See more Collapse

Information Technology Desktop Support

1 month ago

Owensboro, United States Avaso Technology Solutions Full time

About Us:

AVASO Technology Solutions is currently seeking a IT Support Specialist with a passion for the IT area.

As an AVASO employee, you will be part of a global organisation that provides IT Services to big national as well as international clients across multiple industries.

We are an IT solution provider with coverage in more than 190+ countries as well as global distribution capabilities. We have a proven track record of success in providing best-of-breed technology solutions to enterprises of all sizes, including some of the world's largest brands.

AVASO offers you an excellent growth opportunity with a strong global company and good money.

Website:-

Job Summary :

  • Position: IT Support Specialist- Desktop Support L2
  • Position type: Full-Time-On-site
  • Language: Local and English ( Native or Professional)
  • Location: 42303, Owensboro, Kentucky, United States
  • Required Skill: EUC, Desktop, Windows and MAC End Points ,Network, servers, HW, Wifi.,

Job Description:

We are currently seeking IT Support Specialist- Desktop Support L2 for 42303, Owensboro, Kentucky, United States-Full-Time On Site Support.

Job Description:

  • Responsible for troubleshooting and resolving issues for end users and executives/ VIPs. Issues can be related to installation, configuration, performance, functionality or compatibility of a product or service. They use various tools as a consumer such as In Tune, JAMF, SCCM, Okta, Ninja One, Active Directory, Azure Active Directory to identify the root cause and provide a solution or workaround.
  • Responsibility also includes ensuring the reliability, security, and performance of end points (Windows and MAC) and applications to meet the needs of our users and business operations.

Key Responsibilities:

Technical Proficiency: Understanding of operating systems (e.g., Windows, macOS, Linux) and their configurations, including troubleshooting common issues.

Hardware Knowledge: Familiarity with desktop hardware components such as CPUs, RAM, hard drives, and peripherals (e.g., monitors, keyboards, mice), including troubleshooting hardware-related problems.

Software Applications: Ability to install, configure, and troubleshoot various software applications, including productivity suites (e.g., Office 365, SharePoint), antivirus programs, and specialized software used within the organization.

Software solutions: JAMF, Intune (Microsoft Endpoint Manager) SCCM, Ninja One, Active Directory, Azure Active Directory

Ticketing and Help Desk Platforms: ServiceNow and Jira Service Management or similar tools.

Networking Basics: Understanding of basic networking concepts, including TCP/IP, DNS, DHCP, and VPN, to troubleshoot network connectivity issues and configure network settings on desktops.

Remote Desktop Support: Proficiency in providing remote assistance to users using remote desktop tools such as Remote Desktop Protocol (RDP), TeamViewer, or similar software.

Customer Service Skills: Strong communication and interpersonal skills to effectively communicate with end-users, understand their issues, and provide clear instructions and solutions.

IT Inventory: Responsible for managing, and tracking IT assets, including inventory and consumables, while contributing to demand planning strategies

Adaptability and Learning: Willingness to adapt to new technologies and learn continuously, as desktop support often involves staying updated with evolving hardware, software, and security trends.

Team Collaboration: Ability to collaborate with other IT team members, such as network administrators, system administrators, and help desk staff, to resolve complex issues and improve overall IT infrastructure and support processes.

Experience: Minimum 5 to 7+ years of experience as a Desktop Support Engineer

Skills & VISA Requirements:

  • Exceptional technical and troubleshooting skills
  • Excellent written and verbal communications skills.
  • Comfortable operating in a fast-paced environment with minimal supervision.
  • Candidate must be legally authorized to work in USA without any need of Visa Sponsorship.

We have other current jobs related to this field that you can find below

  • Desktop Support Technician

    4 weeks ago

    Owensboro, United States NTT DATA Full time

    Req ID: 283372 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Owensboro, Kentucky (US-KY), United States (US).NTT DATA is...

  • Desktop Support Technician

    3 weeks ago

    Owensboro, United States NTT DATA Full time

    Req ID: 283372 NTT DATA Services strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.We are currently seeking a Desktop Support Technician to join our team in Owensboro, Kentucky (US-KY), United States (US).NTT DATA is...

  • Desktop Support Technician

    3 weeks ago

    Owensboro, United States SISL Global Full time

    Desktop Support – Level 1This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to...

  • Desktop Support Technician

    1 week ago

    Owensboro, United States SISL Global Full time

    Desktop Support Level 1 This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to...

