Guest Services Representative

2 weeks ago

Bentonville, United States MOTTO BY HILTON BENTONVILLE Full time

Motto by Hilton Bentonville is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive salary and benefits package. 

About Us 

At Hospitality America, winner of Top Workplaces USA, we provide hospitality management services across all aspects of hotel management and operations through a principled approach that is guided by our values. What we call P.E.A.C.H. 

PASSIONATE – Passionate with the spirit to serve.  

EXCELLENCE – Committed to excellence that inspires results.  

ADAPTABLE – Adjust, adapt, and overcome.  

COMMUNITY – Creators of a collaborative community invested in growth.  

HUMBLE – Humble, trustworthy, and transparent. 

They guide how we work, who we work with, and how we achieve success for our partners and our internal community. Our people are the core to our success; therefore, we invest in employee training and development to ensure our communities and team members can thrive. 

What you’ll do 

Provide outstanding service while checking guests in and out. 

Be a guest advocate by responding to requests and concerns with a sense of urgency and empathy. 

Process payments for guests and make necessary changes/updates to their accounts. 

Enter and update reservation information in the system. 

Collaborate with other departments to communicate information about room availability and status. 

Maintain the front desk ensuring the area is clean, welcoming, and organized. 

Why Motto by Hilton Bentonville:

Competitive Salary: We believe in recognizing and rewarding our team members for their hard work.  

Exciting and Fun Work Environment: Nobody wants to work in a dull and boring environment, join a team that believes you should enjoy coming to work every day  

Top Notch Training and Growth Opportunities: We’ll make sure you have what you need to excel in your career  

Nationwide hotel employee rates at select properties. 

Medical, Dental, and Vision coverage. 

Paid vacation time.  

401k Retirement Plan. 

EDUCATION AND EXPERIENCE 

Preferred 1 year of customer service experience.  

Exceptional verbal and written communication skills.  

Ability to cultivate a productive team that embodies PEACH. 

Ability to work in a fast-paced, high-pressure environment where priorities are constantly changing. 

PHYSICAL DEMANDS: 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  

Must be able to stand for prolonged periods of time. 

Must be able to lift up to 50 pounds. 

Must be able to navigate various departments of the organization’s physical premises. 

TRAVEL: 

Less than 5% 

AFFIRMATIVE ACTION/EEO STATEMENT: 

Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. 

ADDITIONAL INFORMATION: 

This job description in no way states or implies that these are the only duties to be performed by the employee filling this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position's essential functions. 

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

  • Guest Services Representative

    2 weeks ago

    Bentonville, United States MOTTO BY HILTON BENTONVILLE Full time

    Job DescriptionJob DescriptionMotto by Hilton Bentonville is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive...

  • Guest Services Representative

    2 weeks ago

    Bentonville, United States MOTTO BY HILTON BENTONVILLE Full time

    Job DescriptionJob DescriptionMotto by Hilton Bentonville is seeking an energetic, outgoing, customer service pro to fill our Guest Services Representative position. As a Guest Services Representative, you’ll be able to showcase your customer service skills and create exceptional guest experiences while enjoying a fun work environment with a competitive...

  • Guest Service Agent

    15 hours ago

    Bentonville, Arkansas, United States Bentonville Ozark Oasis Full time

    Full job descriptionAs a Guest Service Agent, you will welcome and serve as a liaison to other departments at our hotel. Specifically, you would be responsible for performing the following tasks to the highest standards:The Front Desk Team assures the highest possible level of visitor and guest satisfaction by providing superior customer service. Responsible...

  • Guest Service Team Member

    2 weeks ago

    Bentonville, Arkansas, United States Wingstop Restaurants Full time

    Wingstop - 231 N Walton Blvd - [Crew Member / Counter Service] As a Guest Service Team Member @ Wingstop, you'll be responsible for delivering World Class service by: Acting as the face and the voice of Wingstop to all of Guests who walk into the restaurant; Providing Guests with authentic, positive and genuine experiences; Interacting with Guests by...

  • Guest Experience Shift Lead

    2 weeks ago

    Bentonville, United States Atomic Weapons Establishment Full time

    The Momentary presents visual, performing, and culinary arts. The mission of the Momentary is to champion contemporary art's role in everyday life and explore the unfolding story of contemporary American arts in an international context by actively commissioning and exhibiting outstanding works that explore new ideas and inspire action. Job Description:...

  • logistics customer service representative

    2 weeks ago

    Bentonville, Arkansas, United States KLLM Transport Services, LLC. Full time

    Job DescriptionJob DescriptionAs a Customer Service Representative, you will serve as the primary contact for our customers. By working together with our operations and sales teams, you will provide clients with the highest level of service to ensure ultimate customer satisfaction in order to retain their business and grow their accounts.Job Responsibilities...

