Service Manager

1 month ago

Traverse City, United States WEED MAN LAWNCARE Full time

SERVICE MANAGER

WEED MAN LAWN CARE -Traverse City, Michigan

Job Type: Full-time, Salaried

Weed Man is North America’s Largest Franchised Lawn Care Company and is growing and always looking to ‘Make a Positive Impact.’ We are recruiting people who have that same passion for their work, community and others.

We are looking for energetic, customer service oriented, career-minded individuals to join our successful team.  As a Service Manager, you

will be responsible for the day-to-day production activities, such as recruiting, training, motivating, and leading a team of Lawn Care Technicians, to meet the needs of our customers.

Responsibilities:

  • Recruit, train, supervise, assess, and coach Lawn Care Technicians to customer service and production requirements 
  • Help develop and implement programs and training necessary to ensure that all Technicians are aligned with the goals of the department
  • Schedule, track, and report daily production and prepare reports on a regular basis for review with the Operations Manager.
  • Perform quality control and maintain customer relationships, resolving their concerns and making service recommendations in a timely manner
  • Participate in the planning, development, and execution of the company’s strategy for the development of the department

  • Manage the production department’s budgets and resources.
  • Plan and execute successful, yearly door-knocking campaigns.
  • Maintain a fleet of vehicles and equipment and manage inventory levels.
  • Ensure production facility(s) are organized, clean, and safe.
  • Manage and enforce all company policies and procedures, as well as Health and Safety policies
  • Perform related duties and responsibilities to meet company objectives

Skills & Qualifications:

  • 3 - 4 years in a supervisory position
  • Previous experience in lawn care not required, but an asset
  • Ability to work in a results-oriented team environment
  • Strong technical knowledge
  • Mechanical knowledge an asset
  • Customer service oriented
  • Valid pesticide applicators license, or willing to obtain one
  • Strong interpersonal, verbal and written communication skills.
  • Excellent problem-solving, time management, organizational, and multi-tasking skills.
  • Basic knowledge of MS Office
  • Valid driver’s license with a clean driving record
  • Must pass DOT exam

As an associate of Weed Man, you will enjoy:

  • Starting Wage: Based on experience.
  • Health Insurance Plan
  • Dental and Vision Insurance Plan
  • Life and AD&D Insurance Plan
  • Matching 401K with Employer Match
  • Paid Time Off
  • Paid Holidays
  • Employee Perks Program

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