Quality Control Manager

23 hours ago

Whitestown, United States NXTPoint Logistics Full time

NXTPoint Logistics provides a complete range of end-to-end supply chain solutions spanning from distribution, warehousing and fulfillment to managed logistics, transportation and final mile delivery. It leverages broad 3PL capabilities, market-leading technology and deep vertical industry expertise to help both large and small clients reach greater levels of efficiency, service and profitability. With over 30 owned facilities, more than 3.5 million square feet of warehouse space and an extensive partner network, NXTPoint Logistics offers the broad capabilities and reach of a large 3PL company while maintaining its commitment to being the most flexible and responsive provider in the industry. Learn more at nxtpointlogistics.com.

Essential Duties & Responsibilities

  • Perform site visits to assess property damage and track accordingly.
  • Negotiate appropriate settlements to customers with damage.
  • Organize all repair plans and follow up to ensure completion.
  • Report any claims that exceed deductible to Claims Manager.
  • Work with Driver Trainer and develop onboarding processes and plans for all new independent contractors.
  • Provide training to Independent Contractors on how to install new products properly.
  • Perform Service Orders as needed.
  • Do pre-site visits for MEET Trucks.
  • Assess current contractors and teams and develop training as necessary.
  • Assist with the recruitment and onboarding of new independent contractors.
  • Initiate and maintain good relations with sales team and customers/superintendents.
  • Address and resolve concerns from superintendents.
  • Complete Independent Contractor Drive-Behinds and Ride-Alongs and fill out all necessary paperwork.
  • Call customers to complete Independent Contractor Performance Surveys and fill out all necessary paperwork.
  • Maintain constant communication with Independent Contractors to ensure routes, deliveries, and Service Orders are on schedule.
  • Track and address delays in stops with Independent Contractors.
  • Complete deliveries and installs as needed.
  • Provide on-site assistance to Independent Contractors to complete large installs.
  • Ensure all escalated issues are resolved.
  • Other duties and tasks as assigned.


Education and Experience

High School Diploma, GED, or equivalent required or relevant experience in lieu of education requirement. Four (4) year college degree in Construction Management, Business, Supply Chain Logistics, or related field preferred, but not required. Minimum of two (2) years' experience in the transportation, logistics, customer service or related industry required. Minimum two (2) years' experience with appliance installation and delivery required. Valid state driver's license required.

Knowledge, Skills, and Abilities

Thorough knowledge of Microsoft Excel, Outlook, and Word. Operates with a customer service mentality. Ability to manage time effectively and consistently meet deadlines. Ability to work in a team environment and demonstrate flexibility and patience. Ability to represent the company in a professional manner. Excellent organization, communication and problem-solving skills. Ability to work under minimal supervision and with a strong sense of self-motivation. Ability to lead and manage a team. Ability to sufficiently read, speak, and write English to understand and give directions, and to complete paperwork accurately. Ability to operate a variety of standard office equipment as dictated by the duties of the job and perform data entry and typing functions.

Physical Demands

Work is primarily performed in a climate-controlled environment. Occasionally requires work performed in a non-climate-controlled warehouse or outside environment. Requires sitting, walking, and standing. Occasionally requires bending and stooping. Occasionally requires standing and walking for long periods of time. Ability to lift and stack items weighing up to 30 pounds over head, and lift and stack items weighing up to 65 pounds to chest height and carry them a distance of fifty feet. Occasional ability to climb ladders, stairs, and ramps and perform generally heavy labor in various weather conditions and temperatures. Work performed requires the use of hands to control or feel objects and will utilize repetitive movements when entering data. Requires the use of clear speech communicated to others and understanding the speech of another person. Requires the ability to see details of objects within close range.

*The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made available to individuals with disabilities to perform essential functions of this position. These physical demands include, but are not necessarily limited to: standing, sitting, walking, typing, hearing and talking for prolonged periods of time.

**Job description statements are intended to describe the general nature and level of work performed by employees assigned to this job title. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel. Employees may be required to perform other duties as assigned.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity,
national origin, disability, or status as a protected veteran.

