Desktop Support Technician
5 months ago
Indotronix International Corporation, a 25 + years old organization providing Contract Staff Augmentation to direct clients like ATOS, Xerox, Accenture, Cap Gemini, Verizon to list a few.
Job Description
Job Title: Desktop Support Technician Location: Des Moines, IA Duration: 12 Months
Looking for a desktop support technician as part of the IVRS IT Help Desk. This is an onsite position.
This position will serve IVRS staff by providing Tier 1 and Tier 2 to IVRS staff and leadership. The work includes troubleshooting technical issues, communicating with non-technical users, and escalating issues where appropriate. This position will also assist in installing software, imaging computers, and other related tasks as assigned. This role will work closely with others in IT. Communication will be essential to execute work in a timely manner.
Required Skills:
4 years of relevant experience and preferred education of 2 year degree or equivalent technical study
Experienced in PC (desktop/laptop/thin client) support - both desk side and remotely
Windows 7/10 installation, patching, and troubleshooting
Ability to troubleshoot issues with Microsoft 2019
Windows networking TCP/IP Configuration and troubleshooting
Escalate issues to next-level support and or management accordingly
Ability to troubleshoot issues with Microsoft Edge and Google Chrome
Demonstrated experience providing support with remote tools
Ability to install and troubleshoot issues with a variety of in-house developed and 3rd party software
Troubleshoot desktop and network printers issues
Experienced in Google Workspace products
Experience in support of the Microsoft Office 365 of products
Experience in Apple device support (iPad, iPhone)
Thorough understanding of Microsoft Active Directory - client side
Experience with hard drive encryption - preference for Bitlocker and McAfee
Ability to modify system registry
Industry certification (A+, Network+, MCP, etc)
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
-
Desktop Support Technician
3 weeks ago
Des Moines, United States Futran Tech Solutions Pvt. Ltd. Full timeRole : Desktop Support TechnicianKey Skills : Desktop Support, Hardware Break Fix / Customization, Win 7, Win 10Location : 1530 E. Euclid Des Moines IA 50313Experience : 3+YearsRole Description Perform customer services related to equipment and systems products by troubleshooting problems, resolving problems, interfacing with vendors for in-warranty returns,...
-
Desktop Support Technician
3 weeks ago
West Des Moines, United States Inficare Full timeJob Title: Desktop Support Engineer Job Location: West Des Moines, IA Job Type: Contract Pay rate: 30-$40/hr on W2 without benefits. Job Duration: Long Term. Key Skill: Desktop patch deployment/management MSI/MSIX application packaging, tier 3 desktop troubleshooting. We have a need for someone that has experience in the automated building of desktops for...
-
Desktop Support Specialist
4 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing expert-level support for all desktop and network hardware and software applications.Key ResponsibilitiesLead a team of client technologies analysts and technicians by making work...
-
Desktop Support Specialist
3 weeks ago
Des Moines, Iowa, United States Trinity Health Full timeJob Title: Sr Desktop Support AnalystTrinity Health is seeking a highly skilled and experienced Sr Desktop Support Analyst to join our team. As a key member of our IT department, you will be responsible for providing expert-level support for all desktop and network hardware and software applications.Key Responsibilities:Lead a team of client technologies...
-
Senior Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States Trinity Health Full timeJob SummaryWe are seeking a highly skilled and experienced Desktop Support Specialist to join our team at Trinity Health. As a key member of our IT department, you will be responsible for providing expert-level support for all desktop and network hardware and software applications.Key ResponsibilitiesLead a team of client technologies analysts and...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States American IT Staff Full timeJob Title: Desktop Support AnalystAt American IT Staff, we are seeking a highly skilled Desktop Support Analyst to join our team. As a key member of our End User Technology Desktop Engineering Team, you will be responsible for managing and administering our SCCM and Intune environment.Key Responsibilities:Desktop builds, monthly patching, and packaging...
-
Desktop Support Specialist
5 days ago
Des Moines, Iowa, United States Procyon TS Full timeDesktop Support SpecialistJob SummaryThis role is responsible for providing technical support to desktop users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. The ideal candidate will have excellent problem-solving skills, a strong understanding of desktop technologies, and the ability to work effectively...
-
Desktop Support Specialist
2 weeks ago
Des Moines, Iowa, United States American IT Staff Full timeJob DescriptionAt American IT Staff, we are seeking a highly skilled Desktop Support Analyst to join our End User Technology Desktop Engineering Team. As a key member of our team, you will be responsible for managing and administering our SCCM and Intune environment.Key ResponsibilitiesDesktop builds, monthly patching, and packaging applications for...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States Amaze Systems Inc. Full timeJob SummaryWe are seeking a highly skilled Desktop Support Engineer to join our team at Amaze Systems Inc. in Des Moines, Iowa. As a Desktop Support Engineer, you will be responsible for providing technical support and troubleshooting for desktops, laptops, and peripherals.Key Responsibilities:Lead a team of L2 Desktop Support field engineersResolve L2 and...
