Hotel Front Desk Attendant

4 weeks ago


El Paso, Texas, United States Everhome Suites El Paso Full time

We are seeking an enthusiastic Hotel Front Desk Attendant who will be the first point of contact for our guests, creating a positive and lasting impression. You will handle all aspects of a guest's stay, from check-in to check-out, while embodying our property's vision, mission, and core values. Your multitasking skills and guest-focused mentality will be key to ensuring a seamless experience. Responsibilities:
• Greet guests and patrons to find out their room needs as well as the reason for their visit and manage the registration process
• Answer queries regarding the hotel's services, charges, dining facilities, sports facilities, and travel directions
• Manage guest check-ins and check-outs appropriately
• Balance cash at the end of the shift and generate accounting reports for the benefit of the next shift
• Operate hotel switchboard, take calls and provide information and transfer calls Qualifications:
• Availability to work flexible schedules, including weekends and holidays.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Strong customer service skills with a guest-focused approach.
• Proficiency in internet software, Microsoft Excel, Word, Outlook, and PowerPoint.
• Physical ability to stand, walk, and lift up to 25 pounds as needed. Compensation: $14 - $14.50 hourly




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