Customer Service Rep

2 weeks ago


Elk Grove, United States Prodigy Marketing Inc Full time

We are seeking a **Customer Service Representative** to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. We have three different locations with Part-time, Full-Time and Seasonal opportunities.

In this position, you will oversee and implement marketing campaigns, conduct in-person sales, resolve customer questions, and drive company revenue while generating new business for our clients. We are currently conducting interviews for our Full Time and Part-Time positions.

**Responsibilities**:

- Handle customer inquiries and complaints
- Deliver an outstanding store experience that improves customer loyalty and strengthens our brand.
- Provide information about the products and services
- Troubleshoot and resolve product issues and concerns
- Driving sales through retail promotions with a positive attitude
- Document and update customer records based on interactions
- Develop and maintain a knowledge base of the evolving products and services

**Qualifications**:

- Previous experience in customer service, sales, or other related fields
- Ability to build rapport with clients
- Ability to prioritize and multitask
- Positive and professional demeanor
- Excellent written and verbal communication skills

**Job Types**: Full-time, Part-time

Pay: $18.00 - $25.00 per hour

**Benefits**:

- Flexible schedule

Weekly day range:

- Weekends as needed

**Education**:

- High school or equivalent (required)

Work Location: In person



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