Shelter Case Manager

2 months ago

Maplewood, United States Tubman Full time

Tubman is seeking one Shelter Case Manager to join a dynamic and collaborative team to support the agency's mission, vision, and values. This position is based at our Maplewood Shelter. The schedule is flexible to support client and program needs (generally Monday-Friday 10am-6:30pm) and must include at least one evening per week in shelter until 8pm or later. There is an option for remote work 1 day per week after 3 months of employment.

Why work for Tubman?

Tubman's vision represents the future we want for our clients and the wider community; thriving people, healthy relationships, and peaceful communities. Our mission is to advance opportunities for change so that every person can experience safety, hope, and healing.

Four strategic directions guide our work:

  • Clients: Provide streamlined access to exceptional, relevant services.
  • Community: Engage the community to take action.
  • Culture: Invigorate organizational culture to lead with equity, wellbeing, and engagement.
  • Capacity: Strengthen the agency's infrastructure in order to better serve clients and the community.
Tubman's philosophy is rooted in our inspiration and namesake, Harriet Tubman. Facing unrelenting adversities, Harriet Tubman encouraged others to simply "Keep going." Each year, Tubman offers safety, healing and hope to over 16,500 people of all ages, genders, and cultural backgrounds who are facing violence, exploitation, homelessness, addiction or mental health challenges. Our culturally responsive services are rooted in decades of research, innovation, experience, and partnership.

Tubman offers a mission centered culture that values integrity, respect, innovation, partnership, and social justice. Our programs are strength-based, client-centered, and rooted in hope. Our work environment focuses on flexibility, self-care, and work-life balance for all employees.

Tubman's Commitment to Diversity and Equity

Tubman is fiercely committed to equity and inclusion. We are an affirming workplace that values people's identities and multiple dimensions of diversity. Tubman is an Equal Opportunity Employer and strives to hire a workforce that reflects the people we serve. Tubman believes that diversity, equity, and inclusion amongst our staff are vital to both our clients' and the agency's success. We strive to hire, develop, and retain the best people from a diverse pool of candidates. Black, Indigenous, and people of color, multilingual speakers, people of all gender identities, people with disabilities, and veterans are all encouraged to apply.

Responsibilities
  • Creates safe and supportive relationships with clients.
  • Provides case management services to shelter clients on their caseload; maintaining consistent contact with all clients.
  • Provides advocacy and support using a strength based, non-judgmental and client centered approach.
  • Completes intake and assessment, goal plans, progress reports, and exit reports on all assigned clients.
  • Provides transportation to clients regularly for appointments and commitments related to goal areas.
  • Facilitates support groups and activities for clients.
  • Supports clients in setting and achieving client-led goals to foster hope and healing and secure housing.
  • Completes necessary paperwork, data entry, case notes, and administrative work related to client services.
  • Assists in providing training, mentoring, and development of new staff, interns, and volunteers.
  • Establishes and maintains relationships with appropriate community and government agencies, schools, and other appropriate systems and supports.
  • Supports advocacy staff as needed with the crisis line, walk in clients, security maintenance and client de-escalation.
  • Coordinates with and communicates to advocacy staff and management in regards to client needs.
Minimum Qualifications
  • Bachelor's degree in a related field or 4 years equivalent applicable experience, preferably in domestic violence services.
  • 2+ years direct service experience related to violence and homelessness, including domestic violence, sexual assault and exploitation.
  • Ability to welcome and engage a diverse group of stakeholders with a demonstrated commitment to diversity, equity, and inclusion.
  • Understand and work from the agency's set of values and philosophical approaches; including harm-reduction/housing first, trauma-informed care, violence as a learned behavior, client-centered and led work, etc.
  • Set and uphold professional boundaries.
  • Pass DHS fingerprint criminal background study as required by program licensing.
Preferred Qualifications
  • Have access to reliable transportation, a valid driver's license and insurance, and maintain a good driving record.
  • Experience in implementing interventions to support complex trauma.
  • Knowledge of domestic violence related issues and systems.


Compensation & Benefits

The salary for the position is $23.50 per hour. Tubman provides a quality benefits package that includes a highly competitive paid-time off program, multiple health plan options, dental, short and long-term disability and life insurances. As well as, other optional health and wellness insurances to meet diverse employee needs, and a 401(k) plan. Tubman is a qualified employer under the Public Service Student Loan Forgiveness Program. In addition, you will have multiple professional development and personal growth opportunities while at Tubman.

To apply:

Apply online or send resumes and cover letter to: jobs@tubman.org. Or Tubman Center East, Attn: HR 1725 Monastery Way, Maplewood, MN 55109.

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