Concessions Supervisor|Part-time| Brulee Catering

2 weeks ago

Philadelphia, United States Oak View Group Full time
Oak View Group

Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions on the planet.

Position Summary

The Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations..  The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Concessions Supervisor will assist the Concessions Manager and the rest of the OVG leadership team with projects including training, inventory and special events.

The Concessions Supervisor must maintain excellent attendance and be available to work events as scheduled per business need.

This role will pay an hourly rate between $24 to $26.

Benefits for PT roles: 401(k) savings plan and 401(k) matching.

This position will remain open until Dec 31, 2024.

Responsibilities
  • Ensure proper set-up of all concessions locations prior to doors. Set-up duties may include: verifying opening inventory, assigning duties to concession workers (employee/volunteer), ensuring sanitation standards are met, verifying that each location is fully operational, ascertaining levels of food production based upon projected guest attendance has been met; assuring that SL or NFP Stand Leader has followed proper procedures for distribution and handling of cash.
  • Provide a high level of oversight and operational expertise resulting in the smooth, efficient and profitable execution of events.
  • Training new & current employees with regarding to property procedure & best practices.
  • Willing to cover / back-up any open position to assure location is fully operational and company standards pertaining to speed of service and guest satisfaction are met; assist with Premium Services operations and event needs, as directed.
  • Ensure work environment is safe and free from harassment or discrimination; immediately address all safety concerns, potential hazards, accidents or incidents. Relays safety/health issues to management immediately.
  • Ensure event staff and volunteers are aware of work place expectations; provide on-going assistance, training and mentoring to event staff and volunteers; promote a positive, enthusiastic and cooperative workplace environment by working side-by-side with staff and volunteers; reinforce procedures and practices through repetition; lead by example and provide on-going constructive feedback.
  • Ability to obtain working knowledge of all existing concession locations: geographical locations, equipment, evacuation procedures, adjacent employee and guest areas and facility access.
  • Responsible for supervising the service of beverages to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Responsible for assisting in recording a guest’s order and relaying the order to the kitchen via P.O.S. system.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for computing the cost of the meal and presenting the guest with the check. Accept payments and provide change as necessary.
  • Recommends certain dishes and identifies ingredients or explains how various items on the menu are prepared.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Assures that the location equipment is operable and clean prior to start of event.
  • Responsible for recognizing guests that are visibly intoxicated and taking action to cut off alcohol to such individuals
  • Enforces all company policies and procedures.
  • Practices excellent Human Resources skills regarding employee relations, corrective action, coaching and counseling employees and completes all necessary HR related paperwork.
  • Assists Management team with projects including training, inventory and special events.
  • All other duties as assigned by the managers and supervisors
Qualifications
  • At Least 1-2 years’ experience working in a supervisory capacity in a food & beverage environment.
  • Ability to supervise the work of others.
  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate or alcohol service permit if required by state or federal regulations.
  • Ability to handle cash accurately and responsibly.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as they relate to POS cash/credit transactions, cash reconciliation and product inventory
Strengthened by our Differences. United to Make a Difference

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Equal Opportunity Employer

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis (“protected class”) including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

  • Cashier | Part-Time | Brulee Catering

    2 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Brulee Catering [Retail Cashier / Team Member] As a Cashier at Oak View Group, you'll: Conduct the cash register sales by entering the orders and completing the transaction; Be responsible for maintaining stock and supply levels, and communicating to the Concessions Stand Manger of low stock items; Listen and respond to customer requests or...

  • Barback | Part-Time| Brulee Catering

    2 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Brulee Catering [Beverage Server / Barback] As a Barback at Oak View Group, you'll: Assist bartenders in preparing and serving drinks; Restock and replenish bar supplies; Maintain cleanliness and organization of bar area; Ensure compliance with alcohol serving laws and regulations; Provide excellent customer service; Assist with opening and...

  • Bartender | Part-Time| Brulee Catering

    2 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Brulee Catering [Beverage Server / Barback] As a Bartender at Oak View Group, you'll: Mix and serve drinks to customers; Check customers' identification and confirm legal drinking age; Maintain cleanliness of bar area and equipment; Restock bar supplies and inventory; Handle cash and credit card transactions; Provide excellent customer...

  • Concessions Supervisor|Part-time| Brulee Catering

    2 weeks ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Dishwasher | Full-Time | Brulee Catering

    2 weeks ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Brulee Catering [Busser / Porter / Cleaner] As a Dishwasher at Oak View Group, you'll: Wash dishes, pots, and pans; Clean kitchen equipment and surfaces; Maintain cleanliness of kitchen and dining areas; Assist with food preparation and plating; Follow sanitation and safety guidelines; Work efficiently in a fast-paced environment...Hiring...

