Desktop Support Analyst

3 months ago


Des Moines, United States American IT Staff Full time
Company Description

Job Description
  • This position is part of the End User Technology Desktop Engineering Team, which is responsible for managing and administrating SCCM and Intune environment .
  • This will include but not be limited to desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting.
  • The position will participate in medium to large-scale projects affecting the entire company. A
  • s an engineer you will provide technical leadership and vision for the technologies that you are responsible for.
  • Teamwork is a strength as is the ability to work independently.
  • Ability to respond rapidly to incidents and strong communication skills are a must.
  • Some key requirements are: SCCM Administrator Plan Upgrade, changes or implementation of System Center Configuration Manager component Software packaging and deployment through SCCM OSD (Operating System Deployment ) using task sequence.
  • SCCM infrastructure support Software update deployment to Workstation Third-party update deployment (Ivanti) Communications skills Problem solving skills.
  • Administrative services, ticket management and operation maintenance (ServiceNow experience preferred) Knowledge on Intune Knowledge on Autopilot Device policy management Design and implement new solutions for desktop automation including desktop build, application packaging and deployment, patching, virtual desktop Application packaging and deployment automation to Windows 10/11 desktops including but not limited to MSI and MSIX for Windows devices.
  • Automated deployment/implementation of various vendor software to desktops Documenting processes and assuring continuous review of processes for maintenance and process improvement Manage and implement monthly and immediate (zero-day) patches for corporate end user devices running Windows Desktop 10/11 using System Center as well as vendor-based patching mechanisms.
  • This will include documenting process and assessing process for continuous improvement Azure Virtual Desktop management along with the Senior Engineer to deploy, automate, maintain, and troubleshoot issues Maintain and develop Autopilot build and imaging process of corporate end user devices specifically for Windows 10/11 desktops Work in ticketing system to manage issues and report solutions General troubleshooting of issues with Windows 10/11 desktop deployments and level 3 incidents that may occur from time to time.
  • May require contacting and working with Microsoft or other vendor support. Additional experience in Active Directory Group Policy utilization a plus
Qualifications

Additional Information

Mandatory Skill
  • SCCM - Patching & packaging
  • Intune
  • Windows 10/11 support


Good To have Skill- Azure must needed

  • Des Moines, Iowa, United States American IT Staff Full time

    Job Description:As a Desktop Support Analyst at American IT Staff, you will be responsible for managing and administering the SCCM and Intune environment. This includes desktop builds, monthly patching, packaging applications for deployment in SCCM, and tier 3 desktop troubleshooting. You will also participate in medium to large-scale projects affecting the...


  • Des Moines, Iowa, United States American IT Staff Full time

    Job Title: Desktop Support AnalystThis is a critical role within the American IT Staff team, responsible for managing and administering the SCCM and Intune environment.Key Responsibilities:Desktop builds, monthly patching, and packaging applications for deployment in SCCMTier 3 desktop troubleshooting and incident responseParticipate in medium to large-scale...


  • Des Moines, Iowa, United States Procyon TS Full time

    Desktop Support SpecialistJob SummaryThis role is responsible for providing technical support to desktop users, troubleshooting hardware and software issues, and ensuring the smooth operation of desktop systems. The ideal candidate will have excellent problem-solving skills, a strong understanding of desktop technologies, and the ability to work effectively...


  • Des Moines, Iowa, United States Procyon TS Full time

    Job Title: Desktop Support EngineerJob Summary: We are seeking a highly skilled Desktop Support Engineer to join our team at Procyon TS. The successful candidate will be responsible for leading a team of L2 Desktop Support field engineers, resolving complex desktop support tickets, and providing expert-level administration of hardware and firmware.Key...


  • Des Moines, United States Procyon TS Full time

    Desktop Support Engineer Location: Des Moines, IOWA (Day1 Onsite) Type: Fulltime Experience: 8 to 10 Years Job Description Lead a team of L2 Desktop Support field engineers Resolving L2 and L3 desktop support tickets and providing resolution to all hardware and software issues concerning laptops/ desktops and peripherals/ printers Installing and...

  • Desktop Support L2

    3 months ago


    Des Moines, United States Saxon Global Full time

    Role: Windows Admin Location: Des Moines, IA Job Type: Fulltime(Permanent) Job Description: Duties and Responsibilities Providing L3 level support to NOC/ SOC/ GSD/ RDMS Acknowledge the ticket in your queue. For Server Management, Perform the RCA and work towards resolution. Take care of respective escalation like server/network, security...

  • Desktop Support

    2 months ago


    Des Moines, United States TEKsystems Full time

    Job DescriptionJob DescriptionThis is a Desktop support role focusing on IT imagingWe are looking for candidates who have Computer imaging experience AND are extremely reliable to be CONSIDERED.This is a year long project going into the hospitals Imaging IT equipment and updating software. March 2023-December 2023Would undergo full medical compliance AND a 7...


