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Behavioral Health Service Manager

2 months ago


Harlingen, United States A-Line Staffing Solutions Full time

A-Line Staffing is now hiring for a Pediatric Behavioral Health Service Manager in the Harlingen, TX area. The Behavioral Health Service Manager would be working for a Fortune 500 company and has career growth potential. This would be full time / 40 hours per week.

Traveling Radius: Most of the face-to-face assessments can be completed via Zoom with video. However, there are some assessments that do require in-person visits. Assignments are made based on member/Service Coordinator proximity in order to minimize travel time wherever possible. In metro areas, travel is usually somewhere within a 10-30 mile radius.

Behavioral Health Service Manager Compensation:

  • The pay for this position is $35 - $42 hourly, plus mileage reimbursement for travel
  • Benefits are available to full-time employees after 90 days of employment
  • A 401(k) with a company match is available for full-time employees with 1 year of service on our eligibility dates

Behavioral Health Service Manager Highlights:

  • The required availability for this position is as follows: 8am-5pm Mon-Fri

Behavioral Health Service Manager Responsibilities:

Staff will be responsible for managing a caseload of 75-85 members on the STAR KIDS healthplan ages 3-21.

Conduct regular outreach (default monthly) and will perform assessments yearly and as needed to determine needs, care gaps, current services, satisfaction of services, and provide education to members and families of members on the healthplan.

Coordinate any needed or existing care and monitor care for satisfaction and member for progress throughout the year.

Yearly assessments will be conducted each year and as needed per change of condition and will be in person at member's home or in an agreed upon public location that ensures HIPAA compliance.

Staff will complete monthly calls and visits (telehealth or in person per member choice) to all members on caseload unless a different frequency of outreach is established and documented.

Document all interactions in a timely manner as directed by internal work processes.

Provide follow up following member discharge from hospital to assess for needs, provide education, and coordinate services.

Staff will work with local waivers, clinics, providers, and community entities to connect member with services covered and not covered by healthplan.

Behavioral Health Service Manager Requirements:

  • Licensed as an RN, LPC, or LCSW in the state of Texas
  • At least 1 year of Case Management experience required
  • Clinical Behavioral Health experience with children and adolescents
  • Software Skills Required: Excel, Outlook, Microsoft Office, and ability to learn new software quickly with training

If you are interested in this Behavioral Health Service Manager position, please apply to this posting

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