Player Support Specialist
2 weeks ago
Why PlayStation? PlayStation isn't just the Best Place to Play - it's also the Best Place to Work. Today, we're recognized as a global leader in entertainment producing The PlayStation family of products and services including PlayStation5, PlayStation4, PlayStationVR, PlayStationPlus, acclaimed PlayStation software titles from PlayStation Studios, and more. PlayStation also strives to create an inclusive environment that empowers employees and embraces diversity. We welcome and encourage everyone who has a passion and curiosity for innovation, technology, and play to explore our open positions and join our growing global team. The PlayStation brand falls under Sony Interactive Entertainment, a wholly-owned subsidiary of Sony Corporation. Firewalk is looking for a Player Support Specialist interested in solving challenging problems to help deliver a great gaming experience for our players. As a part of the Player Support Team within the studio, you will report to Player Support Lead, and contribute to development of runbooks required to solve player support issues. You will be responsible for investigating player support tickets, working with the development team to resolve the problem to the best of your ability. WHO YOU ARE An experienced Player Support or QA professional with a passion for multiplayer games. An effective and empathetic collaborator that cares deeply about fostering strong cross-functional relationships and healthy teams. Committed to creating and maintaining high-quality, inclusive, and positive player experiences. Interested in learning the inner workings of the game systems, data architecture, and backend systems that power the game. As a member of QA or Player support, you have helped investigate complex bugs or issues - that required deep dive into the implementation, AB testing, sifting through logs etc. You approach a problem through analytical mindset, allowing data to corroborate your thesis helping you prioritize and elevate the impact of player facing issues. WHAT YOUR DAY MIGHT LOOK LIKE Work with your Player Support Lead to triage incoming issues, assessing their priority and impact. Use the Player Support Tooling to resolve issues on behalf of players. Communicate with player base through the ticketing process to gather additional information, providing status on given issues. Advocate for improvements to the overall process, tools available to solve issues faster. Work with Technical Production and Engineering teams to solve complicated problems and provide report/analysis to your lead for future improvements. Work alongside live operations teams to understand the incoming patches and potential impact on player support. QUALIFICATIONS 3+ years of experience as a Player Support Agent or Technical QA member helping solve issues happening in live environments. Familiar with commonly used support ticketing platforms and bug tracking software such as JIRA. Experience working cross-functionally with technical teams to identify and solve problems. Familiarity with basics of game engine architectures and backend systems used in multiplayer games is a plus. Please refer to ourfor more information about how we process your personal information, and your data protection rights. At SIE, we consider several factors when setting each role's base pay range, including the competitive benchmarking data for the market and geographic location. Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location. In addition, this role is eligible for SIE's top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products.
-
Field Systems Support Specialist
2 days ago
Bellevue, United States Swire Pacific Holdings Inc. Full timeField Systems Support Specialist Bellevue, WA, USA Req #16958 Thursday, May 16, 2024 Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors,...
-
Field Systems Support Specialist
9 hours ago
Bellevue, United States Swire Pacific Holdings Inc. Full timeField Systems Support Specialist Bellevue, WA, USA Req #16958 Tuesday, May 14, 2024 Who is Swire Coca-Cola? We are one of the largest bottlers of Coca-Cola and other beverage brands in America. Our 7,200 hardworking and passionate employees produce and distribute more than 50 brands and flavors across 13 states. We have as many careers as we have flavors,...
-
Finance Support Specialist
2 weeks ago
Bellevue, United States Educated Solutions Corp Full timeESC’s premier client is seeking a detail-oriented and organized individual to join their exciting team as a Finance Support Specialist. The role involves managing the processing of invoices, utilizing mail merge tools and communicating with customers and internal teams. The ideal candidate will have excellent attention to detail, possess strong analytical...
-
Finance Support Specialist
4 weeks ago
Bellevue, United States Educated Solutions Corp Full timeESC’s premier client is seeking a detail-oriented and organized individual to join their exciting team as a Finance Support Specialist. The role involves managing the processing of invoices, utilizing mail merge tools and communicating with customers and internal teams. The ideal candidate will have excellent attention to detail, possess strong analytical...
-
Exercise Specialist
14 hours ago
Bellevue, United States Sports Physical Therapy Full timeOverview Clinic Name: Sports Physical Therapy Position: Exercise Specialist Location: Bellevue, Washington Employment Type: PRN, as needed Experience: 1 Year Preferred but not Required We Are Seeking: Sports Physical Therapy has an immediate opportunity for a dynamic individual ready to work as an Exercise Specialist in a fast-paced physical therapy...
