Account Manager

2 weeks ago


Tualatin, United States Precision Solutions Full time

Our company is looking for an Entry Level Account Management Trainee who can assist clients with product issues and help maintain a high customer retention level.

Entry Level Account Management Trainee Responsibilities:

  • Collaborate with the sales team to develop efficient methods for handling issues with larger revenue customers directly in person

  • Work on special short-term projects to offer customized support for new products or products at end-of-life

  • Monitor customer satisfaction levels and develop methods for increasing them

  • Assist in creating ways to deliver excellent customer service to irate or problematic customers

Qualifications:

  • High school diploma/GED required (College degree preferred)

  • 2+ years experience in a customer service role

  • Proficiency with MS Office

  • Ability to work well in a team environment

  • Able to work with commission pay structure and performance-based bonuses

  • Strong sense of professionalism and discretion required


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