Junior Facilities Coordinator

3 months ago

Minneapolis, United States Jones Lang Lasalle Full time

Job Summary Junior Facilities Coordinators, or what we call Ambassadors, would be responsible for delivering client experience every day through face-to-face engagement, proactive communication, and exceptional customer service. Ambassadors aim to manage large sites with a bespoke approach to establish stronger relationships and create an engaging experience for our client's employees and their guests. The Experience Services Ambassador will be part of the Workplace Services team and is the go-to-person for all workplace operations / facilities matters. The role of the Ambassador will increase the level of partnership between JLL and our vendors. This role will also perform Reception, Guest Services and Meeting Coordinator responsibilities. Key Responsibilities Site Management Manage all customer inquiries and issues tactfully and confidently Conduct daily site walk checklist to ensure flawless execution, look out for defects and remediate any dangerous conditions immediately Ensure meeting rooms and collaboration spaces are in 'ready-to-use' condition whenever unoccupied Ensure office equipment is in good working condition. Otherwise, rectify immediately Liaise and work collaboratively with colleagues (FM, Engineering, Project Mgmt.) and vendors to support the functionality of the workspace Ensure services are delivered within SLA's and compliant with applicable laws, rules and regulations Consolidate all customer issues and generate monthly report Customer Service & Communications Start the day with greeting customers, using customer name Visibly engaged and well known in the workplace; spends a minimum of four hours per day walking the site To be attuned with customer, build meaningful relationships with stakeholders across all levels, carrying a hospitality calling card as appropriate Share communications collaterals with the JLL team Receives and responds to all requests (verbal, email) or issues within one day of receipt, including a personal follow up to ensure questions / requests are answered. Urgent issues / emails to be prioritized first Administrative Duties Perform / stock pantry and supplies as needed Administer workplace policies (clean desk, appropriate use of space, etc.) Additional duties as assigned by Workplace / Facility Manager Reception / Guest Services Enthusiastically welcome our guests, anticipate their needs, assist with arrival, office orientation, and departure - respond promptly with your personal spirit, however busy and whatever time of day Create memorable experiences with a warm, welcoming personality Take initiative to proactively address guest needs and answer questions Share your personal passions and knowledge of the office services, spaces, and amenities available to guests and help them feel welcomed and productive Collaborate with team members to communicate trends in guest services and develop best practices and streamlined processes that respond to guests' needs Track all visitors, including vendors, visiting employees and guests Manage parking and vehicle logs and records Coordinate security access cards for employees and vendors Welcome event guests and assist with printing visitor badges Assist with tracking employee on-boarding/off-boarding processes Manage incoming and outgoing courier and other packages or mail as required Support the annual management plan by accomplishing key performance indicators Meeting Coordinator Demonstrated expertise in executing high profile meetings and events with senior executive participation Consult with conference center clients to determine event needs such as space, physical set-up, AV and technical requirements, catering, and event support Primary point of contact for conference center clients; responds to all requests in a timely manner Consistently deliver high standards of care during events, exceed client expectations, and anticipate needs Manages all operations, functions, and logistics for conference center including scheduling of the onference center using client scheduling software, ordering catering, troubleshooting AV and other set up issues Collects feedback from business line stakeholders and client attendees to integrate into continuous improvement effort Complete all tasks and projects as directed and ensure timely delivery based on deadlines Engages in a culture of continuous improvement and innovation by adopting and participating in the development of best practices, new tools and other ideas that provide service delivery efficiencies Establish rapport and maintain relationships with events and conference clients Handle all administrative support for the conference center and off-site meetings and events, including but not limited to, preparing cost quotes, presentations, responding to inquiries and requests Provide information and direction to vendors, facilities staff and other service providers as required to ensure excellent coordination and execution of work, with minimal disruption Follow established escalation procedures and incident reporting procedures Qualifications Bachelor's degree or equivalent preferred 3 - 5 years prior experience in hospitality, tourism, events, operations, property management, or related profession Confident, friendly & engaging Customer focused mentality with a passion for hospitality Excellent verbal and written communication skills, ability to communicate professionally at all levels Knows how to multi-task while ensuring consistent and elevated guest experiences and accuracy Meticulous with strong organizational and time management skills Strong interpersonal skills and highly collaborative Proficiency with Microsoft Office (Excel, Word, PowerPoint, Visio, and Outlook) Minimal Physical Activity: Ability to perform minimal physical activity such as carrying small packages JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.

