Pre-Sales Solution Architect

3 weeks ago

San Francisco, United States RadiantSecurity Full time
About us

Radiant Security is the maker of the industry's first AI SOC Analyst, which uses Gen AI to emulate the experience, processes, and decision-making of top-tier security analysts. With Radiant, alerts are sent to our AI analyst before they go to the SOC. Each alert is subjected to dozens to hundreds of dynamically selected tests used to determine maliciousness. Within 3 minutes decision-ready results are available that include a detailed incident summary, root cause analysis, and an incident specific response plan. This means, by the time an analyst sees an incident they know if it was real, what happened, what caused it, and have a plan to fix it. After reviewing the report, analysts can respond manually using AI generated, step-by-step instructions on how to respond to this incident, using single-click responses which run over API connections to take corrective actions, or with fully automated response that runs without human intervention. With Radiant, SOC teams detect more attacks, respond more rapidly, and get more done.

Role Overview

As a Pre-Sales Solution Architect, you will be the technical liaison between our sales team and potential clients. You will leverage your technical expertise to understand customer needs, design tailored solutions, and effectively communicate our value proposition. This role is critical in building strong relationships and ensuring successful implementation of our products.

Key Responsibilities
  • Customer Engagement: Collaborate with the sales team to identify customer needs and provide tailored solutions that align with our product offerings.
  • Solution Design: Develop and present comprehensive solution architectures that address client requirements and demonstrate the capabilities of our products.
  • Technical Presentations: Deliver compelling technical presentations and demonstrations to prospective clients, showcasing product features and benefits.
  • Stakeholder Collaboration: Work closely with product management and engineering teams to convey customer feedback and influence product roadmap decisions.
  • Proposal Development: Assist in creating detailed proposals and technical documentation that clearly articulate solution value and implementation strategies.
  • Market Research: Stay informed about industry trends, competitive landscape, and emerging technologies to enhance the sales strategy and solution offerings.
  • Training and Support: Provide training and support to the sales team on technical aspects of our solutions to enhance their effectiveness in customer engagements.
Qualifications
  • Bachelor's degree in Computer Science, Engineering, or a related field; advanced degree is a plus.
  • 5+ years of experience in a pre-sales or solution architect role, preferably in a startup or fast-paced environment.
  • Strong technical background with expertise in security products.
  • Excellent communication and presentation skills, with the ability to convey complex technical concepts to non-technical audiences.
  • Proven ability to work collaboratively in a team-oriented environment and manage multiple priorities.
  • A proactive, customer-focused mindset with a passion for solving problems.
Benefits
  • Health, Dental, and Vision Insurance
  • Stay Healthy subsidy (for gym and sports)
  • Unlimited PTO
  • Paid Paternity and Maternity Leave

Radiant Security participates in E-Verify for US employees. We will provide the US Social Security Administration and the US Department of Homeland Security with information from each new employee's Form I-9 to confirm work authorization. Please note that we do not use this information to pre-screen job applicants.

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