Patient Access Coordinator

1 month ago

Virginia Beach, United States Colorado Center for Reproductive Medicine Full time

Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit www.ccrmivf.com

Location Address: Oceana Place, 448 Viking Dr #100, Virginia Beach, VA 23452

Work Schedule: Monday - Friday, 8:00am - 4:30pm with weekend rotation

What We Offer Our Team Members:

Generous Paid time-off (PTO) and paid holidays

  • Medical, Dental, and Vision Insurance
  • Health benefits eligible the first day of the month following your start date.
  • 401(k) Plan with Company Match (first of the month following 2 months of service)
  • Basic & Supplement Life Insurance
  • Employee Assistance Program (EAP)
  • Short-Term Disability
  • Flexible spending including Dependent Care and Commuter benefits.
  • Health Savings Account
  • CCRM Paid Family Medical Leave (eligible after 1 year)
  • Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
  • Professional Development, Job Training, and Cross Training Opportunities
  • Bonus Potential
  • Potential for Over-time Pay (Time and a half)
  • Holiday Differential Pay (Time and a half)
  • Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.

What You Will Do:The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
  • Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
  • Scan insurance cards, picture identification, and prior medical records.
  • Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
  • Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
  • Monitor the correspondence dashboard in Athena (Return mail).
  • Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
  • Protect confidential information and patient medical records.
  • Answer phone calls, take messages, and forward based on urgency.
  • Contact patients missing "New Patient" paperwork, two days prior to their appointment.
  • Mail patient information and education materials.
  • Monitor faxes and distribute to appropriate staff/departments.
  • Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
  • Ensure the building is locked and secured at close of business.
  • Other duties as assigned.
What You Bring:
  • High School Diploma or GED required.
  • 1+ year administrative experience required.
  • Previous experience in reproductive medicine or Women's health is preferred.
  • Prior experience with Athena preferred.
  • Ability to work weekends, evenings, and holidays, on a rotating basis.

Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).

CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.

Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.

Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

  • Patient Access Coordinator

    1 month ago

    Virginia Beach, United States OrthoVirginia Full time

    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Patient Access Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time...

  • Patient Access Coordinator

    7 hours ago

    Virginia Beach, United States OrthoVirginia Full time

    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Patient Access Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time...

  • Patient Access

    2 weeks ago

    Virginia Beach, United States Sentara Full time

    City/StateVirginia Beach, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Health is currently seeking a Patient Access Representative at our Sentara Princess Anne Hospital in Virginia Beach, Virginia.Up to $1,500Sign-On Bonus for Qualified Candidates! Hours/Shift: Part-Time, DaysSentaraBenefits: We are setting the standard for medical...

  • Lead Patient Access

    4 weeks ago

    Virginia Beach, United States Sentara Full time

    City/StateVirginia Beach, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Health is currently seeking a Patient Access Team Lead at our Sentara Princess Anne Hospital in Virginia Beach, Virginia. Hours/Shift: Full-Time, Days, on call required and possible alternating weekends and holidays.SentaraBenefits: We are setting the standard for...

  • Patient Access Professional

    21 hours ago

    Virginia Beach, Virginia, United States OrthoVirginia Full time

    About the Role:As a Patient Access Professional at OrthoVirginia, you will be responsible for managing phone calls, emails, and online requests from patients and referral sources. You will provide top-notch customer service while ensuring efficient appointment scheduling and accurate demographic data collection. This position requires strong organizational...

  • Patient Access Coordinator

    4 weeks ago

    Daytona Beach, Florida, United States THE ORTHOPEDIC CLINIC Full time

    The Orthopedic Clinic is a renowned provider of high-quality, individualized orthopedic care in East Central Florida. As a Patient Access Specialist, you will play a vital role in creating an exceptional patient experience by ensuring accurate and efficient scheduling procedures.This position requires strong customer service skills, problem-solving...

  • Access Coordinator

    3 weeks ago

    Virginia, United States Range Mental Health Center Full time

    Job Type Full-timeDescriptionJob Title: Access Coordinator Status: Full-timeJob Classification: Non-ExemptSupervisor: Access SupervisorPay Band: 2Wage Range: $18.00 - $27.00 per hourLocation: Virginia, MNBenefits: Including but not limited to: Medical, Dental, Life, 401k, PTOJob Summary:The Access Coordinator is often the "face" of the company for the people...

  • Access Coordinator

    4 weeks ago

    Virginia, United States Range Mental Health Center Full time

    Job Type Full-timeDescriptionJob Title: Access Coordinator Status: Full-timeJob Classification: Non-ExemptSupervisor: Access SupervisorPay Band: 2Wage Range: $18.00 - $27.00 per hourLocation: Virginia, MNBenefits: Including but not limited to: Medical, Dental, Life, 401k, PTOJob Summary:The Access Coordinator is often the "face" of the company for the people...

