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Medical Assistant/Front Desk

2 months ago

Voorhees, United States AdvoCare Full time

Responsible for providing high quality direct patient care and assisting providers and other clinical staff with patient care and other clinical and administrative duties in a professional manner. Ability to competently and skillfully perform all clinical and clerical functions including, but not limited to: vital signs, patient interview, electronic documentation, screening tools, , point of care collection and processing, filing, processing records, answering phones, verifying insurance, scheduling appointments and processing referrals. Must provide age-appropriate care in a manner that demonstrates an understanding of the functional/developmental age of the patient served.

Advocare, LLC is a partnership of the top doctors in New Jersey and Pennsylvania, including pediatricians, family practice and specialist. As part of the team, you’ll work side-by-side with forward-thinking professionals who strive to provide the highest quality medical care by meeting and exceeding standards for clinical outcomes while delivering exceptional patient service in an evolving healthcare environment.

Essential Functions:

Completes a broad variety of administrative tasks and clinical duties including but not limited to obtaining and recording patient medical histories, receiving and directing phone calls, ensuring successful completion of all forms

Maintaining medical supplies inventory and performing preventive maintenance to keep the medical equipment operating

Preparing patients for examination by performing physical tests, take vitals, reporting patient history summary

Preparing treatment rooms for clinical examinations

Counseling patients by transmitting physician’s orders and questions about the treatment

Delivering attention, compassionate support, and assistance to patients and families

Ensuring compliance with all healthcare regulations including HIPPA, OSHA, etc.

Aides staff, physicians, and other faculty as needed

Performs additional job-related duties as assigned

Required Skills/Abilities:

Firm grasp on medical practices, administrative processes, and organizational policies

Strong interpersonal and communication skills

Proficient in administrative tasks

Must be highly organized and detail-oriented; demonstrating leadership to maintain credibility

Familiarity with medical terminology and digital record systems

Ability to communicate effectively and verbalize ideas

Proven ability to handle confidential information with discretion, be adaptable to various competing demands and demonstrates the highest level of customer/client service and response

Demonstrates ability to achieve high performance goals and meet deadlines in a fast-paced environment

ECW and/or EMR experience required.

Education and Experience:

High school diploma or equivalent required

One year of prior experience in a medical setting preferred