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Field Engineer
2 months ago
Title: Field Engineer
Location: Minneapolis, MN
Duration: 12 Months
Job Description:
'-Provides service and customer support during field visits or dispatches.
-Diagnoses errors or technical problems and determines proper solutions.
-Produces timely and detailed service reports.
-Documents processes.
-Collects and analyzes performance data to provide technical assistance.
-Accurately documents solutions related to complex issues
-Creates workaround procedures when standard procedures have failed and ensures issues are resolved
-Troubleshoots and develops technical solutions related to software and setup errors for field engineers, technicians, and customers
-Ability to use a ladder