Oracle HCM Business Analyst

4 weeks ago

Jacksonville, United States Virtual Full time

The planned and unplanned work requests have exceeded capacity for a while, and a resource is needed to reduce the backlog. 

This assignment will be supplementing the team in the areas of writing system documentation (Business requirements, test plans, process flows, configuration documentation, etc.), writing User Stories, coordinating testing, project coordination/management for small and medium projects, and supplementing support staff for routine issues. Initial areas of focus will be in the Benefits and Payroll areas, but will also likely rotate into supplementing Recruiting, Talent Management, and Core HCM for various projects.

JOB SUMMARY

This position is responsible for creating business requirements documents for reporting and systems development projects, production reporting, special projects, and other systems project related tasks.  This includes, but is not limited to, collection of business requirements from users, creation of related requirements documents, or reports, project management, leading or assisting with user acceptance testing activity, providing user support, systems training for departmental users.

JOB DUTIES & ESSENTIAL FUNCTIONS

Models’ ethical behavior and executes job responsibilities in accordance with core values, ethics, and information protection policies.

  • Collaborates with stakeholders and project team members on small- to large-scale projects which impact business users, processes and system to identify business needs and solutions, weight opportunities based on estimated business value, and to establish scope. 
  • Facilitates or participates in collaboration activities with both business and technical stakeholders to engineer requirements (e.g., business, functional, non-functional and data requirements) while ensuring compliance with corporate standards and develop flow diagrams, use cases, user stories and other forms of business documentation used to express business needs. 
  • Responds to production support issues by performing initial triage and analysis, providing end user support including documenting workarounds and, if necessary, escalating to IT and notifying impacted parties.
  • Assists with the development of test plans and strategies, the coordination of testing events, and the execution of test cases in support of changes to business systems. 
  • Creates or participates in the development of materials used to facilitate the adoption of change by end users including policies and procedures; operating procedures; business processes; training materials, job aids and communications. 

KNOWLEDGE, SKILLS, & ABILITIES

  • Applied knowledge of practices, principles and common business processes associated with financial services.
  • Applied knowledge of practices, principles and common business processes associated with financial services.
  • Applied knowledge of administering configurable business systems, including management of system-based business rules, workflow and processing logic.
  • Strong applied knowledge of system development methodologies, primary of which are Agile (SAFE) and Waterfall.
  • Strong grasp of technology and how it plays a role in business processes. 
  • Applied knowledge of Microsoft Office products, primarily Project, Word, Excel, PowerPoint, and Visio.
  • Knowledge of project management processes and tools and experience organizing and coordinating small to medium projects.
  • Ability to establish attainable goals, objectives, and work plans while working both independently and in team-based, highly-collaborative, environments.
  • Strong interpersonal skills, including verbal, written, facilitation, mediation, negotiation, collaboration and presentation skills, as well as the ability to communicate effectively with individuals at all levels of the organization.
  • Ability to organize material, analyze a wide variety of facts and develop appropriate recommendations.
  • Ability to work on multiple projects and tasks concurrently, adapt to change effectively, and adhere to timelines within a fast-paced, changing environment.
  • Ability to engineer requirements using templates or tools in a manner that is well-organized and understandable to both business and technical audiences.
  • Ability to develop insight into current business performance for the purpose of identifying improvement opportunity candidates using business analytics such as data and statistical analysis.
  • Strong ability to solve problems through analytical approaches.

RELEVANT EXPERIENCE

  • 4 or more years of demonstrated experience in the fields of business analysis or business systems analysis delivering business system and process changes

EDUCATON REQUIREMENTS

  • High School Diploma | GED 
  • Bachelor’s Degree OR 3 years relevant experience, OR a combination of college education and relevant experience equivalent to 3 years

PREFERRED EXPERIENCE / EDUCATION

  • Bachelor’s degree in business or business systems. 
  • Four (4) or more years of project team experience delivering changes to business systems and processes. 
  • Four (4) or more years of business analyst or business systems analyst experience in the property and casualty insurance industry. 
  • Experience with SaaS application development and support, particularly Oracle HCM Cloud. 
  • Experience working in an Agile environment applying Lean Agile practices and principles (e.g., Kanban, 
  • Scrum, SAFe) 
  • Advanced applied knowledge of Microsoft Office products, primarily Project, Word, Excel, PowerPoint, and Visio.

PHYSICAL REQUIREMENTS

  • Stationary position (frequent)
  • Move/Travers (occasional)
  • Operate, activate, use, prepare, inspect, place, detect, position (occasional)
  • Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information (frequent)
  • Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess (frequent)

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