We have other current jobs related to this field that you can find below
-
Patient Access Coordinator I
4 days ago
Park Ridge, Illinois, United States 581 Advocate Aurora Health, Inc. Full timePatient Access Coordinator Job OverviewAs a Patient Access Coordinator at our healthcare facilities, your key responsibilities will encompass:Ensuring precise and thorough input of medical examinations into the Electronic Provider Order System (EPOS)Providing support to medical staff and healthcare providers as required for clarification and...
-
Rep Customer Service I
3 months ago
Overland Park, United States Quest Diagnostics Incorporated Full timeLocation: Location: Rep Customer Service I in Overland Park, KS at Quest Diagnostics **Location:** 5401 College Blvd **Experience:** Not Specified **Job Description** Rep Customer Service I - Overland Park, KS - 7 Questions and Answers. In Client Services you will work for the world leader in the industry, with a career where you can expand your skills...
-
Patient Access Coordinator
3 weeks ago
Park Ridge, United States CCRM Fertility Full timeJob DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...
-
Patient Access Coordinator
5 days ago
Park Ridge, United States CCRM Fertility Full time $19 - $23Job DescriptionJob DescriptionCome join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility’s diverse team of professionals, you will be a part of helping families grow and...
-
Patient Access Representative PRN
3 weeks ago
Wheat Ridge, United States Intermountain Healthcare Full timeJob Description:This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures.Practice Details:This is a PRN position "As Needed"As a Patient Access Associate I / Registration Specialist, you need to know how to:Register patients. Confirm, enter,...
-
Patient Access Representative PRN
2 weeks ago
Wheat Ridge, United States Intermountain Health Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountain's policies and procedures. Practice Details: This is a PRN position "As Needed" As a Patient Access Associate I / Registration Specialist, you need to know how to: Register patients and confirm,...
-
Patient Access Representative PRN
3 weeks ago
Wheat Ridge, United States Intermountain Healthcare Full timeJob Description: This position is responsible for billing, follow-up, and resolving issues that delay or prevent payment of the patients account within Intermountains policies and procedures. Practice Details: This is a PRN position "As Needed" As a Patient Access Associate I / Registration Specialist, you need to know how to: Register patients. Confirm,...
-
Patient Services Representative
1 week ago
Brooklyn Park, United States i-Health Full timeDescription The Patient Services Representative will professionally and courteously greet all patients that make contact with the clinic. This is a full-time position working M-Thursday from 9:30 am - 6:00 pm and Friday from 7:30 am - 4:00 pm. This role will also involve working Saturday on a rotation. Location: Brooklyn Park A $1,500.00 sign-on bonus will...
-
Patient Services Representative
3 months ago
Brooklyn Park, United States i-Health Full timeDescription The Patient Services Representative - MRI is responsible for patient registration and check in as well as clinical support duties. In addition, this position is responsible for coordinating the prior authorization process to ensure patients have the necessary information related to imaging insurance coverage and benefits. This is a full-time...
-
Patient Svcs Rep-Full Time- Neurology: Oncology
3 months ago
Park Ridge, United States Advocate Health Full timeAddress: 1875 Dempster St. Park Ridge IL. Hours: M-F, Rotating between 8:30am-5:00pm & 7:30am-4:00pm Specialty: Neurology Major Responsibilities: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and...
-
Asbury Park, United States Monmouth Medical Center Full timeJob Overview:The Patient Access Representative position plays a key role in the health system and in providing excellent customer service while ensuring timely throughput and capturing all necessary data timely. The Patient Access Representative is responsible to greet all patients in a timely and friendly manner. A core function of this position is to...
-
Patient Svcs Rep-Full Time- Neurology: Oncology
2 months ago
Park Ridge, United States Advocate Health Full timeAddress: 1875 Dempster St. Park Ridge IL.Hours: M-F, Rotating between 8:30am-5:00pm & 7:30am-4:00pmSpecialty: NeurologyMajor Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges,...
-
Wheat Ridge, United States Intermountain Healthcare Full timeJob Description: Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative. Practice Details: The Shifts and Hours are 4-10-hour shifts from 7am-5:30pm. Caregiver may have a choice of either Monday, Wednesday, Thursday, Friday or Monday, Tuesday, Thursday,...