  • Guest Experience Event Team, Part-Time

    4 weeks ago

    Bentonville, United States Atomic Weapons Establishment Full time

    The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization. Job Description: Position Title: Guest Experience Event Team...

  • Customer Service Representative Bentonville

    4 weeks ago

    Bentonville, United States Arisa Health Full time

    Arisa Health is seeking candidates to fill a Customer Service Representative position in Bentonville. The Customer Service Representative will schedule appointments on behalf of therapists, run reports, take co-pays and provide information directly to current and potential clients of Arisa Health. The ideal candidate will have one year of experience...

  • Customer Service Representative

    4 weeks ago

    Bentonville, United States The Acquisition Group Full time

    **Customer Service Representative** Delta If yes, then you are in the right place! We are a marketing and management consultancy firm, and we are looking for hardworking and enthusiastic individual who would love to build their career in a customer service environment. **Job Duties:** * Respond to, handle and resolve customer inquiries * Provide...

  • Customer Service Sales Representative

    4 weeks ago

    Bentonville, United States Serena Smith - State Farm Agency Full time

    Job DescriptionJob Description Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service / Sales Representative. Insurance experience is not required as we will train the right person with the right skill set.We seek an energetic professional interested in helping our business grow through...

  • Customer Service Representative

    4 weeks ago

    Bentonville, United States Alpine Banks of Colorado Full time

    ** Customer Service Representative - Delta** **Job Category****:** Customer Sales & Service **Requisition Number****:** CUSTO02756 Showing 1 location **Job Details** **Description** **General Purpose** The Customer Service Representative is an entry- level position that is focused on meeting the needs of Bank customers by providing exceptional customer...

  • Customer Operations Representative

    4 weeks ago

    Bentonville, United States KLLM Transport Services, LLC. Full time

    Job DescriptionJob DescriptionCustomer Operations RepresentativeJOB OVERVIEW:KLLM LOGISTICS SERVICESCustomer Operations RepresentativeWe are currently seeking an enthusiastic and motivated individual able to work in a fast-paced environment in our Bentonville, AR brokerage office. If you are interested in a rewarding position with a growing division of one...

  • Customer Operations Representative

    4 weeks ago

    Bentonville, United States KLLM Transport Services, LLC. Full time

    Job DescriptionJob DescriptionCustomer Operations RepresentativeJOB OVERVIEW:KLLM LOGISTICS SERVICESCustomer Operations RepresentativeWe are currently seeking an enthusiastic and motivated individual able to work in a fast-paced environment in our Bentonville, AR brokerage office. If you are interested in a rewarding position with a growing division of one...

  • Culinary Front of House Service Staff

    4 weeks ago

    Bentonville, United States Atomic Weapons Establishment Full time

    The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization. Job Description: Position Title: Culinary Front of House Service...

  • Culinary Front of House Service Staff

    4 weeks ago

    Bentonville, United States Crystal Bridges Museum Full time

    The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patronAlice Walton, Crystal Bridges is a public non-profit charitable organization. Job Description: Position Title: Culinary Front of House Service...

  • Protection Services Associate

    2 weeks ago

    Bentonville, Arkansas, United States Atomic Weapons Establishment Full time

    The mission of Crystal Bridges Museum of American Art is to welcome all to celebrate the American spirit in a setting that unites the power of art with the beauty of nature. Founded by philanthropist and arts patron Alice Walton, Crystal Bridges is a public non-profit charitable organization. Job Description: Position: Protection Services Associate...

  • Protection Services Associate

    4 weeks ago

    Bentonville, United States Crystal Bridges Museum of American Art. Full time

    Description : Position Title:  Protection Services Associate – Crystal Bridges Position Type : Part-Time FLSA Classification:  Non-Exempt Division:  Operations and Administration Department: Protection Services Reports to:  Protection Services Director, Manager, and Supervisors Compensation Range: $15.00 - $20.76 Position...

  • Customer Service Representative

    4 weeks ago

    Bentonville, United States Palisade Pest Full time

    Job DescriptionJob DescriptionSalary: $13-$15/hourBecome a part of the PALISADE Family!Brand New Bentonville, AR LocationCompany Overview:Palisade Pest Control is a customer service company that provides termite and pest control services to residential and commercial customers. At Palisade, we are committed to a set of core values that includes...

  • Customer Service Representative

    4 weeks ago

    Bentonville, United States Serena Smith - State Farm Agent Full time

    Job DescriptionJob DescriptionBenefits:401(k) matchingBonus based on performanceCompetitive salaryOpportunity for advancementPaid time off Position OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional...

  • Front Desk Agent

    2 months ago

    Bentonville, Arkansas, United States Comfort Suites Bentonville - Rogers Full time

    We currently have an opening for a Guest Service Representative. Dynamic individuals who are team players andare looking to join a positive environment are encouraged to apply.Key attributes and responsibilities of the position include: Practices customer service behaviors, such as listening, initiative, responsiveness, cheerfulness,accommodation,...