Seasonal WGACA Holiday Specialist

2 months ago

Danville, United States Belk, Inc. & Belk eCommerce LLC Full time

Grow your career with us and apply today. We are interested in you and your area of interest

We currently have Full-time, Part-time or Flex positions open in areas, such as Sales Associate; Support Associate, Beauty Advisor; Ship to Home - (which includes pick, pack and curbside pickup); and other areas.

Belk provides a host of benefits to seasonal associates to enjoy such as:
• Associate Discount
• Extra discount days
• Discounts with hundreds of retailers on various services and memberships
• 401K plan
• Employee Assistance Program
• Voluntary benefits such home, auto and pet insurances as well as identity theft protection
• Learning and Development opportunities
• Education discounts that include a student debt management program
• Fitness and Wellness discount programs
• Tobacco cessation programs

At Belk we have a vision to reimagine the department store. As a Seasonal Associate, you will drive store sales, metrics and execution through providing excellent customer service to every customer. You will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions and job responsibilities are cross functional and support an omni channel selling model that allows our customer to shop anywhere, anytime.

Job Description Summary

At Belk, we have a vision to reimagine the department store. As a Seasonal What Goes Around Comes Around Holiday Specialist, you will drive store sales and metrics through providing excellent customer service to each customer and through the execution of customer-facing merchandising standards throughout the store. You will ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages them to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together.

Belk provides a host of benefits to seasonal associates to enjoy such as:
• Associate Discount
• Extra discount days
• Discounts with hundreds of retailers on various services and memberships
• 401K plan
• Employee Assistance Program
• Voluntary benefits such home, auto and pet insurances as well as identity theft protection
• Learning and Development opportunities
• Education discounts that include a student debt management program
• Fitness and Wellness discount programs
• Tobacco cessation programs

Job Description

Responsibilities may include but are not limited to:

  • Proactively greets and engages customers in a professional and friendly way.
  • Maintains Belk professional dress standards and appearance.
  • Supports the store to meet or exceed goals and metrics.
  • Works professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
  • Works proactively with others to complete projects.
  • Prioritizes the customer and demonstrates "every task is interruptible" to assist when needed or necessary.
  • Strives to achieve or exceed personal and store metrics.
  • Comfortable using technology coupled with service skills to sell to customers.
  • Performs duties such as maintaining store standards, including rotation of products, displaying merchandise properly, pricing and signing, and restocking as necessary
  • Follows the operational processes to ensure new merchandise is unpacked, displayed and signed in a timely manner.
  • Follows procedures for all systems including counts, markdowns, re-tickets and inventory control.
  • Follows all safety guidelines for curbside customer experience.
  • Maintains adaptability to shift between tasks based on queues and needs of the business.
  • Uses business-related computer equipment and software to fulfill orders.
  • Utilizes the promotional calendar to maximize sales and department events.
  • Follows policies & procedures in the associate handbook.
  • Responsibilities may vary depending on assigned area.
Education / Experience Requirements:
  • High School Diploma or GED equivalent preferred
  • Experience in retail preferred
  • Communication skills
Physical Requirements:
  • Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.
  • Hand manipulation to remove sensor tags
  • Ability to push / pull 100-500 pounds when moving stock carts
  • Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.

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