  • Program Coordinator for Gymnastics Facilities

    6 days ago

    Minneapolis, Minnesota, United States City of Plymouth, MN Full time

    Gymnastics Program Site Supervisor Job DescriptionWe are seeking a highly motivated and experienced individual to join our team as a Gymnastics Program Site Supervisor.About the RoleThe successful candidate will be responsible for ensuring program safety and providing staff support as needed by the gymnastics coordinator.Shifts for this position include...

  • Marketing Account Coordinator

    2 weeks ago

    Minneapolis, United States Bernard Nickels & Associates Full time

    Objective:Support Marketing Account Managers by coordinating and executing marketing and advertising strategies for clients, ensuring projects are completed on time and align with client objectives.Key Responsibilities:Manage daily marketing operations, including digital ads, content creation, social media, communications, and websites.Track and report...

  • Night Shift Facility Coordinator

    6 days ago

    Minneapolis, Minnesota, United States Planet Fitness - PF Baseline Fitness Full time

    Planet Fitness - PF Baseline Fitness is seeking a dedicated and detail-oriented Overnight Custodian to join our team. As an Overnight Custodian, you will play a crucial role in maintaining the cleanliness and organization of our facility, ensuring a positive experience for our members.Estimated Salary: $38,400 per yearJob DescriptionCleaning...

  • Clinical Trial Coordinator

    2 months ago

    Minneapolis, United States Plexus Partners Full time

    Clinical Trial Coordinator Plexus is partnered with a fast-moving cardiology device start-up with an incredible reputation and innovative technology preparing for a pivotal global trial.We are recruiting for a detail-orientated Clinical Trial Coordinator to get involved in managing and coordinating clinical trials, ensuring compliance with regulatory...

  • Facilities Operations Manager

    5 days ago

    Minneapolis, Minnesota, United States Atomic Data Full time

    At Atomic Data, we are seeking a highly skilled Facilities Operations Manager to oversee the maintenance and upkeep of our facilities. This role is responsible for ensuring a safe, functional, and welcoming environment for employees and guests.The ideal candidate will have strong organizational and time management skills, excellent written and verbal...

  • Facilities Engineering Manager

    4 days ago

    Minneapolis, Minnesota, United States Sterling Engineering Full time

    Facilities Engineering Manager at Sterling Engineering is responsible for developing, proposing, and launching EIC projects from start to finish. This includes development, proposal creation, project capture, accounting set-up, and successful launch.About the PositionThe ideal candidate will have experience in project management, coordination with process...

  • Facilities Maintenance

    6 months ago

    Minneapolis, United States Hennepin County Full time

    Description Facility Services is seeking a Facilities Maintenance-Operations Engineer (FMOE) to operate and maintain building equipment. This will include operation and maintenance of district utilities, pumps, air handlers, exhaust fans, generators, underground storage tanks, building automation systems, and computerized maintenance management...

  • Facility and Maintenance Manager

    4 days ago

    Minneapolis, United States High5 Full time

    We are looking for a Facility and Maintenance Manager to join our business, reporting in to the VP of Ops and acting as the highest ranking maintenance role in the company. Responsible for all the equipment in the facility, as well as the in-house repair shop that maintains our ~100 trucks. Activities include managing a team of maintenance technicians,...

  • Construction Project Coordinator

    6 days ago

    Minneapolis, Minnesota, United States Tutor Perini Corporation Full time

    Company Overview: Lunda Construction Company, a Tutor Perini Corporation, has been delivering excellence in construction since 1938. We specialize in transportation construction, rehabilitation, and maintenance of bridges, railroads, and other civil structures.">About Us: Our team is passionate about building extraordinary projects, and we strive for the...

  • Facilities Operations Manager

    6 days ago

    Minneapolis, Minnesota, United States Sunrise Senior Living Full time

    Job OverviewSunrise Senior Living is seeking a skilled Facilities Operations Manager to join our team. As a key member of our community, you will be responsible for the day-to-day operations of facilities management functions.About the RoleMaintain a safe, clean, and comfortable environment for residentsWorking knowledge of building systems and related code...

