Coordinator, Patient Safety I, Winston Salem
7 days ago
JOB SUMMARY: Responsible for supporting day to day continuous patient safety operations for the region. Collaborates with key stakeholders and Quality teammates to optimize the safety culture across the system.
EDUCATION/EXPERIENCE: Bachelor's degree required; RN or other clinical or professional licensure preferred. Master's degree preferred. Four (4) to six (6) years' experience in healthcare or directly related field preferred. Previous experience or knowledge in high reliability organizing principles, safety science and human factors strongly preferred. Knowledge in safety management systems preferred. Direct project experience with PDSA required; knowledge of Lean Concepts and Six Sigma preferred. Previous experience or knowledge of The Joint Commission National Patient Safety Goals. Two (2) to four (4) years leadership/management experience preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION: Certification in health care quality, patient safety or related regulatory entity preferred, required within 2 years of employment.
ESSENTIAL FUNCTIONS:
- Proficiently facilitates patient safety efforts and coaches' others in the development of patient safety improvement capabilities with emphasis on process redesign and measurement; provides direction to the department and business unit leadership in the planning of a systematic, organization-wide approach to continuous patient safety improvement.
- Develops and maintains a close working relationship with senior Quality leadership as well as business unit leadership, executives, and medical staff to optimize safety culture; Exhibits the ability to work collaboratively with all levels of the organization to achieve quality and patient safety goals.
- Exhibits critical thinking skills to develop innovative and sustainable improvement solutions for their assigned business unit/specialty area. Demonstrates strong planning, execution and follow up skills.
- Assists with the coordination of the annual analysis and implementation of the Patient Safety Plan. Prepares Safety reports, scorecards, and presentations as appropriate.
- Works collaboratively with resources to facilitate improvement teams to achieve System quality and patient safety goals.
- Demonstrates ability to effectively convey information related to complex clinical or business processes.
- Coordinates department and business unit Patient Safety meetings, analyzes trends of performance metrics, identifies opportunities for improvement, develops and maintains action plans, measures success of these action plans and creates the records and follow-up metrics for each meeting and activity; reassesses approach to maximize success.
- Assists leadership in defining key performance indicators and developing measurement tools to evaluate quality improvements, coordinates patient safety culture assessment efforts.
- Develops strategies for improvement that include considerations for leading practice research and shares implementation results across the system. Provides education and training on patient safety and high reliability principles to Atrium Health leaders, teammates, and physicians.
- Participates in and/or coordinates multi facility/business unit and/or system wide projects, initiatives, and collaboratives.
- Demonstrates mastery of facilitation skills (both team and individual), data analysis and statistical process control to effect improvement in identified goals and clinical outcomes at the business unit and system level.
- Coordinates / facilitates the FMEA (Failure Mode Effects Analysis) process and other patient safety tools such as patient safety risk assessments when appropriate.
- Supports harm reduction & prevention efforts by leading cause analysis program for assigned facility / business units.
- Consults with and trains staff to implement monitoring and measurement tools, and data analysis techniques.
- Provides project management and overall facilitation for prioritizing and advocating patient safety initiatives at the facility(s), business unit(s) and/or System level. Provides ongoing updates to project sponsors and stakeholders.
- Assists Administration with special projects as appropriate.
About Us
Atrium Health Wake Forest Baptist is a pre-eminent academic health system based in Winston-Salem, North Carolina. Atrium Health Wake Forest Baptist is part of Advocate Health, which is headquartered in Charlotte, North Carolina, and is the fifth-largest nonprofit health system in the United States, created from the combination of Atrium Health and Advocate Aurora Health. Atrium Health Wake Forest Baptist's two main components are an integrated clinical system - anchored by Atrium Health Wake Forest Baptist Medical Center, an 885-bed tertiary-care hospital in Winston-Salem - that includes Brenner Children's Hospital, five community hospitals, more than 300 primary and specialty care locations and more than 2,700 physicians; and Wake Forest School of Medicine, the academic core of Atrium Health Enterprise and a recognized leader in experiential medical education and groundbreaking research that includes Wake Forest Innovations, a commercialization enterprise focused on advancing health care through new medical technologies and biomedical discovery.
Wake Forest Baptist Health, Wake Forest University School of Medicine and Atrium Health have joined forces in a strategic combination that will enhance care, transform medical education and create economic opportunity for countless lives in North Carolina and beyond. As a part of that combination, the two health systems will be integrating technology and platforms, including our career sites.
This means that although you are applying on the Wake Forest Baptist Health Career Site, you receive communications from the Atrium Health Recruitment Team. Please know that this is an expected process, and thanks in advance for your flexibility.
About the Team
Mission, Vision and Culture Commitments
Mission
To improve health, elevate hope and advance healing - for all.
Vision
To be the first and best choice for care.
Culture Commitments
We create a space where all Belong
We Work as One to make great things happen
We earn Trust in all we do
We Innovate to better the now and create the future
We drive for Excellence - always
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