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Director, Business Intelligence

3 months ago

Hadley, United States University of Massachusetts Amherst Foundation Full time

About University of Massachusetts Amherst Foundation

Established in 2003, the  https://www.uma-foundation.org/ University of Massachusetts Amherst Foundation (UMAF), a private 501(c)(3) nonprofit organization, exists to raise philanthropic funds in support of the University of Massachusetts Amherst’s mission and highest aspirations. Located on the Amherst campus and wholly dedicated to supporting the University’s mission, UMAF is a separately governed nonprofit organization with its own health, wellness, and retirement benefits. UMAF serves the University of Massachusetts Amherst community by serving as a best practices resource for fundraising strategy and implementation. 

About the role

Reporting to the Associate Vice President, Advancement Services, the Director of Business Intelligence, is responsible for leading the development and implementation of data-driven strategies to support fundraising efforts. This individual will leverage their strong Tableau skills to create compelling visualizations and dashboards that provide actionable insights for advancement teams. The Director will collaborate closely with various departments to identify key metrics, analyze data, and provide actionable intelligence to optimize fundraising performance and donor engagement.  
Location: This is a full-time hybrid position and is open to employees in select US states: Massachusetts, New York, New Jersey, Connecticut, Rhode Island, and New Hampshire.

What you'll do

1. Data Strategy 
  •  Develop and execute data strategy aligned with the organization's fundraising goals. 
  • Identify key performance indicators (KPIs) and metrics to measure the success of advancement efforts. 
  • Collaborate with leadership to establish data governance policies and ensure data quality and integrity. 
  • Stay current with industry trends and best practices in data analytics and business intelligence.
  2. Tableau Development 
  • Design and develop interactive Tableau dashboards and visualizations to support fundraising initiatives. 
  • Create compelling data stories that communicate insights effectively to diverse stakeholders.
  • Optimize Tableau performance and ensure seamless integration with other data systems. 
  • Provide training and support to users on Tableau best practices and functionality. 
  3. Data Analysis and Modeling 
  • Perform data mining and segmentation to support targeted marketing and personalized donor experiences. 
  • Collaborate with data science team to implement machine learning and modeling techniques. 
  4. Reporting and Insights 
  • Develop and maintain a comprehensive suite of reports and dashboards to track fundraising performance. 
  • Provide regular updates and insights to leadership and advancement teams. 
  • Respond to ad hoc data requests and provide analysis to support data-driven decision-making. 
  • Present findings and recommendations to senior leadership. 
  5. Collaboration and Partnerships 
  • Foster strong partnerships with advancement teams, including major gifts, annual giving, and alumni relations. 
  • Collaborate with IT, database, and operations teams to ensure data accuracy and system integrations. 
  • Work closely with finance and accounting to reconcile financial data and ensure accurate reporting. 
  • Engage with external partners and vendors to stay current with industry best practices and technologies. 
 6. Team Leadership 
  • Supervise and mentor a team of business intelligence professionals. 
  • Set clear goals and expectations, providing ongoing feedback and support. 
  • Foster a culture of innovation, collaboration, and continuous improvement. 
  • Identify and implement training and professional development opportunities for team members. 

Qualifications

  • Bachelor's degree or experience in a related field, such as computer science, statistics, or business analytics 
  • Progressive experience in business intelligence, data analytics, or a related field. 
  • Expert-level Tableau skills, with a strong portfolio of dashboards and visualizations. 
  • Proven leadership and management experience. 
  • Knowledge of data modeling, data warehousing, and ETL processes. 
  • Exceptional analytical and problem-solving skills. 
  • Excellent communication and presentation abilities. 
  • Ability to translate complex data concepts to non-technical stakeholders. 
  • Experience with CRM systems and fundraising databases. 
  • Commitment to excellence and continuous improvement. 
  • Passion for the organization's mission and values.

Note: We’re passionate about building a diverse team. If your experience is close, but not an exact match, please consider applying. Experience comes in many forms, and skills are transferable. We know that diverse teams make better decisions and deliver better results, which is why we’re committed to adding new perspectives and encourage everyone to apply. 
BENEFITS
  • 20 vacation days, 12 holidays, 12 sick days, 5 personal days, and 2 office closure days.
  • 4-day summer work week.
  • 401(k) plan. You contribute 5% and receive a 10% match.
  • Health insurance packages for medical, dental, and vision.
  • 16 weeks of paid parental leave to use within 1 year of childbirth. An additional 6 weeks available for the birthing parent. Part-time work for full-time pay for the first 4 weeks post parental leave.
  • Learn more about our benefits.
Proposed Annual Salary Range:
 $88,000 - $98,000 DIVERSITY, EQUITY AND INCLUSION At the UMass Amherst Foundation, we understand the value that diversity, equity, and inclusion bring to our workplace, our constituents, and our community. View our DEI Statement here 
We welcome and value diversity in all its forms and recognize that a diverse and inclusive team strengthens our work and advances our mission. We recognize that the benefits of a diverse team are fully realized when people of all races, gender identities, ages, ethnicities, cultural heritages and nationalities; educational backgrounds; religious and political beliefs; sexual orientations; abilities; and socioeconomic and veteran status are valued, respected, and included at every level. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact careers@uma-foundation.org to request accommodation. OUR VALUES (S.T.E.W.A.R.D.S) UMAF is committed to building a team with these shared values:   Service:  We focus on the needs of others above ourselves and support our colleagues when they need help. Trust, Transparency, and Teamwork: We value honesty, trustworthiness, and open communication. Our colleagues can count on us for support. Excellence: We pursue excellence in all that we do – each time, and learn and grow as a team. Wellness: Our work culture provides flexibility and empowers individuals. Accountability: We accept full responsibility for our decisions, actions, and results. Respect: We respect each other and celebrate our different ideas, strengths, interests, and cultural backgrounds. Donor-Centric: We find intersections between donor’s experiences and values, and our organization’s priorities and funding needs. Synergy:  We connect, communicate, and collaborate within teams, and across functions to enhance our effectiveness and impact. 
Questions regarding the position or anything else related to careers with UMAF may be directed to the People & Culture team at careers@uma-foundation.org  

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