  • Quality Control Supervisor

    4 weeks ago

    Whitestown, Indiana, United States Jobot Full time

    Position Overview:As a key player in our organization, the Quality Manager will oversee the quality assurance and control processes to ensure our products consistently meet the highest standards.About Us:We are a prominent entity in the North American water treatment sector, dedicated to excellence in manufacturing. We are looking for a seasoned Quality...

  • Quality Control Specialist

    4 weeks ago

    Whitestown, Indiana, United States Russell Tobin & Associates Full time

    What are we looking for in our Quality Control Specialist? Russell Tobin & Associates is collaborating with a leading biotechnology firm to find a Quality Control Specialist.This role is primarily focused on the assessment, removal, and proper disposal of all plasma units identified as unsuitable. The specialist will oversee daily operations at the Plasma...

  • Warehouse Quality Control Specialist

    5 days ago

    Whitestown, Indiana, United States Langham Logistics, Inc Full time

    Job SummaryWe are seeking a highly detail-oriented and organized Quality Representative to join our team at Langham Logistics, Inc. The successful candidate will be responsible for ensuring accurate shipping and receiving, gathering information to determine discrepancies, and collaborating with departments to resolve issues.Key ResponsibilitiesPerform...

  • Quality Improvement Manager

    4 weeks ago

    Whitestown, Indiana, United States Jobot Full time

    Position Overview:We are seeking a dedicated and experienced Quality Manager to join our team at Jobot, a prominent leader in the North American water treatment sector. This role is crucial for ensuring that our products adhere to the highest quality standards.Key Responsibilities:As a Quality Manager, your primary duties will include:Establishing,...

  • Quality Systems Manager

    4 weeks ago

    Whitestown, Indiana, United States Jobot Full time

    Position Overview:We are seeking an experienced and detail-oriented Quality Manager to oversee our quality assurance processes in the manufacturing sector. This role is crucial for maintaining our commitment to delivering top-tier products.About Us:As a prominent entity in the North American water treatment sector, we pride ourselves on our innovative...

  • Quality Assurance Manager I

    19 hours ago

    Whitestown, United States DPDHL Full time

    Quality Assurance Manager I Are you looking for a challenging and rewarding opportunity in a fast-paced environment?Do you take an analytical approach to design complex and innovative solutions that exceed customer expectations and directly impact a growing business?Do you enjoy being part of a passionate team that works with stakeholders from across the...

  • Inventory Control Area Manager

    1 week ago

    Whitestown, Indiana, United States ITS Logistics Full time

    About ITS LogisticsITS Logistics is a premier Third-Party Logistics company that provides creative supply chain solutions. With a strong focus on innovation and technology, our purpose is to improve the quality of life by delivering excellence in everything we do.About the PositionThe Inventory Control Manager is a key role within our organization,...

  • Inventory Control Manager

    5 days ago

    Whitestown, Indiana, United States ITS Logistics, LLC Full time

    Job Title: Inventory Control Area ManagerWe are seeking a highly skilled and experienced Inventory Control Area Manager to join our team at ITS Logistics, LLC. As a key member of our operations team, you will be responsible for implementing and overseeing robust processes related to inventory accuracy, reporting, and cycle counting.Key Responsibilities:Lead...

  • Warehouse Quality Control Specialist

    3 days ago

    Whitestown, Indiana, United States Ryder Full time

    Warehouse Quality Control AssociateRyder is seeking a highly skilled Warehouse Quality Control Associate to join our team in Whitestown, Indiana.Key Responsibilities:Package, kit, and assemble orders and materials.Load and unload inbound/outbound trailers, ensuring all scanning is completed correctly.Help train dock employees on new procedures and ensure...

  • Assistant Controller

    6 days ago

    Whitestown, United States Robert Half Full time

    Job DescriptionJob DescriptionWe are looking to bring on board an Assistant Controller for our client just North of Indianapolis. This role is crucial to the construction industry, where you will be responsible for overseeing several key accounting functions. The Assistant Controller position is designated for career growth and will report directly to the...

