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Warranty Administrator wanted at Gilroy CDJR
2 months ago
Gilroy CDJR, part of the Gill Auto Group, is growing rapidly and looking for talented individuals in all aspects of dealership operations. If you want the opportunity to grow with one of the fastest growing companies in the automotive business, then we encourage you to apply, reach out directly, or give us a call.
Gill Auto Group is proudly currently serving the Gilroy, Tracy, Madera, Kerman, and Livermore communities in Northern California and the Kailua community in Hawaii. Our team enjoys training programs, a fantastic culture and opportunities for advancement, which are company-wide focuses to help you grow both personally and professionally. We're interested in helping your career and adding to your resume because we know that happy employees lead to happier customers We are proud to offer our Employees multiple benefit programs, paid vacation, training, and Free College Education for employees and their families.
Our current locations include:
Livermore Ford
Livermore Lincoln
Livermore Maserati and Alfa Romeo
Tracy Chrysler Dodge Jeep Ram
Tracy Volkswagen
Gilroy Chevrolet Cadillac
Gilroy Chrysler Dodge Jeep Ram
Gill Chrysler Dodge Jeep Ram Madera
Gill Buick GMC Madera
Gill Chevrolet Kerman
Windward Ford of Hawaii
Benefits:
- Medical
- Vision
- Dental
- 401K
- Paid Vacation
- Training
- Free College Education courses for Employees and their Family
- Great growth opportunities and willing to train for advancement positions
Automotive Warranty Administrator - Essential Duties
- Processes warranty claims on a timely basis for each franchise or distributor.
- Processes all warranty paperwork to ensure proper documentation.
- Verifies criteria required by factory or distributor.
- Reconciles all warranty receivables with payments through the appropriate accounting schedule.
- Posts credits on computer.
- Resubmits all rejected claims promptly or receives authorization to write them off.
- Follows up on payment of outstanding claims.
- Tracks warranty parts by tagging with repair order number, date of replacement and date on which part may be disposed of.
- Arranges for parts to be shipped to the factory or distributor or to be scrapped.
- Files and maintains all service records as required by the warrantor.
- Keeps informed of all factory recalls and bulletins.
- Assists with body shop warranty claims as needed.
- Assists with the cashier and telephone duties as needed.
- Assists with any clerical needs as directed by the fixed operations manager or the controller.
- Maintains a professional appearance and a neat work area.
- Performs other duties as assigned.
- Other tasks as assigned.
Automotive Warranty Administrator - Language Skills
- Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients and other employees of the organization.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.
- Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Automotive Warranty Administrator - Reasoning Ability
- Ability to apply common sense understanding to carry out simple one- or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.
- Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
- Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Pay is $25 - $30 per hour depending on experience level and we do offer bonus opportunities also.
Please reply with a copy of your resume and qualifications. All candidate must go through a background and drug screening prior to employment.
