Current jobs related to Technical Support Engineering - Austin - Qualcomm
-
Technical Support Engineer
2 weeks ago
Austin, Texas, United States Box Full timeAbout BoxBox is the world's leading Content Cloud, trusted by over 115,000 organizations worldwide, including nearly 70% of the Fortune 500. Our mission is to bring intelligence to the world of content management and empower our customers to transform workflows across their organizations.Job SummaryWe're seeking a highly skilled Technical Support Engineer to...
-
Technical Support Engineer
3 weeks ago
Austin, United States Media Excel Full timeCompany / Job Description:Media Excel, Inc., the emerging leader in multiscreen video transcoding/encoding and video asset management for Broadcast, Cable, IPTV, and OTT, seeks a highly motivated Technical Sales/Support Engineer.Our products incorporate video compression, streaming technologies based on Media Excel’s optimized software solutions.Media...
-
Senior Technical Support Engineer
2 days ago
Austin, Texas, United States ASSA ABLOY Full timeJob Title: Senior Technical Support EngineerAre you a technical expert with a passion for problem-solving? Do you have experience in Microsoft Server Technologies and consumer authentication? We're looking for a Senior Technical Support Engineer to join our team at HID Global, a leading provider of identity and access management solutions.Key...
-
Technical Support Specialist
6 days ago
Austin, Texas, United States Deskpro Full timeJob Title: Technical Support EngineerAt Deskpro, we're looking for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you'll play a critical role in providing exceptional customer support to our clients.Job SummaryWe're seeking a highly motivated and experienced Technical Support Engineer to join our team. As a Technical...
-
Technical Support Specialist
2 weeks ago
Austin, Texas, United States Deskpro Full timeJob Title: Technical Support EngineerAt Deskpro, we're looking for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you'll play a critical role in providing exceptional customer support to our clients.About the RoleThis is a customer-facing role that requires strong technical skills, excellent communication skills, and...
-
Technical Support Engineer 2
2 weeks ago
Austin, Texas, United States Atlassian Full timeAbout the RoleWe are seeking a highly skilled Technical Support Engineer 2 to join our Enterprise On-Prem Support team. As a key member of our team, you will provide advanced support and product expertise to our largest customers, working closely with other team members in Atlassian offices globally.Key ResponsibilitiesProvide root cause analysis, debugging,...
-
Senior Technical Support Engineer
6 days ago
Austin, Texas, United States Atlassian Full timeAbout the RoleWe are seeking a highly skilled Senior Technical Support Engineer to join our Enterprise On-Prem Support team. As a key member of our team, you will be responsible for providing advanced support and product expertise to our largest customers.Key ResponsibilitiesProvide technical support and guidance to customers on Atlassian productsCollaborate...
-
Senior Technical Support Engineer-Networking
9 hours ago
Austin, Texas, United States Camp Full timeJob Title: Senior Technical Support Engineer-NetworkingAbout the Role:We are seeking a highly skilled Senior Technical Support Engineer to join our team at Camp. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our customers, ensuring timely resolutions to complex technical issues.Key...
-
Technical Support Specialist
3 weeks ago
Austin, Texas, United States Deskpro Full timeJob SummaryDeskpro is a leading provider of helpdesk software, and we're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our clients, troubleshooting technical issues, and collaborating with our software engineers to identify and resolve...
-
Technical Support Specialist
5 days ago
Austin, Texas, United States Deskpro Full timeJob Title: Technical Support EngineerAt Deskpro, we're seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will be responsible for providing exceptional customer support to our clients, troubleshooting complex technical issues, and collaborating with our software engineers to identify and resolve product...
-
Electrical Engineer
4 days ago
Austin, Texas, United States Burns Engineering Full timeAbout Burns EngineeringBurns Engineering is a nationally recognized provider of specialized engineering services, delivering high-quality, technical expertise to complex transportation and critical infrastructure projects.Our Power & Energy team is seeking an experienced Electrical Engineer to join our Philadelphia, PA or Austin, TX office.Job SummaryThe...
-
Technical Support Specialist
2 days ago
Austin, Texas, United States Deskpro Full timeJob DescriptionAt Deskpro, we're looking for a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you'll play a critical role in helping our customers resolve technical issues with our helpdesk software.Key Responsibilities:Provide technical support to customers via email, phone, and chatDiagnose and troubleshoot complex...
-
Electrical Engineer
2 weeks ago
Austin, Texas, United States Burns Engineering Full timeAbout Burns EngineeringBurns Engineering is a nationally recognized provider of specialized engineering services, delivering high-quality, technical expertise to complex transportation and critical infrastructure projects.Job SummaryWe are seeking an experienced Electrical Engineer to join our Power & Energy team in Philadelphia, PA or Austin, TX.Key...
-
Electrical Engineer
6 days ago
Austin, Texas, United States Burns Engineering Full timeElectrical Engineer Job DescriptionBurns Engineering is a leading provider of specialized engineering services, delivering high-quality solutions to complex transportation and critical infrastructure projects.Job Summary:We are seeking an experienced Electrical Engineer to join our Power & Energy team in Philadelphia, PA or Austin, TX. The successful...
