Restaurant Supervisor

4 days ago


Webster Springs, United States Snowshoe Mountain Full time
Restaurant Supervisor at Snowshoe Mountain summary:

The Restaurant Supervisor at Snowshoe Mountain Resort manages various dining environments, ensuring exceptional guest satisfaction and compliance with health regulations. This seasonal role involves overseeing staff workflow, addressing performance issues, and maintaining a positive team dynamic while supporting resort operations. Employees enjoy perks like free ski privileges, discounts, and opportunities to connect with diverse guests throughout the winter and summer seasons.

Please note, this position is located at Snowshoe Mountain Resort in Snowshoe, West Virginia

Seasonal (Seasonal)

Work, Play, Get Paid, and Enjoy the Perks

  • Housing: Affordable on-mountain employee housing available for rent.
  • Work Location: 10 Snowshoe Drive, Snowshoe, WV 26209
  • Pay: $ 15.75 to 18.00 dollars per hour based on location and experience
  • Start Date: Mid-November with positions available throughout the season.
  • Seasonal: This position is available from Mid-November to Late March, aligning with our winter ski and summer bike seasons. Seasonal work involves temporary employment tied to specific times of the year
  • Schedule: May require working early mornings, evenings, weekends, and holidays


Employee Perks:

  • Free skiing and snowboarding privileges at Alterra resorts + Discounts on Ikon Passes
  • 401k plan available to any employee over the age of 18
  • Discounted Friends and Family Lift Ticket Vouchers
  • 30% off Snowshoe food & beverage locations (excludes alcohol), 30% off soft goods like clothes, 15% off hard goods like skis at Snowshoe owned retail locations.
  • Pro Deals from some of the industry's top brands such as North Face, Darn Tough, and many many more


Why Work with Us?

  • Elevate your mountain experience by joining us as a Restaurant or Cabin Supervisor at Snowshoe You'll manage diverse dining settings, from lively slope-side spots to elegant, full-service restaurants.
  • Adventure Awaits: Explore the stunning Snowshoe Mountain and enjoy all the outdoor activities it has to offer while you work.
  • Make Connections: Meet guests and employees from across the country and around the world and provide them with exceptional hospitality that makes Snowshoe their home away from home.


Job Responsibilities:

  • Manage Workflow: Assign and direct tasks, appraise performance, and address complaints to ensure guest satisfaction and quality service.
  • Ensure Compliance: Oversee staff adherence to state and company regulations, including health codes and employee handbook guidelines.
  • Foster Staff Relations: Maintain a positive rapport with staff by being knowledgeable and supportive regarding the outlet and resort.
  • Revenue Accuracy: Complete and balance all reports and money at the end of each shift to ensure proper revenue.
  • Flexibility: Cover any absent positions, such as bartender, server, or busser, as needed.
  • Support Team Efforts: Contribute to team goals by completing related tasks and achieving results as required.


Education:

  • High School diploma or GED


Preferred Experience:

  • 3 to 6 months of Supervisory Experience


All Information above is subject to change at any time.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily with or without reasonable accommodations.

Snowshoe is an equal opportunity employer.
Keywords:

Restaurant Supervisor, Guest Satisfaction, Winter Resort Jobs, Seasonal Employment, Ski Resort Dining, Food Service Management, Staff Management, Hospitality Careers, Customer Service, Snowshoe Mountain


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