  • Desktop Support Technician

    1 week ago

    Owensboro, United States Danta Technologies Full time

    This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve unique,...

  • Desktop Support Technician

    3 weeks ago

    Owensboro, United States Danta Technologies Full time

    This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and operating systems to diagnose and resolve...

  • Analyst II Desktop Support

    3 weeks ago

    Owensboro, United States Boardwalk Pipeline Full time

    Analyst II Desktop Support Owensboro, KY, USA Req #1266 Wednesday, May 22, 2024 To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our...

  • Analyst II Desktop Support

    3 weeks ago

    Owensboro, United States Boardwalk Pipeline Full time

    Analyst II Desktop Support Owensboro, KY, USA Req #1266 Wednesday, May 22, 2024 To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge. Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our...

  • Desktop/Helpdesk Support Technician

    2 months ago

    Owensboro, United States HCLTech Full time

    Role :-Desktop/Helpdesk Support TechnicianLocation :-Owensboro, KYJob Description :-This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require...

  • Desktop/Helpdesk Support Technician

    2 months ago

    Owensboro, United States HCLTech Full time

    Role :-Desktop/Helpdesk Support TechnicianLocation :-Owensboro, KYJob Description :-This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require...

  • Analyst II Desktop Support

    4 weeks ago

    Owensboro, Kentucky, United States Boardwalk Pipeline Partners L.P. Full time

    *To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge.*Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market...

  • Analyst II Desktop Support

    4 days ago

    Owensboro, Kentucky, United States Boardwalk Pipeline Partners L.P. Full time

    *To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge.*Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market...

  • Analyst II Desktop Support

    3 weeks ago

    Owensboro, Kentucky, United States Boardwalk Pipeline Partners L.P. Full time

    *To access Dayforce at its best, log in from the latest version of Chrome, Safari, Firefox, or Edge.*Boardwalk is a limited partnership operating in the midstream portion of the natural gas and natural gas liquids industry, providing transportation and storage services for our customers. Our 14,000 miles of pipeline and storage assets provide diverse market...

  • Director Information Technology

    8 hours ago

    Owensboro, United States Owensboro Racing and Gaming Full time

    Opening in 1st quarter of 2025, Owensboro Racing & Gaming will be CDI's newest state-of-the-art venue featuring 600 state-of-the-art historical racing machines (HRMs), a retail sportsbook, simulcast wagering and multiple food and beverage offerings. We are actively seeking a Director of Information Technology to stand-up, oversee and manage the daily...

  • Director Information Technology

    6 hours ago

    Owensboro, United States Owensboro Racing & Gaming LLC Full time

    Job DescriptionJob DescriptionOpening in 1st quarter of 2025, Owensboro Racing & Gaming will be CDI’s newest state-of-the-art venue featuring 600 state-of-the-art historical racing machines (HRMs), a retail sportsbook, simulcast wagering and multiple food and beverage offerings.We are actively seeking a Director of Information Technology to stand-up,...

  • Desk side Support

    5 days ago

    Owensboro, United States Cygnus Professionals Full time

    Role: Desk side Support Location: Owensboro, KYThis position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and...

  • Desk side Support

    5 days ago

    Owensboro, United States Cygnus Professionals Inc. Full time

    Role: Desk side Support Location: Owensboro, KY This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and...

  • Desk side Support

    1 week ago

    Owensboro, United States Cygnus Professionals Inc. Full time

    Role: Desk side Support Location: Owensboro, KY This position assists staff with technical support of desktop computers, applications, and related technology. Support includes specification, installation, and testing of computer systems and peripherals within established standards and guidelines. Activities require interaction with application software and...

  • Child Care

    2 months ago

    Owensboro, United States Owensboro Area Shelter Information & Services Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES IN CHILD CARE include the following. Other duties may be assigned.Under supervision of the Program Supervisor conducts planned children's activities.Reinforces positive parenting and responsible supervision of children.Works closely with Counselor/Advocates to meet the needs of family...

  • Child Care

    3 weeks ago

    Owensboro, United States Owensboro Area Shelter Information & Services Full time

    Job DescriptionJob DescriptionESSENTIAL DUTIES AND RESPONSIBILITIES IN CHILD CARE include the following. Other duties may be assigned.Under supervision of the Program Supervisor conducts planned children's activities.Reinforces positive parenting and responsible supervision of children.Works closely with Counselor/Advocates to meet the needs of family...