Field Engineer

1 week ago


Minneapolis, United States ZipRecruiter Full time

Job DescriptionJob Description

Hello,

Hope you are doing great.

Currently, we have an opening for Field Engineer with our Client in Minneapolis, MN 55450 || On-Site. I appreciate your time and look forward to hearing from you.

Job Details:

Job Title: Field Engineer

Duration: Long-Term Contract

Location: Minneapolis, MN 55450 || On-Site

Job Description:

  • Responsible for a broad scope of operational support and install, move, add, and change (IMAC) requests supporting the IT infrastructure in office environments, reservation centers, and airport locations.
  • Provides service and customer support during field visits or dispatches.
  • Diagnoses errors or technical problems and determines proper solutions.
  • Produces timely and detailed service reports.
  • Documents processes.
  • Collects and analyzes performance data to provide technical assistance.
  • Ties workflow to schedule
  • Accurately documents solutions related to complex issues
  • Creates workaround procedures when standard procedures have failed and ensures issues are resolved
  • Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
  • Builds positive relationships with customers
  • Ability to use a ladder

Company DescriptionStaffing and recruitiingCompany DescriptionStaffing and recruitiing


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