  • Des Moines, United States Strategic Staffing Solutions Full time

    Desktop Deployment TechLocation: Des Moines, IA Setting: Onsite Contract:12 months Pay rate: $23-$26/hr Job Summary: Install the requested applications and peripherals on the user machine. Keep track of all issues related to patches, features, deployment, and permissions. Assist in data migration, identify and resolve issues and maintain the accuracy of...

  • Service Desk Analyst

    2 months ago


    Des Moines, United States TEKsystems Full time

    Job DescriptionJob DescriptionDuration6  Month(s) Contract to hireLooking for someone who is looking for a long term opportunity to Grow.3rd Shift is Midnight to 8a. Remote now and then onsite after COVID Req Description DescriptionThe Service Desk Analysts role within our IT Infrastructure Consulting group provides you with a unique opportunity to be a...

  • IAM Business Analyst

    6 months ago


    Des Moines, United States CyberTec Full time

    IAM Business Analyst Must have SailPoint/Okta experience along with working with the business. $50 - 55/hr. C2C IAM Engineer/Analyst - SailPoint/Okta Sammons Financial Group Des Moines, IA At a high level, this IAM resource will ideally have technical and soft skills, and would be "on contract" through the remainder of 2024. If the right candidate is...

  • Business Analyst

    4 weeks ago


    Des Moines, United States Net2Source Inc. Full time

    Job Title: Business AnalystLocation: Hartford, CT Duration: 12+ MonthsJob Description:Business Analyst to lead cross functional analyses and activities which inform both strategic change and operational processes throughout the company. The right person for this role has excellent analytical abilities, has a demonstrated ability to apply analytics to solve...


  • Des Moines, United States Robert Half Full time

    Job DescriptionJob DescriptionPosition: IT Procurement AnalystLocation:  Des Moines IA - HybridSalary: up to $130K & Exceptional Benefits *** For immediate and confidential consideration, please send a message to MEREDITH CARLE on LinkedIn or send an email to me with your resume. My email can be found on my LinkedIn page. *** Exciting New...

  • Pricing Analyst

    1 month ago


    Des Moines, Iowa, United States Farm Bureau Financial Services Full time

    About the RoleWe are seeking a highly skilled Pricing Analyst to join our team at Farm Bureau Financial Services. As a Pricing Analyst, you will play a critical role in analyzing data and developing rate indications, rate pages, and experience reviews.Key ResponsibilitiesAcquire and examine data from multiple sources, applying actuarial concepts to analyze...


  • Des Moines, Iowa, United States Parintec Full time

    Job DescriptionThe Business Analyst will play a crucial role in the Systems Development Lifecycle [SDLC] at Parintec, including eliciting and defining Requirements for Design, Development, Testing, and Implementation of software systems and processes.As a key member of the Division of Information Technology (DoIT), the Business Analyst will provide...


  • des moines, United States Aureon Consulting Full time

    Looking for a Business Analyst consultant with expertise in the configuration of Workday Finance modules for a long-term engagement. Must be willing to come on-site in Des Moines, Iowa once a month.This role will focus on Production Support and configuration requests specific to the Finance side of Workday, including the following:ProjectProject...


  • des moines, United States Aureon Consulting Full time

    Looking for a Business Analyst consultant with expertise in the configuration of Workday Finance modules for a long-term engagement. Must be willing to come on-site in Des Moines, Iowa once a month.This role will focus on Production Support and configuration requests specific to the Finance side of Workday, including the following:ProjectProject...

  • Business Analyst

    4 weeks ago


    Des Moines, United States Rose International Full time

    Date Posted: 10/29/2024 Hiring Organization: Rose International Position Number: 473539 Job Title: Business Analyst Job Location: Des Moines, IA, USA, 50319 Work Model: Hybrid Employment Type: Temporary Estimated Duration (In months): 13 Min Hourly Rate ($): 50.00 Max Hourly Rate ($): 58.00 Must Have Skills/Attributes: Agile, ALM,...


  • Des Moines, United States Calculated Hire Full time

    Job Title: Financial Controls Analyst IIIDepartment: Supply Chain ManagementLocation: Des Moines, IAContract Duration: 4-month contract (W2)Work Schedule: Hybrid (3 days in-office)Desired Start Date: 11/18/2024Overview:Calculated Hire is seeking a Financial Controls Analyst III for a Fortune 100 Financial Services company. This role involves conducting...


  • Des Moines, Iowa, United States Fidelity & Guaranty Life Insurance Company Full time

    Job Title: Lead Business Planning AnalystAt Fidelity & Guaranty Life Insurance Company, we are seeking a highly skilled Lead Business Planning Analyst to join our Retail Business Planning Team. This role will be responsible for developing and maintaining datasets, modeling, reporting, and analysis to support strategic and financial planning across Retail...

  • IT Systems Analyst

    1 month ago


    Des Moines, Iowa, United States Life Care Services Full time

    Job Title: IT Systems AnalystAt LCS, we are seeking an experienced IT Systems Analyst to join our team. As an IT Systems Analyst, you will be responsible for implementing, maintaining, and supporting LCS business systems used by various stakeholders across the organization.Key Responsibilities:Analyze and configure business systems solutions to align with...