IT Project Manager

3 weeks ago


Marlborough, Massachusetts, United States Babcock Power Full time
Overview

Babcock Power's Information Technology department is seeking a skilled IT Project Manager to join their team in the United States. This role involves managing assigned IT projects and business process initiatives to achieve strategic objectives.

About the Job

The ideal candidate will have 5-10 years of experience in IT project management, preferably with ERP/CRM experience. A bachelor's degree in Business, Information Technology, or a related field is required. Project Management Certification (PMP) is a plus.

Key Responsibilities
  • Deliver premier customer service by developing trusted relationships with end users and providing high-quality support.
  • Serve as Voice of the Customer (VOC) for the assigned Business Unit (BU) to IT Management.
  • Work with business leadership and users to understand and develop defined business processes to translate into value-added IT projects.
  • Facilitate with IT Applications and Operations teams to establish project scope, cost, and schedule requirements.
  • Own and manage the BU IT Projects Portfolio.
  • Monitor and control the project scope, schedule, and cost through initiation, planning, execution, and closing phases.
  • Report to the Business Unit and Senior IT Management on project portfolio progress.
  • Facilitate User Acceptance Testing (UAT) for projects as assigned.
  • Acquire Customer Satisfaction Surveys and manage on-time delivery metrics.
Estimated Salary Range

$84,250 - $142,250 annually, depending on education, experience, and certifications.



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