Desktop Support Specialist
1 month ago
Job Title: Desktop Support/ PC Refresh
Location: Madisonville, KY (Day 1 Onsite)
Mode : Contract (6+ Months)
Job Description:
Primary Responsibilities & Competencies
Provide customer service support to both internal users, external customers, and vendors.
Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the organization.
Maintains detailed and accurate records in workload management, asset management, and administrative applications.
Provides tier I and II support in all areas of the organizational service portfolio.
Provides excellent customer service to all levels of employees including customers, peers, and leadership.
Accurately follows documentation and checklists to ensure efficiency and consistency.
Participates and engages in team meetings, team building activities, and other opportunities to strengthen the department.
Communicates in a professional, positive and timely manner in person, on the phone, and via electronic means.
Uses routine troubleshooting methodologies that provide efficient, effective resolution and minimize impact to the customer.
Self-directed once assigned work and functions with considerable independence.
Shows an interest in learning more advanced aspects of the functional skills.
Actively maintains a level of self-study related to technology and customer service.
Able to communicate with the customer in non-technical terms so the users can understand.
Qualifications
Associate degree in relevant field with 4+ years technical support experience or 6+ years of technical support experience in lieu of a degree.
Experience with the deployment, repair and maintenance of computer hardware such as workstations, laptops, IP phones, smartphones, tablets, printers, copiers, and scanners.
Experience with the deployment, repair and maintenance of software such as the Microsoft Office Suite and Windows operating systems.
Familiarity with general networking and customer/server concepts.
Ability to lift 40 lbs, work in an environment of varying temperatures, ability to navigate within buildings/units/floors, and travel throughout the service delivery area with a reliable mode of transportation.
Thanks & Regards
Bhavesh Sharma
bhavesh@
-
Desktop Support Specialist
4 weeks ago
Madisonville, United States AppLab Systems Inc Full timeJob Title: Desktop Support SpecialistJob Summary: We are seeking a skilled Desktop Support Specialist to join our team at AppLab Systems Inc.Key Responsibilities:* Provide exceptional customer service support to internal users, external customers, and vendors* Install, deploy, troubleshoot, repair, maintain, and lifecycle hardware and software throughout the...
-
Desktop Support Specialist
1 month ago
Madisonville, Kentucky, United States Resource Logistics Full timeJob Summary The Technology Support Specialist provides onsite IT support at a customer site for Resource Logistics. This role is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the organization. Key responsibilities include support to incident break/fix, service request fulfillment, deployments,...
-
Technical Support Specialist
4 weeks ago
Madisonville, United States Cynet Systems Full timeJob Title: Desktop Support TechnicianJob Summary:We are seeking a skilled Desktop Support Technician to join our team at Cynet Systems. As a key member of our technical support team, you will be responsible for providing exceptional customer service and technical support to our internal users, external customers, and vendors.Key Responsibilities:* Provide...
-
:: Desktop Support
2 months ago
Madisonville, United States Resource Logistics Full timeThe technology support specialist provides onsite IT support at a customer site. This position is responsible for a wide variety of hardware, software, application, and as a Service technologies throughout the healthcare system. This function includes support to incident break/fix, service request fulfillment, deployments, upgrades, hardware lifecycle...
-
Medical Support Specialist
4 weeks ago
Madisonville, United States owensboroworkdaytest Full timeJob SummaryAs a Medical Support Specialist at Owensboro Health, you will play a vital role in providing exceptional patient care and support to our clinical teams. This is an exciting opportunity to join a dynamic and growing healthcare organization and contribute to the delivery of high-quality patient services.Key ResponsibilitiesAssist with patient...
-
Healthcare Support Specialist
4 weeks ago
Madisonville, United States CHI Mercy Health Full timeJob SummaryWe are seeking a skilled Patient Care Assistant I to join our team at CHI Mercy Health. As a key member of our care team, you will provide essential support to our patients and healthcare professionals.Key ResponsibilitiesAssist with patient transportation, transfer, and lifting as delegated by the RN.Perform cleaning functions in patient care...
-
Medical Laboratory Specialist
4 weeks ago
Madisonville, Kentucky, United States TotalMed Allied Full timeTotalMed Allied is seeking a travel Medical Laboratory Specialist for a travel job in a Kentucky location.Job Description & RequirementsSpecialty: Medical Laboratory SpecialistDiscipline: Allied Health Professional40 hours per weekShift: 10 hours, nightsEmployment Type: TravelWe are seeking a Medical Laboratory Specialist for a travel assignment in...
