Guest Experience Expert

3 weeks ago

Indian Wells, United States Marriott International, Inc Full time
Additional InformationPay: $20.50 to $21.00/hr, Full-Time
Job Number24188780
Job CategoryRooms & Guest Services Operations
LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP
ScheduleFull Time
Located Remotely?N
Position Type Non-Management

POSITION SUMMARY

 

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.

 

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts – to get it right for our guests and our business each and every time.

 

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

 

The pay range for this position is $20.50 to $21.00 per hour and offers health care benefits, flexible spending accounts, 401(k) plan, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits.  Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law.

At Renaissance Hotels, we believe in helping our guests experience the DNA of the neighborhoods they are visiting. Our guests come to discover and uncover the unexpected, to dive into a new culture, or simply to make the most of a free evening. They see business travel as an adventure because they see all travel as an adventure. Where others may settle for the usual, our guests see a chance to bring home a great story. And so do we. We’re looking for fellow spontaneous explorers to join our team to bring the spirit of the neighborhood to our guests. If this sounds like you, we invite you to discover career opportunities with Renaissance Hotels. In joining Renaissance Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

  • Guest Experience Expert

    1 month ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.00 to $20.50/hr, Front Desk Job Number24150257 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time Job Number24188780 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-Time Job Number24188780 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-TimeJob Number24188780Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPart-Time, Graveyard Shifts, Pay: $20.50-$21.00/hour plus $1.00 shift differential pay an hour Job Number24191422 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP SchedulePart Time Located Remotely?N...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPart-Time, Graveyard Shifts, Pay: $20.50-$21.00/hour plus $1.00 differential pay an hourJob Number24191422Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPart-Time, Graveyard Shifts, Pay: $20.50-$21.00/hour plus $1.00 differential pay an hourJob Number24191422Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPart-Time, Graveyard Shifts, Pay: $20.50-$21.00/hour plus $1.00 differential pay an hourJob Number24191422Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPSchedulePart TimeLocated Remotely?NPosition Type...

  • Overnight Guest Experience Expert

    2 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr + $1.00/hr Shift Differential, Part-Time, Graveyard Shifts Job Number24191422 Job CategoryRooms & Guest Services Operations LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP SchedulePart Time Located Remotely?N Position...

  • Guest Experience Expert

    3 months ago

    Indian Wells, United States Marriott Full time

    Marriott Hotels - 44400 Indian Wells Lane [Guest Service] It's time to explore new opportunities - and with more than 6,000 properties globally - Marriott has opportunities abound! Marriott gets to know thousands of people every day, but they want to know you. They are offering the opportunity to elevate your day-to-day to an adventure, a journey to...

  • Guest Service Expert

    4 days ago

    Indian Wells, United States Marriott International Inc Full time

    Job DescriptionPOSITION SUMMARY Our jobs aren't just about putting food on the table that our guests will enjoy until they ask for their bill. Instead, we want to build an experience that is memorable and unique - with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a wide range of services to make sure that guests...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, CA, United States Marriott International, Inc Full time

    Additional InformationPay: $20.50 to $21.00/hr, Full-TimeJob Number24188780Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs aren’t...

  • Guest Experience Expert

    3 weeks ago

    Indian Wells, CA, United States Marriott International, Inc Full time

    Additional InformationPart-Time, Graveyard Shifts, Pay: $20.50-$21.00/hour plus $1.00 shift differential pay an hourJob Number24191422Job CategoryRooms & Guest Services OperationsLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPSchedulePart TimeLocated...

  • Guest Service Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $16.00/hr, Full-Time, Flexible ScheduleJob Number24188796Job CategoryFood and Beverage & CulinaryLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs...

  • Guest Service Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $16.00/hr, Full-Time, Flexible ScheduleJob Number24188796Job CategoryFood and Beverage & CulinaryLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Service Expert

    3 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $16.00/hr, Full-Time, Flexible Schedule Job Number24188796 Job CategoryFood and Beverage & Culinary LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Service Expert

    3 weeks ago

    Indian Wells, United States Marriott International, Inc Full time

    Additional InformationPay: $16.00/hr, Full-Time, Flexible ScheduleJob Number24188796Job CategoryFood and Beverage & CulinaryLocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAPScheduleFull TimeLocated Remotely?NPosition Type Non-Management POSITION SUMMARY   Our jobs...

  • Guest Service Expert

    3 weeks ago

    Indian Wells, United States Marriott International Inc Full time

    Additional InformationPay: $16.00/hr, Full-Time, Flexible Schedule Job Number24188796 Job CategoryFood and Beverage & Culinary LocationRenaissance Esmeralda Resort & Spa Indian Wells, 44400 Indian Wells Lane, Indian Wells, California, United States, 92210VIEW ON MAP ScheduleFull Time Located Remotely?N Position Type Non-Management POSITION SUMMARY Our jobs...

  • Guest Experience Associate

    4 weeks ago

    Indian Wells, California, United States Marriott International Inc Full time

    At Marriott International Inc, we are seeking a skilled Guest Experience Expert to join our team. This role is a key part of our commitment to delivering exceptional service to our guests.The Guest Experience Expert will be responsible for providing a wide range of services that guide guests through their entire stay. This includes processing operational...

  • Guest Experience Ambassador

    3 weeks ago

    Indian Wells, California, United States Marriott International, Inc Full time

    Job SummaryWe are seeking a skilled Guest Experience Expert to join our team at Renaissance Esmeralda Resort & Spa Indian Wells. As a Guest Experience Expert, you will be responsible for delivering exceptional service to our guests, ensuring their stay is memorable and unique.Key ResponsibilitiesProcess operational needs and address guest requests in a...