Customer Service Rep

3 weeks ago


Grove, United States Valence Full time
  • Review the MRP system to ensure customer order due dates are in line with required delivery dates
  • Verify customer purchase orders against internal work order to ensure that the company can comply
    with process requirements and all processes have been flowed down correctly
  • Provide continuous updates to customers on the status of their orders within the allotted 4 hour time
    frame
  • Communicate with customers on any additional blue prints, drawings, or other items needed for
    processing
  • Coordinate with production on obtaining ECD's for orders
  • Prepare orders in ship out or other areas as needed
  • Develop daily reports on orders and communicate with production
  • Other duties as assigned


Job requirement

1 yr customer service experience preferred
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