-
Medical Laboratory Specialist
4 weeks ago
madisonville, United States TotalMed Allied Full timeTotalMed Allied is seeking a Medical Laboratory Specialist for a travel job in a medical facility.Job Description & RequirementsSpecialty: Medical Laboratory SpecialistDiscipline: Allied Health Professional40 hours per weekShift: 10 hours, nightsEmployment Type: TravelWe are seeking a Medical Laboratory Specialist for a travel assignment in a medical...
-
Diagnostic Imaging Specialist
4 weeks ago
Madisonville, Kentucky, United States MobilexUSA Full timeJob Title: Diagnostic Imaging SpecialistAbout the Role:We are seeking a skilled Diagnostic Imaging Specialist to join our team at MobilexUSA. As a Diagnostic Imaging Specialist, you will be responsible for providing high-quality diagnostic imaging services to our patients. This is a full-time position that requires a strong commitment to delivering...
-
Help Desk Support Specialist
4 weeks ago
Madisonville, United States Keller Schroeder Full timeJob Summary:Keller Schroeder is seeking a skilled Help Desk Technician to provide technical support and troubleshooting for our Madisonville, KY location and a remote location in Texas.Key Responsibilities:Provide basic support and troubleshooting for local and remote users of PCs, laptops, handhelds, tablets, printers, and scannersSupport cell and VoIP...
-
Quality Assurance Specialist
3 weeks ago
Madisonville, United States Wise Staffing Group Full timeJob DescriptionWise Staffing Group is seeking a Quality Assurance Specialist to join our team. As a Quality Assurance Specialist, you will be responsible for ensuring the quality of our products by conducting thorough inspections and identifying flaws and defects.Key Responsibilities:Conduct thorough inspections of parts and materials to ensure they meet our...
-
Tech Support Specialist
1 month ago
Madisonville, United States MCC Group Full timeJob OverviewThe MCC Group is seeking a skilled Technician Apprentice to join our team. As a key member of our service team, you will assist and work under the supervision of our experienced Service Technicians to troubleshoot, diagnose, and repair HVAC equipment.Key ResponsibilitiesAssist in the installation, maintenance, and repair of HVAC systemsPerform...
-
RN Home Health Specialist
4 weeks ago
Madisonville, United States CommonSpirit Health at Home Full timeTransform Your Career with Baptist Health Deaconess Home HealthAs a RN Home Health Specialist, you will have the opportunity to make a profound impact in your community, providing care and support to our cherished homecare patients.With a focus on autonomy and compassion, you will work collaboratively with our multi-disciplinary team to achieve the heartfelt...
-
Student Support Specialist II
4 weeks ago
Madisonville, Kentucky, United States Kentucky Community and Technical College System Full timeJob SummaryMadisonville Community College (MCC) is a five-campus institution that serves Muhlenberg, Caldwell, Webster, and Crittenden Counties. MCC is one of sixteen institutions in the Kentucky Community and Technical College System. To learn more about MCC, please visit https://madisonville.kctcs.edu/.Job Duties:This position serves as an...
-
Student Support Specialist II
4 weeks ago
Madisonville, United States Kentucky Community and Technical College System Full timeJob SummaryMadisonville Community College (MCC) is a five-campus institution centrally located along the I-69 corridor in rural Western Kentucky. MCC serves Muhlenberg, Caldwell, Webster, and Crittenden Counties, and is one of sixteen institutions in the Kentucky Community and Technical College System. The college awards certificates, diplomas, and associate...
-
LVN Medical Acute Care Specialist
1 month ago
Madisonville, United States Catholic Health Initiatives Full timeJob Title: LVN Medical Acute Care SpecialistJob Summary:Catholic Health Initiatives is seeking a skilled Licensed Practical Nurse (LPN) to join our team in a Medical Acute Care setting. As a vital member of our healthcare team, you will contribute to the success of our practice by demonstrating customer/patient focus, effective communication, and...
-
Onsite Behavioral Health Specialist
3 weeks ago
Madisonville, Kentucky, United States UnitedHealth Group Full timeRole SummaryThe Onsite Behavioral Health Specialist will provide professional services to employees, including assessment, referral, management consultations, training, and critical incident response. This role requires a strong understanding of behavioral health principles and the ability to work effectively with employees and management.Key...
-
PE Specialist
4 months ago
Madisonville, United States Toyota Boshoku Full timeI. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...
-
PE Specialist
3 months ago
Madisonville, United States Toyota Boshoku Full timeI. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...
-
PE Specialist
1 month ago
Madisonville, United States Toyota Boshoku Full timeI. PE Specialist -- Smart Factory . I. General Summary: Provide onsite support for TBA Smart factory manufacturing execution system including: new plant implementations, PLC interface development, and ongoing system support. Assemble, debug and install entire machines and/or systems in a timely manner to meet factory &...