IT Technician

Description

IT Technician

The GBS Group, an engineering services and consulting firm, is seeking an IT Technician to join our headquarters in Virginia Beach, VA. The GBS Group is a commercial and government engineering services firm with a variety of contract types. Our headquarters is located within 10 miles of the Virginia Beach resort area and downtown Norfolk's Waterside District. It also includes a 24x7 Operational Support Center monitoring all client installations in North America as well as a world class lab with configurations of all client hardware and software systems.

Job Description

Join our IT Services team within The GBS Group responsible for the support of internal customers. Responsible for supporting, upkeep, configuration, and reliable operation of customer computer systems and applications.

Responsibilities include but are not limited to:

• Install/configure/remove software on customer assets
• Support reported issues by internal customers
• Support audio and video equipment in conference rooms
• Maintain Inventory Management log
• Coordinate component recycling
• Maintain documentation for IT Helpdesk processes

Qualifications

Candidates must possess the following professional experience and qualifications:

• Communication skills
• Experience with Microsoft Office suite
• Desire to be helpful and support team members
• Experience troubleshooting and solving computer or application issues

Desired Characteristics:

• Introduction or experience with PowerShell
• Introduction or experience with Google Workspace
• Experience with clients and assets in a domain environment

EEO Statement

The GBS Group is an equal-opportunity employer. Employment decisions will be based on legitimate, nondiscriminatory business reasons, including merit, qualification, experience, and abilities. Our employment policies will not be influenced or affected by

an applicant's or employee's race, color, religion, sex/gender, sexual orientation, gender identity or expression, transgender status, national origin, age, disability, marital or familial status, pregnancy, military/veteran status, genetic information, or any other characteristic protected by law. This policy governs all aspects of the employment relationship, including but not limited to selection, job assignment, compensation, discipline, promotion, termination, and access to benefits and training. Any employee who feels that he or she is or has been the victim of illegal discrimination or violation of this policy should immediately notify the Chief Administrative Officer or Human Resources. Employees may file a legitimate or good faith discrimination complaint without being subject to reprisal.

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