Customer Service Supervisor

1 day ago

LEESBURG, United States Wegmans Food Markets Full time
Schedule: Full time
Availability: Morning, Afternoon, Evening (Includes Weekends). Shifts start as early as 5:45am
Age Requirement: Must be 18 years or older
Location: Leesburg, VA
Address: 101 Crosstrail Blvd SE
Pay: $17 - $17.50 / hour
Job Posting: 10/08/2024
Job Posting End: 11/05/2024
Job ID:R0225846

EARN A BONUS UP TO $750 Hiring immediately

In this position, you’ll ensure the Front End operates smoothly and employees have the tools and resources needed to provide incredible service to customers exiting the store. If you have an outgoing personality and are looking for an opportunity to use your leadership skills, this could be the role for you

What will I do?

  • Proactively approach customers, assist them in locating products, and answer any questions they have
  • Promptly respond to assist cashiers to meet customer needs quickly and efficiently
  • Monitor customer flow and traffic patterns throughout the store, manage the right number of open lanes and run registers as necessary to reduce customer wait time

Required Qualifications

  • Customer service experience

At Wegmans, we’ve long believed we can achieve our goals only if we first fulfill the needs of our people. Putting our people first and offering competitive pay and a variety of benefits & perks is just the start of what it means to work at Wegmans.

Whether through premium pay for working on Sundays or holidays, offering industry-leading health care coverage and wellness programs to support physical, financial, and emotional well-being, or paid time off (PTO) to help you balance work and life, we’ve got something for everyone.

And because we care about the wellbeing and success of every person, we recognize each person has their own unique scheduling needs. We’re proud to offer flexibility in scheduling so our employees can prioritize what is most important to them. Our large, high-volume stores and 24x7 operations allow for personalized schedules that balance an employee’s individual needs with the needs of our business and each department.

Comprehensive benefits*

  1. Paid time off (PTO) to help you balance your personal and work life
  2. Higher premium pay rates for working Sundays or on a recognized holiday
  3. Health care benefits that provide a high level of coverage at a low cost to you
  4. Retirement plan with both a profit-sharing and 401(k) match
  5. A generous scholarship program to help employees meet their educational goals
  6. LiveWell Employee & Family program to support your emotional, work-life and financial wellness
  7. Exclusive discounts on electronics, entertainment, gym memberships, travel and more
  8. And more

***Certain eligibility requirements must be satisfied and offerings may differ based upon area or the company and/or position.

For 25 years in a row, our employees have put us on the FORTUNE magazine’s list of the 100 Best Companies to Work For®. Discover what it means to work for a family-owned, mission-driven, values-based company that believes in caring, respect, empowerment, high standards and making a difference in the community. Because with a family-like atmosphere of shared support, leaders who have your best interest at heart and growth as part of everything we do, Wegmans is the place for you to do what you love—and love what you do.

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