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Engineering Technician I

3 months ago

Boise, United States Canon U.S.A., Inc. Full time

Engineering Technician I (Field Service Tech) Semiconductor

US-ID-Boise

Job ID: 32008
Type: Full-Time
# of Openings: 1
Category: Field Service
Additional Locations|CUS

About the Role

Canon U.S.A., Inc. has an exciting opportunity in Boise, ID area to support our photolithography equipment customers. This is an entry level position where you will be trained to maintain and service Canon’s lithography equipment (steppers and scanners).

This position requires full-time presence at your assigned office(s)/worksite(s).



Your Impact

Please note: this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19

  • Perform maintenance and repair of Canon photolithography equipment. Troubleshoot hardware and software issues in a timely and efficient manner to minimize equipment downtime. Escalate advanced repairs to senior level technicians.
  • Respond to customer service calls within 30 minutes of initial notification. Provide on site service support as needed.
  • Gain equipment familiarity and experience in machine assembly through participation in ongoing machine installations. Regional travel may be required when assigned to an installation team.
  • Collect, download and analyze equipment data to troubleshoot and monitor equipment performance issues.
  • Work in a semiconductor clean room environment for extended periods.
  • Able to work in a stressful environment. Complete tasks under time constraints and provide regular updates to customers during the repair period.
  • Maintain accurate documentation of maintenance activity and provide periodic reports to management.
  • Attend available training courses to expand knowledge and expertise.


About You: The Skills & Expertise You Bring

• Associates degree or equivalent experience required, Bachelor’s degree preferred
• Minimum 0 - 2 years of related (electromechanical) work experience (i.e. field service engineer or technician position in a semiconductor equipment company or a technical position in the engineering field). Lithography experience preferred, experience on high precision equipment helpful.
• May require up to 30% travel (valid driver’s license and acceptable driving record necessary).
• Requires MS Word, Excel, and Powerpoint.
• Position may require travel to other offices/customer sites within the US. Some overseas travel as needed.
• Requires ability to work flexible shifts
• This position requires driving for company business as an essential function of the job and must remain in compliance with company safety guidelines and policies.
• Requires ability to lift up to 30 pounds individually and for lifting over 30 pounds assistance may be available.
• Substantial amount of standing, walking, typing, grasping, talking and hearing.
• Occasionally kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
• The worker is required to have close visual acuity with or without corrective lenses for extensive reading; visual inspection involving small defects, small parts, and/or operation of machines (including inspection); using measurement devices; and/or assembly or fabrication parts at distances close to the eyes.
• Working primarily in a cleanroom environment (wearing full clean room suit, facemask, gloves, safety glasses)
• The work environment may include a variety of physical conditions such as proximity to moving mechanical parts, electrical current, working on scaffolding and high places, exposure to chemicals, ultraviolet light and lasers, working in enclosed spaces, close quarters, narrow aisles or passageways.
• The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.

The company will not pursue or support visa sponsorship for this position.

In accordance with applicable law we are providing the anticipated hourly rate for this role: $27.88 - $41.75



Company Overview

About our Company - Canon U.S.A., Inc., is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States and to Latin America and the Caribbean markets. With approximately $29.4 billion in global revenue, its parent company, Canon Inc. as of 2023 has ranked in the top-five overall in U.S. patents granted for 38 consecutive years. Canon U.S.A. is dedicated to its Kyosei philosophy of social and environmental responsibility. To learn more about Canon, visit us at www.usa.canon.com and connect with us on LinkedIn at https://www.linkedin.com/company/canonusa.


Who We Are


Where Talent Fosters Innovation.

Do you want your next professional experience to be filled with purpose and opportunity, world-class team members, and impactful work? Driven by our mission of exceeding customer expectations with our technologies and enriching the lives of our local communities and staff, we are a phenomenal team working collaboratively toward common goals. Our employees have a strong work ethic, creativity, and a cooperative spirit. We believe in integrity, respect, empowerment, and making a difference in the communities we serve. There is a strong sense of pride in what we do individually and together as a team. Join us and discover what it means to work for a global digital imaging leader with an unparalleled reputation for quality and innovation.

What We Offer



Youll be joining a leader in digital imaging and innovation with an immense opportunity to make an impact and create your own rewarding career. We demonstrate commitment to our employees by offering a full range of rewards, including competitive compensation and benefits.

And Even More Perks



-Employee referral bonus
-Employee discounts
-Free morning coffee
-Dress for Your Day attire program
-Casual dress (including jeans) is welcome
-Volunteer opportunities to give back to our local community
-Swag A Canon welcome kit and official merch you cant get anywhere else

Based on weekly patent counts issued by United States Patent and Trademark Office.
All referenced product names, and other marks, are trademarks of their respective owners.

Canon U.S.A., Inc. offers a competitive compensation package including medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more. A more comprehensive list of what we have to offer is available at https://www.usa.canon.com/about-us/life-at-canon/benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor/subcontractor.

All applicants must reside in the United States.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site https://www.usa.canon.com/about-us/life-at-canon, we cannot guarantee the validity of this posting. For a list of our current postings, please visit us at https://www.usa.canon.com/about-us/life-at-canon.

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