Performance Management Analyst

2 weeks ago

Houston, United States NRG Energy Full time

As an NRG employee, we encourage you to take charge of your career and development journey. We invite you to explore exciting opportunities across our businesses. You’ll find that our dynamic work environment provides variety and challenge. Your growth is key to our ongoing success—take the lead in shaping your career development, goals and future

Job Summary:

The Performance Management Analyst will be responsible for evaluation, leading and executing performance analysis within credit operations. The Analyst will work with the Manager of Credit Operations to develop dashboards, and best-in-class metrics to support performance across both internal and external resources within the team. In addition, the analyst will support the WSCO platform to improve reporting and updates to support the business. The analyst will be expected to work with both internal and external stakeholders to improve performance and streamline processes. This role will also be expected to identify cost efficiencies, process improvements and changes to promote outstanding customer experience.

Essential Duties/Responsibilities:

  • Develop dashboard reporting to support overall team performance. Identify areas of concern and work with supervisors and agents to improve performance.

  • Meticulously review the information gathered across multiple platforms, flagging areas of non-compliance against the rules and regulations of the organization.

  • Identify weaknesses and opportunities in the current environment, providing recommendations for corrective action

  • Work with agents, other analysts and managers to capture and create process documentation, creating standardized templates for the team to work with.

  • Leverage Lean and Six Sigma principles to identify ways to eliminate waste and optimize processes

  • Identify continuous improvement opportunities throughout processes

  • Maintain metrics, communicating and tracking the progress of audits and audit results

  • Provide status updates on individual deliverables and KPI targets on a weekly and monthly basis

  • Support tracking progress on aged gaps and coordinate with process owners to organize conversations, follow up on outstanding tasks, gather resolution details and QA evidence

Working Conditions:

  • Normal office environment.

  • Office Hours: 8:00 AM - 5:00 PM CST Monday-Friday.

  • Work may involve dealing with people in an unpleasant or strained situation. Overtime required as dictated by team workload including special projects

  • Occasional Travel

Minimum Requirements:

  • Degree Required

  • 3+ years of retail energy experience

  • 2+ years of project management or business analyst experience or

  • 3+ years of leveraging Microsoft tools such as Excel, Macro’s, PowerPoint, Teams, and Visio

  • 2+ years using Microsoft SQL Server or Power BI, with the ability to read/write script or build visuals

Additional Knowledge, Skills, and Abilities:

  • Task and deadline driven, managing to deliverables

  • Confident in presenting and speaking to leadership and with a cross-functional audience

  • Excels in autonomous work, seeking out answers and solutions independently

  • Manages multiple deliverables in a fast and ever-changing environment

  • Embraces change, adapting quickly, with a desire for continuous improvement and growth

  • Rapidly assimilate to numerous systems and applications

  • Ability to consistently use initiative and good judgment to complete assigned tasks

  • Attention to detail and accuracy are mandatory

  • Knowledge of Power BI, preferred

  • Able to organize, prepare and conduct technical presentations and workshops.

  • Able to complete projects independently with minimal supervision

  • Knowledge of SAP is preferred.

  • Excellent organizational skills with the ability to balance multiple demands and thrive in a collaborative environment.

  • Ability to meet deadlines

Physical Requirements:

  • Occasionally requires lifting as appropriate to perform duties and responsibilities

  • Must be able to sit for extended periods of time and view computer terminal(s)

NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Vet/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

  • Performance Analyst

    2 weeks ago

    Houston, United States ARBOR E&T LLC DBA Equus Workforce Solutions Full time

    NOTE: Please be certain to also apply via the SmartRecruiter link provided to initiate our corporate application process. Performance Analyst (813010) Houston, TX, USA Full-time Job Title: Performance Analyst (813010) State Location: TX ::: section Company Description We help job seekers and career changers prepare for and advance in careers with a...

  • Clinical Performance Analyst

    6 days ago

    Houston, Texas, United States Houston Methodist Full time

    We are seeking a highly skilled Clinical Performance Analyst to join our team at Houston Methodist, one of the nation's leading health systems and academic medical centers. This is a fantastic opportunity for someone who wants to make a real impact on patient care and quality improvement.About the RoleThe Clinical Performance Analyst will be responsible for...

  • Efficiency and Performance Analyst

    3 weeks ago

    Houston, United States Sun Coast Resources Full time

    JOB TITLE: Efficiency and Performance Analyst LOCATION: Houston, TX POSITION REPORTS TO: Manager of Efficiency and Performance COMPENSATION: Commensurate with experience SCHEDULE: Full-Time RESPONSIBILITIES: Create, modify, maintain, and distribute reports as assigned by manager Assist with data collection, manipulation, and validation of various reports...

  • Renewable Energy Performance Analyst

    2 days ago

    Houston, Texas, United States EDP Renovaveis Full time

    Job OverviewThe Renewable Energy Performance Analyst is a critical role within EDP Renovaveis, responsible for developing and monitoring performance indicators to detect and resolve issues related to wind and solar assets. This position requires strong analytical skills, technical knowledge, and excellent communication abilities.Key ResponsibilitiesDevelop...

  • Performance & Engagement Analyst

    2 weeks ago

    Houston, United States LyondellBasell North America Full time

    LyondellBasell Basic Function The position reports to the Enterprise Strategy and Planning Sr Manager as a key member of the Digital Transformation and Enterprise Strategy and Planning team. The Performance and Engagement Analyst will play a critical role in supporting the CDIO and DTLT by providing business advisory, strategic planning, for the Office of...

