RN Clinical Liaison

4 weeks ago

Billerica, United States Constellation Health Service Full time

RN Clinical Liaison

Summary:

Constellation Hospice is seeking an RN Clinical Liaison, the territory will be Merrimack Valley The Registered Nurse Clinical Liaison functions in a dual capacity and is specialized to support transition of care. This role is responsible for generating referrals for the hospice line of business by building relationships with social workers, case managers, wellness directors, physicians, and key decision makers within an assigned territory. The Registered Nurse Clinical Liaison functions as a clinician using the full extent of their licensure (scope of practice) to increase speed to care through evaluation, recommendation and when appropriate admission to services.

Responsibilities:

  • Improving care of the terminally ill and developing a hospice presence in hospitals, nursing homes, assisted living facilities, physician offices and other external referral sources.
  • Manage and build new relationships with referral partners within hospitals, nursing homes, assisted living facilities, physician offices and other external referral sources within assigned territory.
  • Identification and prioritization of potential referral partners, including decision-makers within each account.
  • Attend required meetings at post-acute accounts, and in the community, participates in rounds as needed, conducts clinical on sites on referred patients and ensures a seamless continuum of services.
  • Assess each consultation to determine the appropriateness for Hospice admission based on Hospice criteria.
  • Perform full clinical assessment, if needed for appropriate patients.
  • Educate patients, families and staff about the Hospice philosophy, goals, and services.
  • Ensures that the hospice plan of care is followed.
  • Identifies potential opportunities for further program development and assists with the development of new programs.
  • Maintains working knowledge of hospice, the service, admission, and coverage parameters as well as health care industry changes relevant to hospice service delivery.
  • Ability to travel in all geographic territories as needed for assessments, training, orientation, and referral source visits.
  • Competent in EMR, Word and Excel programs.
  • Will perform other duties as assigned.
Requirements:
  • The employee must have the required licensure, education, training and qualifications required by rule, regulation, law and/or statute to qualify for the role in their state.
  • This role requires a high level of interpersonal skills to handle sensitive and confidential information.
  • This position requires demonstrated poise, tact, and diplomacy.
  • Superior organizational, computer and communication skills.
  • Work requires continual attention to detail in establishing priorities and meeting deadlines.
  • Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
What We Offer:
  • Competitive compensation and a comprehensive benefits package that includes 401(k), mileage reimbursement, health insurance and PTO (must meet minimum requirements to be eligible for benefits)
  • Opportunities for professional development and training to advance your career.
  • A supportive and collaborative work environment that values compassion and empathy.
  • The satisfaction of making a profound difference in the lives of patients and their families.
Why Constellation?
  • Family-Centered Culture: At Constellation, we treat our team members like family. We understand that exceptional patient care starts with a happy and supported workforce.
  • Recognition as a Great Place to Work: We've been certified as a Great Place to Work for six consecutive years, from 2018 to 2023. We're also honored to be among the Top 25 Places to Work for in Healthcare in the US.

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