-
Wheat Ridge, United States Intermountain Healthcare Full timeJob Description: Responsible for registering patients in multiple service lines all necessary demographic, financial, and clinical information from the patient or representative. Practice Details: This position is for the Cancer Center of Colorado Shifts will be 4 10hr shifts ( Varied) As a Patient Access Associate I / Registration Specialist, you need to...
-
Patient Service Rep II
4 weeks ago
Oak Ridge, United States Covenant Health Full timeOverview Patient Service Representative, Float Pool PRN/OCC, Hours and shifts vary Covenant Medical Group is Covenant Health’s employed and managed medical practice organization, with more than 300 top Physicians and providers spanning the continuum of care in 20 cities throughout East Tennessee. Specialties include cardiology, cardiothoracic surgery,...
-
Patient Access Specialist
3 months ago
Overland Park, Kansas, United States Aston Carter Full timeDescription:The purpose of this position is to help patients get access to the medications and therapies that they need. This role works directly with healthcare providers & insurance plans/payers to gather information about a patient's insurance and the coverage provided for a specific pharmaceutical product. The Patient Access Specialist will support the...
-
Patient Access Specialist
3 weeks ago
Overland Park, United States The Reserves Network Inc Full timeJob DescriptionJob DescriptionWhen you step into the role of the customer service representative, you unlock endless possibilities for yourself, our client company, and the community they serve. Don’t miss the chance to join a supportive team that makes a difference in the lives of patients by offering therapy solutions through communication, teamwork and...
-
Patient Access Coordinator
3 days ago
Rego Park, New York, United States Rego Park Imaging Full timeJob OverviewPosition SummaryWe are looking for friendly and enthusiastic individuals to manage the scheduling, greeting, and registration of patients for imaging examinations at our facility.Facility OverviewAs a newly established affiliate of Northwell Health, our Ambulatory Imaging Center is dedicated to providing advanced imaging services with compassion...
-
Patient Access Coordinator PRN
3 days ago
Wheat Ridge, Colorado, United States Intermountain Healthcare Full timeJob Overview: This role involves managing billing processes, following up on accounts, and resolving issues that hinder the payment of patient accounts in accordance with Intermountain's policies and procedures.Position Details: This is a PRN position 'As Needed' As a Patient Access Coordinator, you will be responsible for: Registering patients efficiently....
-
Patient Svcs Rep-Full Time- Neurology: Oncology
2 weeks ago
Park Ridge, Illinois, United States Advocate Health Full timeAddress: 1875 Dempster St. Park Ridge IL.Hours: M-F, Rotating between 8:30am-5:00pm & 7:30am-4:00pmSpecialty: NeurologyMajor Responsibilities:Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges,...
![Advocate Aurora Health](https://media.trabajo.org/img/noimg.jpg)
Patient Access Rep I
1 month ago
10260 Revenue Cycle - Emergency Svcs Reg: LGH
Status:
Full time
Benefits Eligible:
Yes
Hours Per Week:
40
Schedule Details/Additional Information:
This 3rd shift position has a shift time of 10p-630a with rotating weekends.
Major Responsibilities:
- Responsible for performing all job duties in a way that conforms to our customer service philosophy and consistent with our "AIDET" standards
- 1)Greet and Acknowledge all patients and family members in a welcoming and prompt manner.
- 2)Introduce the patient to our services, what they can expect while under our care. Utlize appropriate etiquette in all communications.
- 3)Provide the patient with information on the likely time spent in the service area (duration) including time in registration and time in clinical service.
- 4)Explain the nature of our work, why we ask for demographic, socio-economic, and financial information. Explain how we safeguard their information and use it to provide better care for them.
- 5)Hand-patients off to the next area with a clear "thank you."
- When creating new registrations for walk-in patients, responsible for the identifying insurance coverage, the benefits available, patient out-of-pocket expenses, and collecting co-insurance and co-payments.
- 4)Collecting appropriate out of pocket expenses in accordance with policy.
- 1)Uses electronic systems to confirm coverage while patient is present and discussing the findings with the patient. Follow established department policies to resolve issues related to patient's eligiblity for coverage or issues in in-network status for the patient using Advocate's network.
- 2)When working uninsured patients, screen for urgent status cases and follow charity procedure. Refer as appropriate for additional financial counseling. Engage leaders to resolve questions on urgent versus non-urgent/elective care.