  • Banquet Server | Brulee Catering

    2 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Brulee Catering [Restaurant Server / Crew Member] As a Banquet Server at Oak View Group, you'll: Provide fine dining level food and beverage service to guests for all events; Initiate and maintain friendly and professional contact with guests ensuring that all needs are anticipated and met; Set up and maintain both food and beverage stations...

  • Finance Manager | Brulee Catering

    3 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Banquet Server | Brulee Catering

    3 months ago

    Philadelphia, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment. This role will pay an hourly rate between $19 to $24 plus tips Benefits for PT...

  • Culinary Specialist

    1 month ago

    Philadelphia, Pennsylvania, United States AEG Full time

    About the RoleWe are seeking a skilled and experienced Line Cook to join our team at Brulee Catering. As a key member of our culinary team, you will be responsible for preparing high-quality food products in a timely manner for delivery to our guests.Key ResponsibilitiesPrepare hot and cold foods following company recipes and portioning...

  • Warehouse Worker |Part-time| Brulee Catering

    2 weeks ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music festivals,...

  • Concessions Supervisor | Full-Time | Ensemble Arts

    4 weeks ago

    Philadelphia, United States teamworkonline Full time

    OverviewThe Concessions Supervisor is responsible for overseeing the food & beverage serving of guests in the arena at various concessions stands, bars, and portable food & beverage locations..  The Concessions Supervisor must be personable and able to work in an ever- changing fast-paced environment.  The Concessions Supervisor will assist the...

  • Senior Finance Manager | Brulee Catering

    1 week ago

    Philadelphia, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Senior Finance Manager will play a crucial role in the financial operations of the Brulee and Rhubarb Hospitality Collection. Reporting to the Director of Finance. The Finance...

  • Dishwasher | Full Time | Brulee Catering

    2 weeks ago

    Philadelphia, United States Spectra Experiences Full time

    Ensures highest sanitation levels for all items previously used so that they may be used again in clean condition, free of any contamination risk. Utilizes and implements M. S. D. S. criteria, food and product safety, and Food and Beverage Policies a Catering, Dishwasher, Restaurant

  • Concession Coordinator

    4 months ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. Offering an unmatched, 360-degree solution set for a collection of world-class owned venues and a client roster that includes the most influential, highest attended arenas, convention centers, music...

  • Barback | Part-Time | Brulee Catering

    3 weeks ago

    Philadelphia, Pennsylvania, United States AEG Full time

    Job SummaryThe Bar Back is a key member of our team, responsible for supporting our bartenders by restocking products and ensuring a seamless customer experience.Key ResponsibilitiesRestock products for the bar, including beverages, alcoholic beverages, and supplies.Assure that equipment is operable and clean prior to events.Maintain cleanliness of the bar...

  • Concessions Bartender | Part-Time

    3 weeks ago

    Philadelphia, United States Oak View Group Full time

    Oak View Group - Ensemble Arts [Beverage Server / Barback] As a Concessions Bartender at Oak View Group, you'll: Mix and serve alcoholic and non-alcoholic beverages; Maintain inventory and cleanliness of bar area; Handle cash and credit card transactions; Provide excellent customer service; Adhere to all alcohol service regulations and laws; Assist with...

  • Morning Catering Delivery Team Member

    1 month ago

    Philadelphia, Pennsylvania, United States Miles Table & Catering Full time

    About Miles Table & CateringMiles Table & Catering is a leading catering company in Philadelphia, serving various businesses in and around the city.Job DescriptionWe are seeking a reliable and friendly Catering Delivery Team Member to join our team. As a Catering Delivery Team Member, you will be responsible for packaging, delivering, and setting up catering...

  • Bartender | Part-Time| Brulee Catering

    3 months ago

    Philadelphia, United States AEG Full time

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Overview The Bartender is responsible for the service of all beverages, both alcoholic and non-alcoholic. They must be personable, professional and able to work in an ever changing fast-paced...

  • Concessions Bartender Attendant|Part-time|Ensemble Arts

    5 months ago

    Philadelphia, United States Oak View Group Full time

    Overview: The Concessions Bartender/Attendant provides excellent customer service by knowing and understanding the products being sold at all concessions stands. The Concessions Bartender/Attendant is responsible for handling all transactions at the point-of-sale system and adhering to all cash handling policies and procedures. This role will pay an hourly...

  • Concessions Operations Coordinator

    4 weeks ago

    Philadelphia, Pennsylvania, United States Oak View Group Full time

    About Oak View GroupOak View Group is a global leader in venue development, management, and premium hospitality services for the live event industry.Position SummaryThe Concessions Coordinator plays a vital role in enhancing the experience of Liacouras Center events by supporting the organization and operation of concession stands. This position assists the...