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VDI Engineer Level 4

2 months ago

Annapolis Junction, United States IC-CAP, LLC Full time
VDI Engineer Level 4:

Our work depends on a VDI Engineer joining our team to support Government activities in Annapolis Junction, MD, or Sterling, VA. As a VDI Engineer Level 4 supporting the Government, you will be charged with engineering solutions for baseline VDI builds to ensure upgrades are incorporated before operating system (OS) end-of-life.

This position has an alternate location of Sterling, VA.

Level 4:

  • Skills and Tasks: Exceptionally Complex, Inter-Discipline, Inter-Organizational. Can perform tasks of senior level technicians, specialists, and/or managers not performed at Level 3 due to the size and/or complexity of the tasks.
  • Leadership Management: May work individually or as a key member of a senior leadership team. Oversees and monitors performance across several disciplines, and when required, takes steps to resolve issues.
  • Guidance: Provides experts guidance and direction to Government and Vendor senior level technicians and managers. Directs multiple contractor and subcontractors teams through project completion.
Standard Characteristics:
  • Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructures for desktop application packaging and deployment technologies
  • Identifies, designs, and implements process improvements for the virtualization of and distribution of applications: automating manual processes, optimizing delivery, re-designing infrastructure for greater scalability
  • Analyze users requirements, concept of operations documents, and high level system architectures to develop system requirements specifications.
  • Provide technical leadership for the integration of requirements, design, and technology
  • Incorporate new plans, designs and systems into ongoing operations.
  • Develop system architecture and system design documentation.
  • Interact with the Government regarding technical considerations and for associated problems, issues or conflicts.
  • Responsible for the technical integrity of work performed and deliverables associated with the Systems Engineering area of responsibility.
In this role, a typical day will include:
  • Engineering, Designing, testing, implementing, maintaining, securing, and full life-cycle management of the complex Citrix XenDesktop and NetScaler solutions deployed in the large Enterprise environment
  • Designing and supporting Microsoft infrastructure solutions including Azure Virtual Desktop, on-prem, cloud and hybrid.
  • Interacting with Government regarding technical considerations for problems, issues, or conflicts.
  • Engineering, implementing, mitigating, monitoring, and tuning VDI environment and management software to obtain Authorize To Operate (ATO) for new VDI solutions.
  • Managing Citrix products (Virtual Apps, Virtual Desktops, ADC, Provisioning).
  • Operating and executing scripting skills in PowerShell or Python
  • Providing Tier 3 and above support as needed (troubleshooting, problem resolution support, and Root Cause Analysis (RCA)).
  • Preparing and maintaining documentation for VDI solutions, processes, and procedures related to engineering projects.
What you'll need:
  • Experience performing engineering work associated with the design, development, maintenance, and testing of infrastructure for desktop application packaging and deployment technologies.
  • Knowledge of Citrix XenApp, AppLayering, and/or Enterprise Layer Manager (ELM).
  • Hands-on experience with SQL Clustering Failover.
  • Knowledge of cloud, networking, and enterprise architectures.
  • Expertise in the Windows 10 area Standard Operating Environment (SOE), imaging, evergreen, etc.
Required Training and Certifications:
  • IAT Level 2
  • CWS-215: Citrix Virtual Apps and Desktops 7 Administration On-Premises and in Citrix Cloud
  • Azure
Preferred certification(s):
  • Managing Modern Desktops (MD-101)
  • Windows 2019 Server Deployment
  • Remote Desktop Services (RDS)
  • Citrix Virtual Apps and Desktops (1Y0-312)
Education and Experience:
  • HS+12 Yrs
  • AD+10 Yrs
  • BD+8 Yrs
  • MD+6 Yrs
  • PHD+4 Yrs


Security Clearance:
  • DoD approved clearance and poly