Business Excellence Project Mgr.
2 months ago
Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ’s Wholesale Club offers a collaborative and inclusive environment where all team members can learn, grow and be their authentic selves. Together, we’re committed to providing outstanding service and convenience to our members, helping them save on the products and services they need for their families and homes.
The Benefits of working at BJ’s
• BJ’s pays weekly
• Eligible for free BJ's Inner Circle and Supplemental membership(s)*
• Generous time off programs to support busy lifestyles*
o Vacation, Personal, Holiday, Sick, Bereavement Leave, Jury Duty
• Benefit plans for your changing needs*
o Three medical plans**, Health Savings Account (HSA), two dental plans, vision plan, flexible spending
• 401(k) plan with company match (must be at least 18 years old)
*eligibility requirements vary by position
**medical plans vary by location
The Project Mgr. is a role in the BJ’s Shared Service Business Excellence team, the candidate will be an experienced and driven Project Manager to lead and oversee key projects within our Shared Services organization. The ideal candidate will have a strong background in project management, excellent communication skills, and a proven ability to drive cross-functional teams toward successful project delivery. You will play a critical role in optimizing processes, enhancing service delivery, and supporting the overall strategic goals of the organization. Applied Retail experience preferred.
Key Responsibilities:
- Project Leadership: Support Snr. PM in overseeing the project portfolio and managing the overall portfolio governance. As a project manager you will also be required to lead the planning, execution, and delivery of multiple projects, ensuring alignment with business objectives (HLOs) and timelines.
- Stakeholder Engagement: Collaborate with stakeholders at all levels, including senior management, to gather requirements, manage expectations, and provide regular updates on project progress.
- Team Management: Direct cross-functional project teams, fostering collaboration and accountability among team members. Focus will be on the small to medium size initiatives, collaborating with the Snr. PM to manage overall portfolio and to continue to learn and build capability in managing more complex initiatives.
- Risk Management: Identify potential risks and issues, developing mitigation strategies to ensure project success.
- Process Improvement: Analyze current processes and identify opportunities for optimization, recommending solutions to improve efficiency and effectiveness.
- Budget Oversight: Manage project budgets, ensuring financial targets are met while delivering quality outcomes. Own the development of project business case.
- Reporting: Prepare and present project status reports, performance metrics, and recommendations to senior leadership.
- Mentorship: Provide guidance and mentorship to junior project managers and team members, promoting best practices in project management.
Major Tasks, Responsibilities, and Key Accountabilities
- Outstanding communication, consultative, and interpersonal skills: The ideal candidate will influence key executive stakeholders both within BJ’s at all levels of the organization. Superior executive presence is required for meetings with senior executives, handling conflict situations, influencing others to their strategy and way of thinking, and to provide inspirational leadership for other project mgmt. resources across BJ’s.
- Superior problem-solving/solution architect and business acumen skills: Must have outstanding ability to diagnose problems which could relate to process, policy, technology, strategy, or people and to put in place actions/measures to address. Candidate with functional knowledge of key end-to-end business processes preferred (Order to Cash, Source to Pay, Hire to Retire, Record to Report)
- Financial management: Must have proven ability to develop and oversee the development of solid business cases to demonstrate the value proposition to move forward with project investment. Additionally, must have proven ability to manage and oversee and report on project actual spend against budget.
- Shared Services/Global Business Services experience: The ideal candidate has experience operating within a shared services delivery operation. The resource should have a growing understanding of Shared services/global business services operating models and demonstrate thought leadership in related concepts, parallel or complimentary alternative experiences may suffice.
Qualifications
- Bachelor’s degree in Business Administration, Project Management, or a related field; Master’s degree preferred.
- Lean Six Sigma Green Belt preferred.
- PMP, PRINCE2, or similar project management certification.
- Minimum of 5-7 years of experience in project management, preferably within the retail or shared services sector.
- Strong understanding of retail operations and shared services functions preferred.
- Excellent leadership, interpersonal, and communication skills.
- Proficiency in project management tools (e. g., MS Project, JIRA, Asana) and methodologies (Agile, Waterfall).
- Proven ability to manage multiple projects simultaneously and meet tight deadlines.
- Strong analytical and problem-solving skills.
- Excellent presentation and content development skills, ability to leverage Microsoft office suite and other tools to ensure polished delivery of project and portfolio management.
- Visionary and strategic thinker: Must be able to develop multi-year future vision and strategy of where to focus and lead teams to deliver business objectives. Proven entrepreneurial ability to operate from ambiguity and to create and drive structure and clarity.
Personal attributes:
- Ideal candidate must be decisive and accountable.
- Must work as a “player/coach” – not only leading others, but also having the willingness and ability to roll up their sleeves and engage in detailed execution when necessary.
- Detail oriented – ruthless pursuit of excellence in all things.
- Service-oriented – obtaining personal satisfaction from a job well-done that makes customers happy.
- Leadership– must be able to inspire others to take on extraordinary efforts with positive attitudes, drive, and determination. Demonstrate a passion for business optimization.
- Strong believer in project management methodologies
- Collaborative working style: openness to different points of view, empathy and good listening skills to enable fruitful collaboration with our internal clients
- Proficiency in the Microsoft Office package
- Proficiency in Alteryx/statistical software e. g. Stata, R, or equivalent preferred
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