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Front Desk Agent

2 months ago

Panama City Beach, United States Radisson Panama City Beach Full time

Job Title: Front Desk Clerk

Department: Front Desk

Reports To: Front Desk Manager

Pay: $13-16.00 per hour

Summary:

The Front Desk Clerk is responsible for greeting and welcoming guests, checking them in and out, and providing them with information about the hotel and the surrounding area. They must be able to provide excellent customer service and ensure that guests have a positive experience. They must also be able to work quickly and efficiently, and they must be able to handle multiple tasks at the same time.

Essential Duties and Responsibilities:

  • Greet and welcome guests.
  • Check guests in and out.
  • Provide guests with information about the hotel and the surrounding area.
  • Answer guest questions and resolve any issues.
  • Process payments and handle refunds.
  • Maintain the front desk area and keep it clean and organized.
  • Assist other front desk staff members as needed.
Qualifications:
  • High school diploma or equivalent
  • No experience needed but appreciated
  • Excellent communication and interpersonal skills
  • Ability to work quickly and efficiently under pressure
  • Ability to handle multiple tasks at the same time
  • Strong problem-solving skills
  • Ability to work independently and as part of a team
Shifts/Hours:
  • Morning: 7:00am - 3:00 pm
  • Evening: 3:00 pm - 11:00 pm
  • Night: 11:00 pm - 7:00 am
  • Mid: 12:00 pm - 8:00 pm
Compensation and Benefits:
  • Weekly salary and benefits package, including health insurance, dental insurance, vision insurance, 401(k) plan with company match, paid time off, and more.

Additional Information:

This position is full-time or part-time and may require evening and weekend work.

Why Join Our Team?

By the Sea Resorts is a growing company with a commitment to providing our employees with opportunities for advancement and development. We offer a competitive salary and benefits package, and we are dedicated to creating a positive work environment.