-
Desktop Support Analyst
2 months ago
Des Moines, United States American IT Staff Full timeCompany DescriptionJob Description This position is part of the End User Technology Desktop Engineering Team, which is responsible for managing and administrating SCCM and Intune environment . This will include but not be limited to desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting. The...
-
Desktop Support Specialist
3 weeks ago
Des Moines, Iowa, United States American IT Staff Full timeJob DescriptionAs a Desktop Support Analyst at American IT Staff, you will be part of the End User Technology Desktop Engineering Team, responsible for managing and administrating SCCM and Intune environments. Your primary focus will be on desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting.Key...
-
Desktop Support Specialist
1 week ago
Des Moines, Iowa, United States Procyon TS Full timeJob Title: Desktop Support EngineerJob Summary: We are seeking a highly skilled Desktop Support Engineer to join our team at Procyon TS. The successful candidate will be responsible for leading a team of L2 Desktop Support field engineers, resolving complex desktop support tickets, and providing expert-level administration of hardware and firmware.Key...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States Saxon Global Full timeJob Title: Desktop L1 Support Job Summary: We are seeking a skilled Desktop Support Specialist to join our team at Saxon Global. As a Desktop Support Specialist, you will be responsible for providing technical assistance to customers with hardware, software, and networking issues. Responsibilities: * Address user tickets regarding hardware, software, and...
-
Desktop Support Engineer
1 month ago
Des Moines, United States Tech M USAAvance Consulting Full timeDesktop Support Engineer Location: Des Moines, IOWA (Day1 Onsite) Type: Fulltime Experience: 8 to 10 Years Job Description Lead a team of L2 Desktop Support field engineers Resolving L2 and L3 desktop support tickets and providing resolution to all hardware and software issues concerning laptops/ desktops and peripherals/ printers Installing and configuring...
-
Desktop Support Specialist
2 weeks ago
Des Moines, Iowa, United States American IT Staff Full timeJob Title: Desktop Support AnalystJoin American IT Staff as a Desktop Support Analyst and be part of our dynamic team responsible for managing and administrating SCCM and Intune environments.Key Responsibilities:Manage and administer SCCM and Intune environmentsPerform desktop builds, monthly patching, and packaging applications for deployment in SCCMProvide...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States Tech M USAAvance Consulting Full timeJob Title: Desktop Support EngineerAt Tech M USAAvance Consulting, we are seeking a highly skilled Desktop Support Engineer to join our team. As a key member of our IT support team, you will be responsible for providing top-notch technical support to our clients.Key Responsibilities:Lead a team of L2 Desktop Support field engineers to resolve complex...
-
Desktop Support Specialist
5 days ago
Des Moines, Iowa, United States American IT Staff Full timeJob Description:As a Desktop Support Analyst at American IT Staff, you will be responsible for managing and administering the SCCM and Intune environment. This includes desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting. You will also participate in medium to large-scale projects affecting the...
-
Desktop Support Engineer
4 weeks ago
Des Moines, United States Procyon TS Full timeDesktop Support Engineer Location: Des Moines, IOWA (Day1 Onsite) Type: Fulltime Experience: 8 to 10 Years Job Description Lead a team of L2 Desktop Support field engineers Resolving L2 and L3 desktop support tickets and providing resolution to all hardware and software issues concerning laptops/ desktops and peripherals/ printers Installing and...
-
Desktop Support Specialist
1 month ago
Des Moines, Iowa, United States DKMRBH Inc Full timeDesktop Support SpecialistDKMRBH Inc is seeking a skilled Desktop Support Specialist to join our IVRS IT Help Desk team. As a key member of our team, you will provide technical support to our staff and leadership, ensuring seamless operation of our desktop and laptop systems.Key Responsibilities:Provide technical support for desktop and laptop systems,...
-
Desktop Support Specialist
3 weeks ago
Des Moines, Iowa, United States Saxon Global Full timeDesktop L1 Support Job DescriptionWe are seeking a skilled Desktop L1 Support professional to join our team at Saxon Global. As a key member of our IT support team, you will be responsible for providing top-notch technical assistance to our clients.Key Responsibilities:Address user tickets related to hardware, software, and networking issues.Guide users...