Customer Service/Inside Sales

4 days ago

Concord, United States Gourmet Foods International Full time
Job Details

Job Location
GFI Carolina - Concord, NC

Position Type
Full Time

Education Level
Associate's Degree

Travel Percentage
None

Job Shift
Day

Job Category
Customer Service

Description

Job Overview

This is a great opportunity that will give you the responsibility for all sales activities in assigned accounts delivering a unique customer experience, assisting sales representatives and multiple internal departments, and potentially handling projects at the same time while also keeping up with clients' day-to-day processes.

Does this sound like an opportunity for you? Please see below for more information regarding our opening.

What does your day look like? Some of your duties may include:
  • Keying and verifying sales orders-Retail and Food Service
  • Answer telephone calls direct calls to appropriate contact or assist the incoming sales call
  • Greet Customers and handle inquiries/ order pickups as needed.
  • Communications and paperwork for retail accounts and other departments: Purchasing, distribution, customer service, and accounts receivable.
  • Identify and resolve customer concerns.
  • Assist customers and sales reps with basic needs.
  • Assist account managers with collections and credit issues.
Things you need to be able to do:
  • Strong interpersonal/communication skills with the ability to multi-task. Strong computer skills are required.
  • High level of accuracy and attention to detail.
  • Microsoft Office
Things that are a plus:
  • College degree preferred but not required
  • 2-3 years of experience.
What we think you'll love about Gourmet Foods International:
  • Keep moving. This job is fast-paced, so you'll stay engaged with your team the entire shift.
  • Advancement Opportunities. We offer career advancement, including college reimbursement. We want to see you grow with the company.
  • We are keeping it fresh. Learn new things every from new technology to innovative new products we distribute.
  • Teamwork on a team that supports each other.

What else can we offer?

Gourmet Foods Benefits include Medical Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short Term, Long-Term Disability, and accident insurance. We also offer 401(k) with matching contributions, Profit Sharing, Competitive Salaries, Flexible Paid Time Off (PTO) - up to 30 days per year, Paid Holidays, Free College Tuition, PAID Parental Leave, Professional Development Programs, opportunity to grow within the Company, Employee Discount, Referral Bonus.

GFI is a drug-free employer. You voluntarily consent to a pre-employment drug screen, and a background check will be required for the hiring process. Background checks can include but are not limited to previous employment, education, and criminal records.

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