Technical Account Manager/Customer Success Manager

1 month ago


Arlington, United States Proven Recruiting Full time
Technical Account Manager/Customer Success Manager - Remote in Eastern or Central Time Zones - US Citizenship Required

Unique opportunity to join a growing organization in a remote Technical Account Manager position within an MSP. Leverage your previous technical expertise in this thriving market and make an impact on the business as a whole. While this role is not a hands-on technical role, the right person for the role will have previously held technical positions before transitioning to a TAM/CSM/vCIO position within an MSP.

Who You Are
  • You have at least 2+ years of experience as a CSM or Technical Account Manager or vCIO, within a managed services provider environment (MSP experience is an absolute requirement)
  • You have 6+ years of overall experience in technical work including technical support, desktop support, systems and/or network engineering etc.
  • You're fascinated by cybersecurity and hungry to continue learning
  • Ideally you've supported multiple clients at once as your team handles their O365 migration projects or Azure cloud migration projects
  • You must be able to work on Eastern time or Central time and located in one of those areas
  • The nature of this business requires US Citizenship
What You'll Do
  • Manage accounts in a pod structure at a leading MSP that supports government contractors, providing project management timelines and interfacing with clients
  • Leverage your technical background to better communicate needs to both the technical and nontechnical teams


Email your resume to cderose@provenrecruiting.com if you'd like to move forward in your career within an ever-evolving and unique market with an established company.

What does this position pay?
Compensation is determined by several factors which may include skillset, experience level, and geographic location.

The expected range for this role is $105,000 to $155,000 per year. Please note this range is an estimate and actual pay may vary based on qualifications and experience.

Note: We actively support and promote people of various backgrounds, from race, religion, and gender to geographical areas, universities, lifestyles, and personality types. Proven Recruiting is minority-owned, majority women, and is a strong advocate for diversity and inclusion in the broader community. Apply today

#LI-CD1
#LI-Remote

  • Arlington, United States ClearPoint Strategy Full time

    The Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software. The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and deliver consistent value across...


  • Arlington, United States Microsoft Full time

    We are looking to hire a Customer Success Account Manager to join Microsoft Federal. Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Growth mindset...


  • Arlington, United States ClearPoint Strategy Full time

    Job DescriptionJob DescriptionThe Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software.   The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and...


  • Arlington, United States ClearPoint Strategy Full time

    Job DescriptionJob DescriptionThe Customer Success Manager (CSM) on the Relationship Management Team is responsible for all the activities related to helping our customers achieve their goals through the effective use of ClearPoint’s strategy reporting software.   The CSM will own and manage the success of a portfolio of assigned ClearPoint customers and...


  • Arlington, United States Dataminr Full time

    See yourself at Dataminr You're self-motivated and self-directed with a passion for building and maintaining relationships with customers, fully understanding their needs, and advocating on their behalf. You understand your customers' strategic objectives and help them achieve success as an expert on Dataminr's First Alert product. You are knowledgeable of...


  • Arlington, United States Zscaler Full time

    **Technical Account Manager - Federal** * Arlington, VA, USA * Employees can work remotely * Full-time * Department: Customer Services **Company Description** Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from...


  • Arlington, United States Zscaler Full time

    **Technical Account Manager - Federal** * Arlington, VA, USA * Employees can work remotely * Full-time * Department: Customer Services **Company Description** Zscaler (NASDAQ: ZS) accelerates digital transformation so that customers can be more agile, efficient, resilient, and secure. The Zscaler Zero Trust Exchange protects thousands of customers from...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...


  • Arlington, United States Addison Group Full time

    This position serves as the main point of contact between a company and its customers, focusing on driving sales growth for its product line. Responsibilities include preparing order configurations, price quotations, and bid submissions, as well as coordinating with internal teams for order fulfillment. Handling customer inquiries and maintaining positive...

  • Technical Writer

    3 weeks ago


    Arlington, United States Customer Value Partners Full time

    Job DescriptionJob DescriptionCVP is seeking an experienced Technical Writer to join the team, lead technical writing and foster strong client relationships with a leading cybersecurity federal agency. You will have the opportunity to support high-quality program deliverables and ensure that messages are communicated well for a stakeholder engagement...

  • Technical Writer

    1 week ago


    Arlington, United States Customer Value Partners Full time

    Job DescriptionJob DescriptionCVP is seeking an experienced Technical Writer to join the team, lead technical writing and foster strong client relationships with a leading cybersecurity federal agency. You will have the opportunity to support high-quality program deliverables and ensure that messages are communicated well for a stakeholder engagement...


  • Arlington, United States Stand Together Full time

    Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity,...


  • Arlington, United States Stand Together Full time

    Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity,...


  • Arlington, United States Stand Together Full time

    Stand Together is a dynamic and mission-driven organization committed to driving positive social change and empowering individuals to overcome barriers. Join our team and be part of a collaborative community that values innovation, personal responsibility, and the power of bottom-up solutions. Together, we will create a society that fosters opportunity,...


  • Arlington, Virginia, United States PerformYard Full time

    Are you looking to join an ambitious and fast growing software (SaaS) company to build a career in Customer Success Operations? Do you want to be part of a fast paced, focused environment and have a real impact on your company's future? Do you want to get involved in technology but love supporting customers? If the answer is yes to the above, you may have...