  • Operations Manager, Facility Solutions

    5 days ago

    Minneapolis, Minnesota, United States INTEREUM HOLDINGS LLC Full time

    Job OverviewWe are seeking a highly skilled Operations Manager, Facility Solutions to join our team at Continua Interiors.As an Operations Manager, you will be responsible for managing multiple projects from order acceptance through to project close. You will represent the customer's business interests on the job site, ensuring a positive experience from...

  • Facilities Maintenance Operations Engineer

    4 weeks ago

    Minneapolis, Minnesota, United States Hennepin County Full time

    About the PositionHennepin County seeks a skilled Facilities Maintenance Operations Engineer to operate and maintain building equipment. This role involves operating and maintaining district utilities, pumps, air handlers, exhaust fans, generators, underground storage tanks, building automation systems, and computerized maintenance management...

  • Rehab Coordinator

    5 months ago

    Minneapolis, United States TMC Full time

    Overview: Ask about our tuition assistance program! Is your current employer willing to help you go to school to become a clinician? As TMC's Rehab Coordinator, you will oversee administrative tasks and coordinate patient care while assisting in the efficient daily operation of the therapy department under the supervision of the Therapy Care Navigator. You...

  • Senior Facility Security Officer

    1 month ago

    Minneapolis, United States Chelsea Search Group Full time

    Senior Facility Security Officer Minneapolis, MN Full-time + Benefits US Citizen only We are seeking an experienced Facility Security Officer (FSO) to lead our organization's comprehensive security program and oversee our classified information systems infrastructure. The ideal candidate will bring a strategic approach to security management, combining...

  • Dedicated Facility Maintenance Associate

    6 days ago

    Minneapolis, Minnesota, United States ABM Industries Full time

    About ABMABM Industries is a leading provider of integrated facility solutions. We offer a comprehensive suite of services that help our clients maintain their facilities and keep their operations running smoothly.Job SummaryWe are seeking a Dedicated Facility Maintenance Associate to join our team. In this role, you will be responsible for maintaining the...

  • Permitting Development Coordinator

    5 days ago

    Minneapolis, Minnesota, United States National Grid Renewables Full time

    Job OverviewNational Grid Renewables, a leading North American renewable energy company, seeks an intern to support its Permitting Department. Located in Minneapolis, MN, the successful candidate will assist with preparing permit applications, research, and screening of new project origination.About the CompanyNational Grid Renewables is part of the...

  • Office Coordinator

    4 weeks ago

    Minneapolis, United States Cornerstone Home Health Care Inc Full time

    Benefits: Dental insurance Health insurance Vision insurance Parental leave Benefits/PerksCompetitive CompensationCareer Growth OpportunitiesJob SummaryWe are seeking a motivated and outgoing Office Coordinator to join our team. In this role, you will provide a variety of clerical and administrative support to our employees, ensuring...

  • Event Service Coordinator

    5 days ago

    Minneapolis, Minnesota, United States Eurest Full time

    About the RoleWe are seeking a skilled Event Service Coordinator to join our team at Eurest. This is an excellent opportunity for someone who enjoys delivering exceptional service and ensuring seamless events.The Event Service Coordinator will be responsible for assembling and delivering food and supplies to scheduled locations, maintaining accurate records...

  • Service Coordinator

    3 months ago

    Minneapolis, United States DC Group Full time

    Do you want to be part of a rapidly growing company that was voted one of Star Tribune's Top 200 workplaces in 2023 & 2024 and USA Today's Top 200 workplaces in 2024?Become part of a family owned, local business with a multi-national footprint and proven track record as an innovator!DC Group Inc., headquartered in Minneapolis, MN provides mission-critical...

  • Clinical Care Coordinator

    7 days ago

    Minneapolis, Minnesota, United States Hennepin County Medical Center Full time

    We are seeking a highly skilled Clinical Care Coordinator to join our team at Hennepin County Medical Center. This is an exciting opportunity for a dedicated and compassionate nurse to make a meaningful difference in the lives of our patients.About the RoleThis full-time position will work on our Knapp Rehab unit, providing exceptional patient care and...