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Dispatcher

2 months ago

New York, United States Brinks Full time

The Brink's name is a promise to respect the trust we've earned in over 150 years in business. Every employee honors that promise by offering the highest levels of service and support to our customers. We take pride in our work, and we share a passion about our future. Learn why so many people have made the choice to join our team - and stay here.

Job Title

Dispatcher

Job Description

Brink's Global Services is a division of Brink's Inc, the world's premier provider of secure logistics and security solutions in more than 122 countries across 5 continents. Brink's Global Services specializes in the secure transportation and handling of valuable goods throughout the logistic value chain, from raw materials and components to finished products within the mining, banknote, precious metal, jewelry, security, art and pharmaceutical industries The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Command Center Operator based out of our Springfield Gardens, NY location.

Hourly Rate: $27.55

Job Summary:

The Command Center Operator is responsible for preparing employee routing in conjunction with schedules and customer needs as well as dispatching, monitoring and recording necessary data on a daily/weekly and monthly basis in accordance with customer requirements. This position will work very closely with our 580 Ops group, customers and all internal support departments including Sales, Customer Service and Finance to ensure that all customer needs are met to BGS' high standards of achievement. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers and in armored vehicles in transit, as well as the safety of persons on the premises of Brink's and its customers.

Key Responsibilities:
Monitor, transmit and receive information over radio and telephone to detect emergencies, exchange information or provide dispatch services.
Coordinate and dispatch special routes and additional assignments of new accounts to established runs.
Identify problems or potential problem areas and recommend solutions.
Direct, regulate and prioritize the movement of traffic in parking lot, loading ramps and receiving docks. Allocate parking as required for service and delivery vehicles; maintain access to driveways and dock areas and facilitate the timely removal of vehicles as appropriate.
Plans delivery by organizing truck loads and routing schedules.
Coordinates delivery and pickup with the customer and sales department.
Oversees the loading of shipments onto trailers or trucks.
Oversees the preparation of delivery documents for truckers.
Communicate effectively and clearly and possess strong business acumen skills related to the logistics of transporting valuable shipments.
Maintain appropriate records, including but not limited to guide sheets, employee attendance, and accident reports in partnership with the Operations and Executive Operations Management team.
Manage all paperwork, internal administrative processes and all related processes/policies endemic to the shipping/logistics process in accordance with Brinks policy and all general security guidelines.
Work closely with all vault operations as necessary and manage the fulfillment of customer special requests as necessary and communicate the same to all needed partners.


Minimum Qualifications:
Minimum of 1 year of experience in dispatch, routing, transportation/logistics and/or be able to demonstrate success in previously held positions such as but not limited to armed Messenger/Air Courier Messenger in a similar environment.
Minimum of 3 years working with Microsoft Office and logistics software
Be at least 21 years of age
A valid firearms permit or ability to pass applicable firearms licensing requirements.
A valid guard card or ability to obtain a guard card or any other required licenses
Ability to lift a minimum of 50 lbs on a regular and consistent basis.
Must be flexible with scheduled hours


Preferred Qualifications:
Previous experience as an armored car driver
Knowledge of route analysis and logistics
Bachelor's Degree



Professional Skills:
Ambitious, enthusiastic and well-motivated with a strong work ethic
Fast paced, high energy level and able to juggle priorities



If you have the background and integrity we require and are looking for a challenging opportunity, we hope you will consider employment with Brink's Global Services U.S., Inc. Brink's provides an outstanding total compensation package for this position. In addition to a competitive salary, we offer to eligible employees, medical, dental, vision, and life insurance plans. We also offer a 401(k) Plan. If you are interested and meet the requirements for this position, please apply.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class..

About Brink's

Brink's is the global leader in security and logistics services, trusted by banks, financial institutions and businesses in both public and private sectors. We deliver the currency of the world to businesses in our communities. We do it because we're needed. We do it because we're trusted and valued. We do it because it makes us proud. Brink's Proud.

What's Next?

Thank you for considering applying for a job at Brink's U.S. To be considered for this position, you must complete the entire application process, which includes answering all prescreening questions and providing your eSignature.

Upon completion of the application process, you will receive an email confirming that we have received your application. We will review all candidates and notify you of your status should we deem you fit for a job. Thank you again for your interest in a career at Brink's U.S. For more information about future career opportunities, join our talent network, Like our Facebook page or Follow us on Twitter.

Brink's is an equal opportunity/affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information or history or any other characteristic protected by law. Brink's is also committed to providing a drug free workplace.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.