-
Client Support Specialist I
4 weeks ago
Bellevue, United States First Interstate BancSystem, Inc. Full timeIf you are a current FIB employee, please apply through the Career Worklet in the Employee Portal. This position is located at our Bellevue Galvin branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their...
-
Client Support Specialist I
1 week ago
Bellevue, United States First Interstate Bancsystem Inc Full time**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal This position is located at our Bellevue Galvin branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their...
-
Client Support Specialist I
4 weeks ago
Bellevue, United States First Interstate Bancsystem Inc Full time**If you are a current FIB employee, please apply through the Career Worklet in the Employee Portal This position is located at our Bellevue Galvin branch. What's Important to You We know your career is just one aspect of a meaningful, complex, and demanding life. That's why we designed our compensation and benefits package to provide employees and their...
-
Delivery Support Partner
14 hours ago
Bellevue, United States Earls Restaurants Ltd. Full timeWe are looking for self-starting Delivery Support Partners to own the Take Away experience for our restaurant. As a Delivery Support Partner, you will coordinate takeout orders coming from outside the restaurant and operate with various stakeholders with ease. You have a can-do attitude and always ensure a safe, comfortable and enjoyable environment for...
-
Accounts Payable Specialist Hybrid/Remote
7 days ago
Bellevue, United States Wilbur-Ellis Full timeAccounts Payable Specialist Hybrid/Remote (Seattle, Tukwila, WA., OR Marion, Dublin, OH.)DescriptionFor over a century, Wilbur-Ellis has experienced success and growth in marketing and distributing agricultural products and services. Join us and grow your career with a strong and profitable industry leader offering competitive compensation, tremendous growth...
-
Kitchen Support
2 days ago
Bellevue, United States Cinemark Full timeJoin Our Team: A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide. Role Summary: In the Kitchen Support position, you will be supporting the team...
-
Support Technician
20 hours ago
Bellevue, United States Dave & Buster Full timeJob Description:Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...
-
Delivery Support Partner
12 hours ago
Bellevue, United States Push Operations Full timeWe are looking for self-starting Delivery Support Partners to own the Take Away experience for our restaurant. As a Delivery Support Partner, you will coordinate takeout orders coming from outside the restaurant and operate with various stakeholders with ease. You have a can-do attitude and always ensure a safe, comfortable and enjoyable environment for...
-
Proposals Specialist
1 week ago
Bellevue, United States PCL Construction Services, Inc. Full timePCL Construction Services, Inc. Proposals Specialist Bellevue , Washington Apply Now The future you want is within reach.At PCL, we build the places where life happens and find camaraderie in the process. We're a community of builders committed to building better communities. With a commitment to excellence spanning over a century, PCL stands as an industry...
-
Support Technician
2 days ago
Bellevue, United States Dave & Buster Full timeJob Description: Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome! Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K,...
-
SRE Support Engineer
1 week ago
Bellevue, United States ApTask Full timeAbout Client: The Client is a leading global IT services and consulting company, providing a wide range of services to clients in various industries, including banking, financial services, retail, manufacturing, healthcare, and more. It is one of the largest employers in the IT industry and has a vast and diverse workforce. The company places a strong...
-
Bellevue, United States County of King Washington Full timePublic Health- Seattle & King County is seeking a Dental Clinic Patient Services Representative (Administrative Specialist II) to join our vibrant multi-disciplinary, and diverse dental team to support the delivery of health services to the county's Clinic, Administrative Specialist, Patient Services, Dental, Representative, Customer Service
-
Marketing Specialist, Bellevue
1 day ago
Bellevue, United States SMPS Seattle Full timeLooking for an exciting new career? Or are you ready to change it up? The SMPS Seattle Job Bank connects professional services marketers with A/E/C industry employment opportunities. Fees to Post a Job Current SMPS Seattle Chapter Member (and their firm): $50 per posting for 90 days. Requires member name, member number and SMPS Seattle website login...
-
Building Information Modeling
6 days ago
Bellevue, United States Amazon.com Inc Full timeWere working on the future. If you are seeking an iterative fast-paced environment where you can drive innovation, apply state-of-the-art technologies to solve extreme-scale real world challenges, and provide visible benefit to end-users, this is you Design Engineer, Modeling, Building, Specialist, Information, Support Specialist, Technology
-
Supported Housing Social Worker
2 days ago
Bellevue, United States HERO House Full timeMental Health Supportive Housing Associate Job Description EMPLOYMENT STATUS: Full Time/Exempt/Regular REGULAR WORK SCHEDULE: Primarily M-F 9-5 but may vary and includes some evening, weekend and holiday hours. SALARY WAGE RANGE: $58,00 Starting REPORTS TO: Housing Director Bellevue Clubhouse, a program of HERO House NW, located in Bellevue, WA is a...