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Implementation Manager

4 months ago

Atlanta, United States Elite Talent Advisors, Inc. Full time

Looking for an experienced Implementation Manager to join a great team Focus is on Payroll Module. Client provides PEO services. In this role, you will oversee end to end payroll operations, ensuring top-notch services for our clients.

Responsibilities include team leadership, client interaction, utilizing HCM systems expertise, and developing KPIs. Ideal candidates have extensive payroll experience, leadership qualities, and a commitment to client satisfaction. If you're detail-oriented with strong communication skills and a knack for process improvement, we want to hear from you

Responsibilities:

Team Management:

  • Lead and mentor payroll specialists for smooth operations.
  • Foster a positive team culture.

Payroll Processing:

  • Ensure accurate, timely multi-client payroll processing.
  • Maintain compliance with laws and regulations.

Client Relationship Management:

  • Conduct client meetings to address needs and provide solutions.

Training and Development:

  • Develop training programs and keep the team informed on regulatory changes.

Client Escalations:

  • Handle client issues promptly, focusing on satisfaction.

Process Improvement:

  • Continuously enhance payroll processes for efficiency.

Reporting and Analysis:

  • Generate and analyze payroll reports, providing insights.

Compliance and Audits:

  • Ensure payroll processes comply with regulations.

Qualifications:

  • Bachelor's degree in relevant field.
  • Proven payroll management experience.
  • Strong leadership and communication skills.
  • Proficient in payroll software and MS Office.
  • UKG Ready experience required.