  • Patient Access Tech

    7 months ago

    Virginia Beach, United States Childrens Hospital of The Kings Daughters Full time

    Summary GENERAL SUMMARY Under direction of departmental leadership, the Patient Access Technician provides clerical and secretarial support for the patient care team and serves as a patient liaison for medical support services. Responsible for accurate data collection, documentation, and data retrieval with computerized systems. ESSENTIAL...

  • Family Medicine Specialist for Access Healthcare in Virginia

    2 weeks ago

    Virginia Beach, Virginia, United States Access Healthcare Full time

    We are seeking a highly skilled Family Medicine Specialist to join our team at Access Healthcare in Virginia. This is an excellent opportunity for a motivated physician to work with a dynamic group of healthcare professionals and provide top-notch care to our patients.About the RoleThis full-time position involves providing medical services to patients in a...

  • Patient Access Coordinator Role

    3 weeks ago

    Virginia Beach, Virginia, United States CCRM Fertility Full time

    Company OverviewCCRM Fertility is a global pioneer in fertility treatment, research, and science. Our mission is to provide exceptional patient care and support while advancing the field of reproductive medicine.

  • Patient Care Coordinator

    2 days ago

    Pompano Beach, Florida, United States Patient Care America Full time

    About the RoleWe are seeking a highly skilled Patient Care Coordinator to join our team at Patient Care America. In this role, you will be responsible for providing exceptional customer service and ensuring seamless patient care experiences.Key Responsibilities:Enter new referrals into our operating system with accuracy and efficiency.Answer, screen, and...

  • Patient Care Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States DaVita Inc. Full time

    Job Title:Patient Care CoordinatorCompany Overview:DaVita Inc. is dedicated to delivering high-quality patient care and improving lives through innovative solutions and collaborative partnerships.Salary:The estimated salary for this position is between $60,000 - $85,000 per year, depending on experience and qualifications.Job Description:Care Coordination:As...

  • Patient Access Specialist

    2 weeks ago

    Virginia Beach, Virginia, United States Urology Of Va Full time

    Our VisionAt Urology of Virginia, we strive to create a warm and welcoming environment for our patients. We believe that every individual deserves personalized attention and respect, which is why we place a strong emphasis on customer satisfaction. In this role, you will be instrumental in delivering exceptional patient experiences and promoting a positive...

  • Center Director RN

    1 day ago

    Virginia Beach, Virginia, United States Patient First Full time

    About the Role">This challenging and rewarding position involves supervising center staff, coordinating schedules, managing paperwork, and reviewing checklists to ensure compliance with policies and procedures. The successful candidate will be responsible for maintaining a positive relationship between patients, clients, and staff, as well as interviewing,...

  • Patient Service Coordinator

    2 weeks ago

    Virginia Beach, United States Sentara Full time

    City/StateNorfolk, VAOverviewWork ShiftFirst (Days) (United States of America)Sentara Health is currently seeking a Patient Services Coordinator at our Sentara Norfolk General Hospital in Norfolk, Virginia.Hours/Shift: Full-Time DaysSentaraBenefits: We are setting the standard for medical excellence within a vibrant, creative, and highly productive...

  • Healthcare Access Coordinator

    3 days ago

    Daytona Beach, Florida, United States HealthFund Solutions Full time

    About the RoleWe are looking for a skilled HEALTHCARE ACCESS COORDINATOR to join our team at HealthFund Solutions.In this role, you will be responsible for coordinating activities to ensure that patients receive the healthcare coverage they need. This includes assisting patients and family members with completing forms, applications, and other paperwork, as...

  • Urology Patient Care Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Urology Of Va Full time

    Job DescriptionWe are seeking a highly skilled Patient Care Coordinator to join our team at Urology of Virginia.Job Summary:To provide exceptional patient care by scheduling appointments, responding to phone calls and ensuring timely resolution of patient requests.To work closely with the clinical care team to optimize urological health for patients.Key...

  • Patient Care and Recovery Coordinator

    2 weeks ago

    Virginia Beach, Virginia, United States Ballad Health Full time

    About the RoleWe are searching for a dedicated and compassionate Physical Therapist to join our team at Norton Community Hospital. As a key member of our healthcare team, you will play a vital role in delivering exceptional patient care and promoting optimal recovery outcomes.Key Responsibilities• Conduct thorough assessments and create tailored treatment...

  • Accessibility Support Specialist

    4 weeks ago

    Virginia Beach, Virginia, United States Regent University Full time

    Job Overview: We are seeking a highly motivated and detail-oriented individual to join our team as an Accessibility Support Specialist in the Disability Services Office.About Us: Regent University is a Christ-centered institution that provides excellent academic programs, research opportunities, and a supportive community for its...