- 3)When assisting walk-in patients, screen orders for compliance with policy. Work with physicians, Care Coordinators, and clinical department leaders to communicate and resolve issues related to order quality and acceptable standards.
- Responsible for security authorization and precertification of inpatient and outpatient services.
- 5)Notify Financial Counseling, physicians, Care Coordinators, and Utilization Management on cases were patients are found to be uninsured, or where the only insurance is Third Party Liability or Workers Compensation
- 1)Maintains knowledge of all stand-alone computer software programs to verify eligibility.
- 6)Identify at risk balances related to Medicare co-days, lifetime reserve days and other Medicare coverage limits and communicate to Financial Counseling, UM and physicians
- 7)Identify at risk balances relate to Medicaid eligibility rules and communicate to Financial Counseling, UM and physicians
- 8)Initiates communication to patient when authorization is not obtained and explain the potential financial impact and the patient responsibility for unauthorized services
- 9)Accurately collects and analyzes clinical data in support of prior authorization, and precertification as required by payor guidelines
- 10)Acquires and maintains current knowledge of all insurance requirements as it relates to patient/hospital responsibility and hospital billing.
- 2)Stays current of all Federal and State regulations regarding billing.
- 3)Ensures completion of all established policies and procedures for identification and notification of the Primary Care Physician in the case of HMO coverage plans.
- 4)Informs Financial counseling, physicians, Care Coordinators and Utilization Management of out of network or noncovered service limitations of managed care/commercial insurance where benefits are at risk
- Responsible the pre-registration and registration accuracy.
- 6)Maintains knowledge of State & Federal regulations governing Medicare, Medicaid and Mental Health registrations.
- 1)Ensure accurate entry of patient demographic, insurance information in the ADT system with special attention to carrier code assignment, complete benefit, eligibility record and authorization data
- 2)Pre-registers and registers patients using established procedures for computer entry for all ancillary and nursing units, keeping current with their specialized needs and preparing necessary documents/records when necessary.
- 3)During the pre-registration or registration encounter, provide detailed education to the patient the contents of documents and forms requiring patient signature.
- 4)Manage incoming and outgoing calls in order to complete pre-registrations with patients
- 5)Generates, assembles and processes all required documents for completion of each registration.
- Participates in departmental team building activities and in-services and other miscellaneous duties as assigned by leader.
- 1)Contributes to the quality initiatives and mission by participating in team projects.
- 2)Attends all required departmental in-services to stay current of all job changes and responsibilities.
- 3)Assist leader in special assignments as may be needed to fulfill the mission of the department and the organization.
- High School Diploma with 2 years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, hospitality, or call center (any industry) Intermediate math skills acquired through classroom work or through work experience
- Typing 25 WPM Basic understanding of web-based systems, proficiency in data entry
- N/A
- Ability to prioritize and organize workload Sophisticated interviewing, communication and negotiation skills Independent decision making Ability to work hours that verify based on needs of the organization including evenings, weekends and holidays. Ability to work as a team member
- Must be able to sit, stand, walk, lift, carry, squat, and bend frequently as well as twist, rotate, and kneel occasionally throughout the workday.
- Frequently lifts up to 10 lbs. and occasionally lifts between 20 lbs. or more. This occurs when moving equipment and supplies and when transporting patients and/or charts.
- Must be able to push/pull up to 50 lbs. with assistance.
- Must have functional speech and hearing.
- Must be able to use hands with fine motor skills for keyboard data entry.
- Exposed to a normal office environment.
- Operates all equipment necessary to perform the job.
- Must be able to work a flexible schedule to support the needs of the department.
Addendum: In addition to the Accountabilities and Job Activities outlined in Sects. I. A. - I. D. of the Position Description for Patient Access Registrar the following accountabilities and job activities are applicable for registrars staffed at offsite imaging centers: E. Performs additional activities that facilitate patient flow and transition from registration to the clinical testing area including: 1. Performs Computerized Provider Order Entry (CPOE) for exams accurately and completely to transcribe written physician orders. Seeks clarification from technician and physician if needed. 2. Performs light duty cleaning of changing areas as needed. 3. Prints patient's results CDs when required and distributes finished exam results CD to patient while complying with application HIPAA considerations. 4. Escorts patients to changing areas as needed.
This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
About Advocate Health
Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.