Associate Analyst, Brokerage Operations

2 weeks ago

Westlake, United States Fidelity TalentSource LLC Full time



Job Description:

The Role

As an Associate Analyst in the Account Re-Registration Services (ARS) group in OSG, you will be a part of a broad team of operations professionals handling the re-registration process for clients experiencing life events.\u00A0 Utilizing various on-line tools and reference materials, you will be responsible for the accurate and timely processing of client requests.\u00A0 You will have opportunities to build working relationships with internal business partners that assist in the re-registration process.

  • Complete administrative records documenting time spent on different processes
  • Interact with business partners (Transition Services, Legal/Risk/Compliance, etc) to assist in processing client requests
  • Ensure accurate processing of allocated work with 100% efficiency
  • Determine whether legal requirements have been met by analyzing supporting documents
  • Provide quality customer service
  • Gain proficiency in additional OSG processes as department needs require
  • Deliver effective written and verbal communication to appropriate business partners when requests are not in good order or need clarification
  • Meet minimum productivity requirements

The Expertise and Skills You Bring

  • 3+ years of brokerage operations or financial services experience preferred
  • Experience in Transaction processing roles or related financial process\u00A0preferred
  • Ability to learn and adapt to changes and new processes
  • Motivated and committed to excellence; positive attitude and \u201Ccan do\u201D work ethic.
  • Strong multi-tasking skills and the ability to process transactions with efficiency and accuracy
  • Contribute to a team environment that fosters culture of peer-to-peer coaching, collaboration and recognition
  • Strong organizational skills, ability to prioritize decisions in a fast-moving environment
  • Flexible and adaptable; ability to adjust quickly to change in a busy environment
  • Problem solver with an ability to think independently with decision-making skills\u00A0
  • Understand the importance of providing superior service and able to think outside the box
  • Strong organizational skills and attention to detail

The Team

The FI Account Reregistration Services function is responsible for facilitating reregistration requests due to life events, such as death and divorce. The team provides processing support for several different PI retail account products, including money movement, maintenance and date of death valuation processing, while interacting with various functions across the Fidelity enterprise. ARS is embedded in the Operations & Services Group (OSG). With eight operating divisions located throughout the country, OSG provides securities execution, clearance, and information management services to retail, institutional, and correspondent clients. OSG performs tens of thousands of over the counter, listed equities, options, bonds, and mutual fund transactions daily.

Certifications:

Company Overview

Fidelity Investments is a privately held company with a mission to strengthen the financial well-being of our clients. We help people invest and plan for their future. We assist companies and non-profit organizations in delivering benefits to their employees. And we provide institutions and independent advisors with investment and technology solutions to help invest their own clients money.

Join Us

At Fidelity, you ll find endless opportunities to build a meaningful career that positively impacts peoples lives, including yours. You can take advantage of flexible benefits that support you through every stage of your career, empowering you to thrive at work and at home. Honored with a

Glassdoor Employees Choice Award , we have been recognized by our employees as a top 10 Best Place to Work in 2024. And you don t need a finance background to succeed at Fidelity\u2014we offer a range of opportunities for learning so you can build the career you ve always imagined. Fidelity s hybrid working model blends the best of both onsite and offsite work experiences. Working onsite is important for our business strategy and our culture. We also value the benefits that working offsite offers associates. Most hybrid roles require associates to work onsite all business days of every other week in a Fidelity office.

At Fidelity, we value honesty, integrity, and the safety of our associates and customers within a heavily regulated industry. Certain roles may require candidates to go through a preliminary credit check during the screening process. Candidates who are presented with a Fidelity offer will need to go through a background investigation,

detailed in this document , and may be asked to provide additional documentation as requested. This investigation includes but is not limited to a criminal, civil litigations and regulatory review, employment, education, and credit review (role dependent). These investigations will account for 7 years or more of history, depending on the role. Where permitted by federal or state law, Fidelity will also conduct a pre-employment drug screen, which will review for the following substances: Amphetamines, THC (marijuana), cocaine, opiates, phencyclidine.

We invite you to Find Your Fidelity at

.

Fidelity Investments is an equal opportunity employer. We believe that the most effective way to attract, develop and retain a diverse workforce is to build an enduring culture of inclusion and belonging.

Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process. To initiate a request for an accommodation, contact the HR Accommodation Team by sending an email to

accommodations@ .

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