Practice Coordinator-BCC
2 weeks ago
Stamford Health, a well-established, award winning Healthcare System with multiple locations in CT has opportunity for Practice Coordinator - Medical Oncology-Hematology Department.
As a new Certified Great Place to Work organization, Stamford Health understands what it takes to attract talent in order to improve our workforce and support our mission, to that end we offer:
• Competitive salary
• Comprehensive, low-cost health insurance plans available day one
• Wellness programs
• Paid Time Off accruals
• Tax deferred annuity and (403b) pension plan
• Tuition reimbursement
• Free on-site parking and train station shuttle
• Childcare partnership with Children's Learning Centerserve.
Responsibilities
Mon-Fri schedule.
The Practice Coordinator (PC) role is critical to the patient experience at the Bennett Cancer Center. They are the "first impression" for the Medical Oncology-Hematology Department (MOH). The PCs work in a dynamic team environment to problem-solve and collaborate with the goal of providing excellent first and ongoing patient experiences.
The PC is responsible for providing administrative support for the department, including regular communication and information dissemination, as liaison and coordinator for a wide range of tasks related to outpatient and inpatient support of MOH patients.
- Provides administrative support and coordination for:
- all aspects of patient care for both new and established patients
- interaction with physicians, nurse practitioners, clinical and infusion nurses, care coordinators, clinical assistants, business office, laboratory technicians, research nurses and coordinators, pharmacists, administrators, and other departments including admissions, radiology, radiation oncology, social work, integrative medicine, in-patient oncology, genetics and quality.
- Scheduling of appointments following guidelines that support safe clinical practice, patient comfort, and continuity of care for complex treatments. This requires the ability to learn, understand, retain and apply knowledge of complex patient treatment regimens with diverse, unique and specialized requirements tailored to individual patients, and necessitates a high level of understanding of the clinical aspects of treatment including individual drugs, timing and frequency of use and specialized insurance restrictions.
- Activities that require a high standard of timely communication and extensive scheduling/rescheduling of patient visits and treatments as necessary to meet patient and operational needs.
- Minimum of two (2) years of experience in a healthcare customer service environment required.
- BA/BS degree/college coursework preferred; HS diploma or GED required.
- Bi-lingual capability highly desirable.
- Possesses ability to multi-task and function as an integral member in a team environment.
- Demonstrates excellent verbal and written communication skills.
- Excellent computer skills with proficiency in a Windows environment
About Us
About Stamford Health
Stamford Health is a non-profit independent health care system with more than 3,800 employees committed to caring for the community through a wide range of high-quality health and wellness services. Patients and their families receive expert, compassionate care through the system's 305-bed Stamford Hospital; Stamford Health Medical Group, with more than 40 offices in lower Fairfield County offering primary and specialty care; a growing number of ambulatory locations across the region; and support through the Stamford Hospital Foundation.
Stamford Health is known for its expert, person-centered care through its many recognitions and partnerships. U.S. News & World Report has recognized Stamford Hospital as a High-Performing Hospital. The Centers for Medicare and Medicaid Services (CMS) rated Stamford Hospital as a five-star hospital for Overall Quality and The Leapfrog Group awarded Stamford Hospital an "A" for patient safety. The American Nurses Credentialing Center has granted Stamford Hospital Magnet Status, which recognizes superior patient care with the highest level of safety, quality, and patient satisfaction. Stamford Health is Planetree Gold-Certified for Excellence in Person-Centered Care and is a Certified Great Place to Work.
Stamford Health is a major teaching affiliate of the Columbia University Vagelos College of Physicians and Surgeons and has recently expanded its relationship with Columbia to offer treatment and expertise from Columbia University Irving Medical Center's nationally recognized heart surgeons. Stamford Health and Hospital for Special Surgery (HSS) have created a premier center for specialty orthopedic care right in Stamford, Connecticut. Additionally, in 2020 Stamford Health's Carl & Dorothy Bennett Cancer Center entered into an expanded collaboration with Dana-Farber Brigham Cancer Center.
Dedicated to being the community's most trusted health care partner, Stamford Health puts patients first to build long-lasting relationships. For more information, visit StamfordHealth.org. Like us on Facebook and follow us on Twitter, Instagram, YouTube, and LinkedIn.
About the Team
Why work for Stamford Health?
Stamford Health offers an extremely competitive salary with generous shift differentials where appropriate.
Our Total Rewards Program is ranked as one of the highest satisfiers based on our employee engagement surveys.
With over 100 transfers and promotions each year for the past 5 years, Stamford Health is a place for you to grow and develop your career. Many departments from Nursing to Information Systems and Rehabilitation have Career Ladder programs that foster career development.
Whether employees choose to live in the greater Stamford, CT area or commute from New York or Fairfield, we offer free convenient parking and free transportation from the Stamford train stations.
Our collaborative with Hospital for Special Surgery, and the Dana Farber Brigham and Women's Cancer Care Collaborative, connect us directly with world class expertise, research, resources and technology to put us at the forefront of patient care.
We have a robust Professional Development and Organization Development program that provides both clinical and non-clinical staff with the opportunity to develop and grow professionally.
For organizational leaders, we offer a comprehensive New Manager Orientation four times per year. Our program designed specifically for Stamford Health will help prepare today's and tomorrow's leaders for success with an innovative curriculum based on best practices. It will also enhance the skills of our leaders that bring their fresh leadership perspective from other organizations.
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