  • Assistant Controller

    2 months ago

    Whitestown, United States Valenti-Held ContractorDeveloper, Inc. Full time

    Job DescriptionJob DescriptionThe Assistant Controller is an integral part of the accounting department at Valenti-Held. The Assistant Controller will be responsible for directly overseeing the payroll, accounts payable, and accounts receivable staff who handle all the accounting for Valenti-Held and its affiliates. The Assistant Controller will report...

  • Inventory Control Specialist

    3 weeks ago

    Whitestown, Indiana, United States GNC Full time

    Job SummaryWe are seeking a highly detail-oriented and organized Inventory Control Specialist to join our team at GNC. As a key member of our supply chain team, you will be responsible for conducting regular cycle counts, researching inventory discrepancies, and maintaining accurate records.Key ResponsibilitiesCycle Counting: Conduct regular cycle counts on...

  • Inventory Control Specialist

    3 weeks ago

    Whitestown, Indiana, United States GNC Full time

    Job SummaryWe are seeking a highly detail-oriented and organized Inventory Control Specialist to join our team at GNC. As a key member of our warehouse operations, you will be responsible for conducting regular cycle counts, researching inventory discrepancies, and maintaining accurate records.Key ResponsibilitiesInventory Management: Conduct regular cycle...

  • Quality Assurance Specialist

    6 days ago

    Whitestown, Indiana, United States Rinker Materials Full time

    About the RoleWe are seeking a highly skilled Quality Control Technician to join our team at Rinker Materials. As a Quality Control Technician, you will be responsible for ensuring the quality of our products throughout all phases of production.Key Responsibilities:Conduct quality control inspections to ensure compliance with established procedures and...

  • Inventory Control Specialist

    9 hours ago

    Whitestown, Indiana, United States GNC Full time

    Job Title: Cycle Counter-Inventory ControlWe are seeking a highly detail-oriented and organized Cycle Counter-Inventory Control professional to join our team at GNC Holdings LLC.Job Summary:The Cycle Counter-Inventory Control will be responsible for conducting regular cycle counts on warehouse inventory using RF equipment, researching inventory...

  • Quality Inspector

    3 months ago

    Whitestown, United States Charles Industries, LLC. Full time

    Job DescriptionJob DescriptionThe Quality Inspector ensures that all finished products pass all electrical and final inspections and conform to all the requirements.Duties/Responsibilities:Perform final inspection and complete all data entry with final inspection.Assist in-process inspections for all parts manufactured and Assembly, including Prototype...

  • Warehouse Quality Representative

    4 days ago

    Whitestown, United States Langham Logistics, Inc Full time

    Job DescriptionJob DescriptionSummary The Quality Representative contributes to meeting Langham Logistics goals of exceptional Client service, quality, process improvement, and profitability by performing the following tasks:Ensuring accurate shipping and receiving by performing QC checks on all incoming and outgoing materials;Gathering all applicable...

  • Production Operations Manager

    3 weeks ago

    Whitestown, Indiana, United States Weaver popcorn manufacturing Full time

    Job SummaryWe are seeking a highly skilled and experienced Production Operations Manager to oversee the daily operations of our production floor at Weaver Popcorn Manufacturing. This is a key leadership role that requires a strong understanding of manufacturing processes, quality control, and team management.Key ResponsibilitiesOperations Management: Oversee...

  • Maintenance and Controls Engineer

    4 weeks ago

    Whitestown, United States Cigna Full time

    Help us automate and maintain our future. Get ready for a job that encourages you to think strategically yet stay connected with your teams. Do you have problem-solving or strategy experience? If so, prepare to innovate, create, and inspire. The Maintenance and Controls Engineer (Automation Engineering Lead Analyst) is primarily responsible for providing...

  • Inventory Control Specialist

    7 days ago

    Whitestown, Indiana, United States GNC Full time

    Job DescriptionWe are seeking a highly detail-oriented and organized individual to join our team as an Inventory Control Specialist. In this role, you will be responsible for conducting regular cycle counts on warehouse inventory using RF equipment, researching inventory discrepancies, and maintaining accurate records.Key Responsibilities:Conduct regular...