Assistant Sales Manager

2 weeks ago


San Diego, United States Neiman Marcus Full time

Neiman Marcus Group is a relationship business that leads with love in everything we do—for our customers, associates, brand partners, and communities. Our legacy of innovating and our culture of Belonging guide our roadmap for Revolutionizing Luxury Experiences. Our brands include Neiman Marcus and Bergdorf Goodman. 

Your Role 

As Assistant Sales Manager, you are responsible for one or more departments within a store, facilitating partnerships across departments and driving towards goals to build a customer-focused sales experience. You will work on site in your assigned store and report to the Group Sales Manager. 

What You'll Do 
  • Manage team execution, anticipating and adjusting for risks and roadblocks to maintain within department(s) 
  • Oversee all aspects of merchandise and communications with merchant and vendor partners (e.g., presentation, returns, and damages) 
  • Collaborate with other leaders in the business 
  • Execute plans and strategies in store to build client relationships and meet overall client development goals 
  • Help build a cohesive customer service-driven team, overseeing customer service efforts and escalations  
  • Drive towards the achievement of maximum sales and growth through the development of client advisors and client relationships 
  • Support audit compliance to enforce department and stockroom controls, as applicable 
 What You Bring 
  • 3-4 years of retail experience  
  • Excellent Customer Service skills 
  • Track record achieving results  
  • "Win together" mentality  
  • Basic proficiency with MS Office Product Suite
  • Associate will work a flexible schedule 


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