  • Coordinator 2 -Academics Performance Data Analyst

    7 days ago

    Houston, United States Houston Independent School District Full time

    The Academics Performance Data Analyst analyzes educational data and metrics to facilitate data-driven conversations. They support strategic goal setting and performance improvement by providing insights and trends that guide the Academics Office tea Data Analyst, Performance, Coordinator, Analyst, Technology, Education, Data

  • Performance Analyst

    2 weeks ago

    Houston, United States Equus Full time

    Company Description We help job seekers and career changers prepare for and advance in careers with a focus on sustainable, high-growth, high-demand industries. Our committed and well-trained workforce professionals deliver comprehensive workforce solutions at integrated career centers, sector-focused centers and community, and partner sites. Job Description...

  • Cost Analyst

    1 month ago

    Houston, United States Coalesce Management Consulting Full time

    At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Electric Transmission and Distribution sectors through our community of high-caliber industry specialists. We are currently seeking a Senior Cost Analyst to support ongoing Generation CAPEX projects. The...

  • Cost Analyst

    1 month ago

    houston, United States Coalesce Management Consulting Full time

    At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Electric Transmission and Distribution sectors through our community of high-caliber industry specialists. We are currently seeking a Senior Cost Analyst to support ongoing Generation CAPEX projects. The...

  • Cost Analyst

    4 weeks ago

    Houston, United States Coalesce Management Consulting Full time

    At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Electric Transmission and Distribution sectors through our community of high-caliber industry specialists. We are currently seeking a Senior Cost Analyst to support ongoing Generation CAPEX projects. The...

  • Cost Analyst

    1 month ago

    houston, United States Coalesce Management Consulting Full time

    At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Electric Transmission and Distribution sectors through our community of high-caliber industry specialists. We are currently seeking a Senior Cost Analyst to support ongoing Generation CAPEX projects. The...

  • Data Analyst

    7 days ago

    Houston, Texas, United States Equus Full time

    About the RoleWe are seeking a skilled Data Analyst to join our team as a Performance Optimization Specialist. In this role, you will be responsible for analyzing performance data, identifying trends and areas for improvement, and developing strategies to optimize business processes.Key ResponsibilitiesAnalyze performance data from various sources, including...

  • SIO Efficiency Performance Analyst

    3 weeks ago

    Houston, United States Air Liquide Full time

    Air Liquide Large Industries provides our customers with industrial gas and energy solutions that are vital to their own industrial production. We own and operate over 2,000 miles of industrial gas pipelines in the U.S. supplying mainly oxygen, nitrogen, hydrogen and syngas in large quantities from multiple production sources to major customers in the...

  • Retail Portfolio Management Analyst

    1 month ago

    houston, United States SaltHill Group Full time

    A retail energy provider (REP) in Houston seeks a Retail Portfolio Management Analyst (or Senior Analyst) to analyze and forecast retail electricity products and key portfolio valuation components for its corporate and industrial (C&I) customers within the Texas, Northeast, Canadian, and California markets. The position is responsible for ensuring the...

  • Retail Portfolio Management Analyst

    1 month ago

    Houston, United States SaltHill Group Full time

    A retail energy provider (REP) in Houston seeks a Retail Portfolio Management Analyst (or Senior Analyst) to analyze and forecast retail electricity products and key portfolio valuation components for its corporate and industrial (C&I) customers within the Texas, Northeast, Canadian, and California markets. The position is responsible for ensuring the...

  • Retail Portfolio Management Analyst

    4 weeks ago

    Houston, United States SaltHill Group Full time

    A retail energy provider (REP) in Houston seeks a Retail Portfolio Management Analyst (or Senior Analyst) to analyze and forecast retail electricity products and key portfolio valuation components for its corporate and industrial (C&I) customers within the Texas, Northeast, Canadian, and California markets. The position is responsible for ensuring the...

  • Drilling Performance Analyst

    7 days ago

    Houston, Texas, United States Nabors Industries Full time

    Nabors Industries Internship OpportunityWe are an oil and gas service company with offices in various locations across North America and internationally. Our workforce is expanding rapidly, and we are looking for a talented individual to join our team as a Summer Intern - Performance Products.Key ResponsibilitiesGain a comprehensive understanding of...

  • Cost Analyst

    4 weeks ago

    Houston, TX, United States Coalesce Management Consulting Full time

    At Coalesce Management Consulting, we are a community of people with a strong passion for excellence. We deliver bespoke project solutions within the Electric Transmission and Distribution sectors through our community of high-caliber industry specialists. We are currently seeking a Senior Cost Analyst to support ongoing Generation CAPEX projects. The...

  • Management Analyst IV and V

    4 weeks ago

    Houston, Texas, United States TEXAS MEDICAL BOARD Full time

    Job SummaryWe are seeking a highly skilled Management Analyst IV or V to join our team at the Texas Medical Board. As a key member of our Strategic Initiatives and Performance Improvement section, you will perform professional organizational and policy analysis work to implement the executive team's strategic vision and plan for the agency.Key...

  • Renewable Energy Performance Analyst

    7 days ago

    Houston, Texas, United States EDP Renewables Full time

    Job DescriptionThis role involves developing and monitoring performance indicators to detect and resolve issues related to the operation of wind and solar assets. The ideal candidate will have a strong analytical mindset and be able to comprehend complex systems, including meteorology, aerodynamics, and electrical and mechanical systems.The primary...