Sr. Application Support Administrator
3 weeks ago
Qualifications:
All applicants will be advised that BlueCross, as a federal contractor, may be required to implement a COVID-19 vaccine mandate. Job Qualifications Education o Bachelors degree in Computer Information Systems or a related field, or commensurate experience in a professional environment, required. Experience o 5 years - Experience in Information Technology required o 1 year - Knowledge of computer systems operations for Windows/AIX/Linux environments. Skills\Certifications o Experience with REST API and systems integration o Strong capability of scripting and automation preferrably with Powershell o Experience writing SQL queries and working with Data in MSSQL databases preferred o Experience with ServiceNow platform a plus o Expert knowledge of application support technologies and related documentation required. o Strong interpersonal and organizational skills o Proven decision making and problem solving skills o Excellent time and project management skills o Ability to clearly articulate ideas, problem/solution/business value descriptions that can be understood by a broad audience.
Responsibilities:
Job Profile Summary Leads production support activities for all major applications and related subsystems to ensure the integrity of production applications and their production environments. Job Description Job Responsibilities o Offers consultation and provides team with assistance in efforts with migrating to ServiceNow Platform. o Works with both BCBST and implementation team in shifting current processes and integrations to ServiceNow. o Provides top level support for any problem resolution and troubleshooting activities related to the scope of work for this position. o Provides direction and design for the setup, configuration, integration and implementation of major production applications into the production environment.
Comments/Special Instructions
Conduct Phone/video interviews. Interviews will most likely be 1 or 2 round interviews Job will be remote only, and candidates must be located in BCBST approved remote worker states.
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