Vice President, Relationship Manager

2 weeks ago

Los Angeles, United States HSBC Full time


Job description

Our purpose - Opening up a world of opportunity - explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We're bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world - for our customers, our people, our investors, our communities and the planet we all share.

The Relationship Manager supports venture backed Technology, Life Science and Healthcare clients. They will be accountable for servicing / managing clients deposit and cash management relationship with HSBC.

Here's what you can expect:
As the Relationship Manager, you will perform client account reviews and suggest solutions to meet clients' needs and minimize risk based on client's sector, life stage and / or financial goals. You will serve as the dedicated service contact for a portfolio of clients including triaging complex client inquiries, connecting clients to partner channels as needed, and owning client issues end to end, addressing the root causes of problem and identifying ways to address issue the long-term so the issue does not repeat. For your portfolio you will provide ongoing risk monitoring, address operational risk activity, and ensure consistent application of Group Policy and regulatory, financial, and legal standards.

For this role, HSBC targets a fixed pay range between $100,000 and $175,000.

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee's overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a "bonus"). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Requirements

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

You'll likely have the following qualifications to succeed in this role:

  • 8 - 10 years' experience in Commercial Banking, Cash Management, Private Equity, Venture Capital and / or equivalent
  • 5 - 7 years' experience in Relationship Management, Relationship Support, Client Service, Investor Services and / or equivalent
  • Bachelor's degree
  • Strong problem-solving, analytical, and influencing skills

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC's engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You'll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future

#wayup

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

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