Warehouse Manager

5 days ago

Cleveland, United States Richelieu Hardware Full time
Company Overview

Richelieu is a leading North American distributor, importer, and manufacturer of specialty hardware and complementary products. Our products are targeted to an extensive customer base of kitchen and bathroom cabinet, storage and closet, home furnishing and office furniture manufacturers, door and window, residential and commercial woodworkers, and hardware retailers including renovation superstores. Richelieu offers customers a broad mix of high-end products sourced from manufacturers worldwide. With over 144,000 product offerings, 112 locations in North America, and a state-of-the-art field force that passionately serves over 110,000 customers, Richelieu continues to stand in the forefront of a dynamic and ever-changing industry.

Since 1968, Richelieu has understood the significance and impact of a strong set of Core Values. Richelieu stands behind these Five Core Values that serve as the guiding principles of everything we do: Customer Focus, Innovation, Performance, Respect/Integrity/Ethics, and Ownership.

These values are what allow us to achieve Our Mission: to enable our customers to profitably grow their businesses through the design and creation of exceptional kitchens, closets, and storage spaces.

Our Opportunity
We are currently seeking a senior Warehouse Manager to take responsibility for warehousing operations for our distribution center.

Being a member of the Richelieu team means that you are part of something bigger than just yourself. As a growing and winning international organization that places emphasis on its people and culture, its career development opportunities, and the realization that healthy living is in part achieved by the proper balance of work and home, we are excited to be a company that our employees are passionate about More can be found out about us at Richelieu.com as well as Richelieu YouTube.

Key Responsibilities
As a vital role charged with the management of both people and processes, the Warehouse Manager will be responsible for all phases of the warehousing operations. The selected individual will manage a team of employees who are performing a wide variety of shipping/receiving and inventory management activities. This person will be responsible for the assurance of adequate staffing, the setting of daily priorities, maintaining of service levels, management of project schedules, and the delivery of continuous training and support.
  • Responsible for all activities including warehousing, inventory control, and shipping/receiving
  • Lead a team of warehouse associates and other personnel as needed
  • Provide support, direction, and organization to Warehouse, Customer Service, and Showroom Counter Sales staff in order to efficiently process customer orders and manage the shipping and receiving process accurately, safely, and on-time
  • Work closely with sales and marketing, procurement, planning, and customer service departments to ensure on time product shipment as per customer expectations
  • Responsible for setting department budgets, ensuring timely and accurate reporting, and following up on warehousing issues
  • Establish and execute strategies to improve basic tools, methods, and processes to ensure efficiency throughout the departments
  • Ensure an effective flow of communication with all personnel involved
  • Monitor warehouse performance by reviewing daily, weekly, and monthly key performance indicators and metrics (on-time shipping, fill rate, backorders, etc.)
  • Ensure inventory management activities are performed as per procedure and policies (cycle count, inventory variance reporting, slotting, replenishment, consolidation, etc.)
  • Hold responsibility for the overall hiring, training, and supervising of warehouse staff
  • Participate in personnel development at all levels through talent acquisition, performance management, education, communication, and expectation setting
  • Oversee and ensure all logistics-related operations comply with applicable environmental, health, safety, and other regulatory rules and regulations
  • Promote and uphold Richelieu's set of Core Values
  • Perform any other duties related to the position assigned by immediate supervisor
What We Are Looking For
  • Prior experience in warehouse leadership/management
  • Bachelors or Associates degree in Operations Management or related field is ideal but not required
  • Experience with a warehouse management system (WMS) or some knowledge of process improvement principles (such as Lean Six Sigma) is helpful
  • Advanced leadership skills, strong work ethic, and alignment with our Core Values is essential
  • Proficiency with Microsoft Office applications; must be able to effectively use Excel, Word, Outlook for daily responsibilities and tasks
  • Excellent communication skills with the ability to interact at all levels internally, as well as with suppliers and customers
  • KPI oriented, well organized
  • May require lifting or moving of objects up to 50 lbs
Compensation and Benefits
  • Competitive market-based salary
  • Group insurance program (medical, dental, vision, life, disability, etc.)
  • A comprehensive group insurance plan including medical, dental, vision, long-term and short-term disability insurance, life insurance, etc.
  • Employee Stock Purchase Plan with company matching
  • 401(K) with employer matching
  • Paid vacation and holidays

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