-
Principal RF Engineer
5 days ago
Austin, Texas, United States NewSpace Technical Full timeLead RF Engineer for NewSpace TechnicalA forward-thinking space company, NewSpace Technical, is seeking a seasoned RF engineer to spearhead the development of cutting-edge space communication systems.Key Responsibilities:Lead the design and development of RF systems for satellites and aerospace applicationsCollaborate with cross-functional teams to drive...
-
Technical Support Specialist
4 weeks ago
Austin, Texas, United States Online River Full timeJob Title: Support EngineerAs a Support Engineer at Online River, you will play a critical role in delivering exceptional technical support and assistance to our customers. Your primary responsibility will be to act as a bridge between our customers and our engineering team, resolving technical issues and contributing to the overall improvement of our...
-
Automation Engineer
3 hours ago
Austin, Texas, United States Advantage Technical Full timeAutomation Technician RoleThe Automation Technician role supports automation engineering services activities such as hardware and software design and development (non-production). Key Responsibilities:Maintain continuous system operation by adjusting, repairing, replacing, or modifying automation/robotic system components Troubleshoot electrical, mechanical,...
-
Technical Support Director
3 weeks ago
Austin, Texas, United States ASSA ABLOY Full timeJob Title: Technical Support DirectorWe are seeking a highly skilled and experienced Technical Support Director to lead our global Technical Support team. As a key member of our organization, you will be responsible for setting strategy, organizational structure, processes, knowledge, and cost/efficiency targets to achieve a market-leading support experience...
-
Technical Support Specialist
2 weeks ago
Austin, Texas, United States Online River Full timeJob Title: Support EngineerAs a Support Engineer at Online River, you will play a critical role in delivering exceptional technical support and assistance to our customers. Your primary responsibility will be to provide timely and effective solutions to customer inquiries and technical issues via various communication channels.Key Responsibilities:Customer...
-
Technical Support Director
2 weeks ago
Austin, Texas, United States HID Global Full timeJob Title: Technical Support DirectorAt HID Global, we are seeking a highly skilled and experienced Technical Support Director to lead our global Technical Support team. As a key member of our organization, you will be responsible for setting strategy, organizational structure, processes, knowledge, and cost/efficiency targets to achieve a market-leading...
Technical Support Engineering
3 months ago
As a Staff Support Engineer, you will be responsible for overseeing the assembly, setup, and deployment of systems under test for the Post-Silicon Validation team, following and adapting established procedures in a dynamic lab environment. Performs set-up, maintenance, and/or repairs of systems under test, and collaborates with engineers on equipment issues, selection, and setup. Debugs and troubleshoots issues or failures, reports results, and recommends root causes and solutions.
Roles and Responsibilities
• Works independently with little to no supervision in a lab environment.
• Coordinate lab activities among other support engineers or technicians in the validation lab
• Works with Validation engineers across a wide range of areas and understands how to execute tests and collect data efficiently.
• Requires hands on experience with setup and running equipment to include scopes, BERTs, Source meters/DMM.
• Performs operational test and fault isolation on systems and equipment. Assignments are semi routine in nature.
• Work performed within generally defined parameters. High degree of judgment required in resolving nonstandard problems.
• Normally receives general instructions on most work.
• Requires strong verbal and written communication skills to convey complex and/or detailed information to audiences.
• Most tasks require multiple steps which can be performed in various orders; Strong planning and prioritization must occur to complete the tasks effectively.
• Deductive and inductive problem solving is required; multiple approaches may be taken/necessary to solve the problem; attention to detail is a must.
• Regularly determines what needs to be done and is involved with sharing innovative solutions to achieve broad policies and objectives.
Preferred Qualifications
• Contributes to and implements test procedures in collaboration with engineers, based on high level requirements. Participates and provides feedback in test reviews.
• Execute test plans and collect data efficiently based on Silicon Validation engineer’s instructions and requirements, guides junior technicians in execution of test plans.
• Experience with reading schematics and Allegro board files.
• Experienced working with specialized test equipment like oscilloscopes, logic analyzers, JBERTs, multimeters and other standard lab equipment, as well as loading and running complex programs or builds.
• Experienced with assembly, setup, and deployment of complex server systems in a bench or server room environment.
• Ability to Identify issues with test equipment and assist in coordination of repairs while documenting steps to prevent future issues.
• Experienced maintaining and organizing lab equipment and accessories.
• Advanced SMT and PCB rework skills.
• Hands on experience with wide range of PCIe/NVME/SSD/NIC cards and DIMMs.
• Identifies, debugs, and troubleshoots advanced system issues or failures.
• Ability to setup and power up a system with required BIOS/FW images and parts socketed.
• Communicates across teams to provide status and information regarding obstacles and implements remediation to prevent future issues.
• Manages and understands teams project priorities, deadlines, and deliverables with minimum guidance.
• Windows and Linux experience are.
• Experience with Issue and Project Tracking Software such as Bugzilla, Jira.
