Finance Support Specialist
2 weeks ago
ESC’s premier client is seeking a detail-oriented and organized individual to join their exciting team as a Finance Support Specialist. The role involves managing the processing of invoices, utilizing mail merge tools and communicating with customers and internal teams. The ideal candidate will have excellent attention to detail, possess strong analytical skills and a proactive approach to problem-solving. The role is a hybrid position, reporting 3 days a week in Bellevue, WA.
Specific Tasks:
- Process bi-monthly invoices accurately and efficiently.
- Utilize mail merge tools to send payment reminders and collect outstanding payments.
- Provide guidance and support to clients regarding payment subscription plans.
- Work with A/R and maintain accurate records of payments received and outstanding balances.
- Collaborate with the finance team to resolve any billing discrepancies or issues.
- Ensure timely and consistent follow-up on overdue payments.
- Assist in developing and implementing improvements to the invoicing and payment collection process.
- Communicate effectively with internal stakeholders and external clients to address inquiries and concerns regarding billing and payments.
Qualifications:
- Bachelor's degree in Accounting, Finance, or related field preferred.
- Proven experience in invoice processing
- Strong attention to detail and accuracy in data entry and invoice processing.
- Proficiency in Microsoft Excel and Word for mail merges
- Ability to communicate effectively with internal and external stakeholders; and comfortable making cold calls and contacting customers.
- Prior experience in a fast-paced environment with tight deadlines preferred.
- Extensive customer service experience is a plus.
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